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All reviews family dinner packed food taking care of our table variety food sunday dinner great advantage close to the airport nice place to visit food lovers excellent service and hospitality pleasant smile welcome drink buffet menu birthday party will visit again caring staff business travel
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Reviewed October 18, 2018

I have stayed with my family for 2 days. The property is really good. Well maintained. Breakfast is really good except the fact that second day there was no sausages. Staff is really good. Supplies are good enough. Only problem I have found is that there was noise of vehicles coming inside from the road as it is on the side of NH16. May some sound proofing is required. If I come back to Visakhapatnam, I will prefer to stay here itself.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank jinopv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield V, Public Relations Manager at Fairfield by Marriott Visakhapatnam, responded to this reviewResponded November 5, 2018

We are delighted to read your wonderful review of your recent stay experience at Fairfield by Marriott, Visakhapatnam and your kind comments are a huge source of motivation for the team. We believe in offering a wonderful product to all our guests hence feedback such as yours will be used effectively to improve our standard of service to enhance the Marriott experience. We look forward to welcoming you back to our hotel in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 18, 2018 via mobile

It looks very plan from outside but nice from the inside
The team is helpful and customer centric
Very welcoming reception and ready to adjust for your needs.
Lobby is ok ok types
Dinning zone looks comfortable and you will feel hungry being there!
And would like to site there for long. As its the only place which looks open n big
Hotel take cares of basic security by allowing card assess only
Rooms are way too small from t expectation from this class of hotel but if the hotel was designed better you could get bigger rooms,
Washrooms is again very conjusted but comfortable if because of t class of hotel.
The architecture of t hotel seems to be ill designed but staff n facilities in t price are good.
If u have work i t city then prefer it otherwise go for some beach side hotel

Date of stay: September 2018
Trip type: Travelled on business
Thank SachivK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield V, Public Relations Manager at Fairfield by Marriott Visakhapatnam, responded to this reviewResponded November 5, 2018

Thank you for choosing our hotel, and for taking the time to write the review. Your positive observation made related to our hotel and restaurant is indeed valued. We are grateful to note your compliments with regards to the warm care and exceptional customer service provided by our dedicated team members. We are happy that you enjoyed your stay and are looking forward to having you again soon.

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Reviewed October 5, 2018 via mobile

Hotel staff is very decent and charming.
Rooms are well furnished and upto best of standards.
Breakfast has many options from Continental, English to Indian.
Sure place to stay for my next visit to Visakhapatnam

Date of stay: October 2018
Trip type: Travelled on business
Thank Chandrakant R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield V, Public Relations Manager at Fairfield by Marriott Visakhapatnam, responded to this reviewResponded October 11, 2018

What a wonderful review! We truly appreciate your business and happy that the services met your needs and expectations. We look forward to welcoming you back to our hotel in the future.

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Reviewed September 30, 2018 via mobile

Stayed at the property for 1 week. The hotel is using the brand name Mariott to lure people however it is nowhere close to Mariott hospitality standards....very unprofessional staff, rooms stink as they lack sunlight (inside rooms), very basic rooms no fresh toiletries, ordered food takes ages to reach you....very very bad experience Zero marks on hospitality. Please don't fool people in the name of Mariott. Despite repeated requests followed by repeated snubs no improvement, no sense of urgency from the management to respond to issues faced by guests.

Date of stay: September 2018
Trip type: Travelled on business
Thank vickysugu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield V, General Manager at Fairfield by Marriott Visakhapatnam, responded to this reviewResponded October 11, 2018

I am indeed concerned if we came short of meeting some of your expectations and rest assured that each comment is reviewed with all the related management of the concerned teams and investigated in detail for process and product rectifications where ever possible. I tried my best to make amends and have taken all of your feedback in the right spirit and have accepted the failure at our end for the experience that you may have had with us. I have personally tried to reach out to you and call you to understand how we can make amends only because it matters to me and I would most definitely want to have you back with us.
The experience you described is not characteristic of the level of service our associates strive to deliver. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.
Please rest assured that all your valuable comments have been taken up very seriously. As a teachable moment, I have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future.

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Reviewed September 27, 2018 via mobile

A little far from the city center; closer to the airport. Nice property with the amenities you would expect from a property in this category. Dining was good and staff was very professional and friendly. I enjoyed my stay

Date of stay: September 2018
Trip type: Travelled on business
Thank A9293SPjorgec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield V, Public Relations Manager at Fairfield by Marriott Visakhapatnam, responded to this reviewResponded October 1, 2018

Thank you for staying with us and for the review. Your positive observation made related to our amenities and restaurant is indeed valued. We are grateful to note your compliments with regards to the warm care and exceptional customer service provided by our dedicated team members.

We look forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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