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Reviews (1,570)
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1,090
338
74
36
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1,090
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All reviewsthe executive loungemanoj sharmasaffron restaurantrooftop poolindian foodluxury hotelbreakfast buffetrooms are spaciousroom servicegreat ambiencespecial thanksin room diningexcellent hotelexcellent hospitalitycoffee shopfront officebusiness trip
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112 - 117 of 1,570 reviews
Reviewed February 13, 2018

The structure needs much work! Tacky, tired, no perfection in details. The finish is appalling. Staff is very courteous, helpful, hospitable. Not a JW Marriott at all. Food is good. Beds are Marriott so wonderful.

Room Tip: Room with the city view
  • Stayed: February 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Thank SangeetaHanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilpreet_Singh1, General Manager at JW Marriott Hotel Chandigarh, responded to this reviewResponded February 14, 2018

Dear Guest,

Thank you choosing to share your experiences of stay at the JW Marriott Chandigarh. I apologize for the inexperience that you had at the Hotel during your stay and appreciate you bringing it to our attention. We will share this message appropriately within the organization and address the matters. Once again, thank you for providing feedback that will ultimately help improve our procedures and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to Chandigarh so that we can provide you with a better stay experience that not only meet, but exceed your expectations. 

Regards, 
Dilpreet Singh,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 13, 2018 via mobile

Super staff excellent food in Je marriott....awsome hospitality and I can mention all the names in front office to chefs and serivice staff all are extremlygood care....@awsome enjoyed!!@chef are so good

Stayed: February 2018
Thank pilogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilpreet_Singh1, General Manager at JW Marriott Hotel Chandigarh, responded to this reviewResponded February 14, 2018

Dear Guest,

Thank you for sharing your experience at the JW Marriott Hotel Chandigarh through Trip advisor. As a valued Marriott customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is such feedbacks and notes that keeps the team at the Hotel motivated and inspires them to continue to do better. your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! 
 
Regards,
Dilpreet Singh,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 12, 2018 via mobile

Tidy, neat and clean and modern design, friendly and helpful staff, superb breakfast. Was there to attend a wedding and many of my friends visited me ay the hotel and staff was very open to accept them in.

Stayed: February 2018, travelled with friends
Thank Chandandeep M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilpreet_Singh1, General Manager at JW Marriott Hotel Chandigarh, responded to this reviewResponded February 13, 2018

Dear Guest,

Thank you for choosing to share your experience at the JW Marriott Hotel Chandigarh on Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Marriott guest your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the JW Marriott Hotel Chandigarh and we hope you choose to stay with us again whenever your travel needs bring you back to Chandigarh. 

Regards,
Dilpreet Singh,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 11, 2018

The hotel has very friendly staff and the breakfast services are really good. Good amenities are provided for in service. The staff are very courteous and prompt services are provided when needed. The chef and restaurant services are very good.

Stayed: January 2018
Thank Raunak M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilpreet_Singh1, General Manager at JW Marriott Hotel Chandigarh, responded to this reviewResponded February 12, 2018

Dear Guest,
 
Thank you for sharing your experience at the JW Marriott Hotel Chandigarh through Trip advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the JW Marriott Hotel Chandigarh and we hope you choose to stay with us again whenever your travel needs bring you back to Chandigarh. 
 
 
Regards,
Dilpreet Singh,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 11, 2018

Wow!
what an experience - albeit we only stayed one night.
from the moment you arrive to the moment you leave - staff were extremely helpful, and friendly.
Check-In _ while waiting we were served refreshments (made to our individual requirements) at the lobby café.
Our receptionist took us to our room - and showed us the facilities of the hotel.
Room was huge - 2 double beds, seating area; and an amazing washroom, great rainfall and wall shower heads.
However the shower and bath logistic design needs to be revamped; the bath/shower area isn't totally closed off. Therefore when taking shower and the wall shower head is directed a little higher - water splashes all over and floor in front of sink gets waterlogged.
Definitely would stay again - next time in town.

  • Stayed: January 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank dhsika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilpreet_Singh1, General Manager at JW Marriott Hotel Chandigarh, responded to this reviewResponded February 12, 2018

Dear Guest,

Thank you for choosing to share your experience at the JW Marriott Hotel Chandigarh on Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations and also we need to improve on some points . As a valued Marriott guest your feedback will be shared with the team
to continue to inspire and motivate them to deliver exceptional customer service.Thank you for staying at the JW Marriott Hotel Chandigarh and we hope you choose to stay with us again whenever your travel needs bring you back to Chandigarh. 

Regards,
Dilpreet Singh,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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