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All reviews the executive lounge manoj sharma saffron restaurant rooftop pool indian food rooms are spacious luxury hotel breakfast buffet room service great ambience special thanks in room dining excellent hotel excellent hospitality coffee shop front office business trip
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Reviewed April 4, 2018

Our stay at JW Marroit was comfortable.

The ambiance of the hotel is good, and the location is central.

Staff is very courteous and helpful. Check in was swift with a tika and diya. Welcome drink was a real thirst quencher.
A mail prior to my visit asking about my personal requirements was best way to keep things ready. Highly appreciate this.

The rooms are big and comfortable. But timely maintenance could liven them up to JW Marriot standards.

Food and Beverages are good and Chef Taj specially to mention looked after our special dietary needs and we were satisfied with the quality of the food. Many restaurants where one enjoy good and sumptuous food in the hotel.

Cafe@JW has a enormous buffet for breakfast and dinner. Above this the Chefs prepare according to your needs, which is what stands out. Good job guys !

The Lounge is an excellent place unwind in the evening.

Overall a very good business and family hotel.

Room Tip: Premium Rooms with Garden View
  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank chetan20162016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilpreet_Singh1, General Manager at JW Marriott Hotel Chandigarh, responded to this reviewResponded April 4, 2018

Dear Guest,

Thank you for choosing to share your experience at the JW Marriott Hotel Chandigarh on the Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.

As a valued Marriott guest your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. I also apologize for the inexperience that you had at the Hotel during your stay and appreciate you bringing it to our attention. We will share this message appropriately within the organization and address the matters.

Once again, thank you for providing feedback that will ultimately help improve our procedures and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to Chandigarh so that we can provide you with a better stay experience that not only meet, but exceed your expectations.

Regards,
Dilpreet Singh,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

This hotel is beautiful and an oasis of modernity in the city. The room was gorgeous with comfy double beds and a glass surrounded bathroom with good shower and bath. Facilities in the hotel include a spa where i had a lovely massage and the restaurants are plenty. I had cake in the tea room in the lobby and a fantastic breakfast at the buffet which is enormous, has multiple cuisines and made to order elements like eggs and smoothies. Really good stay and would highly recommend. Do note there is a wall around the complex with airport style security.

Stayed: May 2017, travelled with family
Thank ParadiseChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilpreet_Singh1, General Manager at JW Marriott Hotel Chandigarh, responded to this reviewResponded April 3, 2018

Dear Guest,

Thank you for sharing your experience at the JW Marriott Hotel Chandigarh through trip advisor. As a valued Marriott customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is such feedbacks and notes that keeps the team at the Hotel motivated and inspires them to continue to do better. your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Regards,
Dilpreet Singh,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

Amazing hotel..fantastic food!! Excellent service!! Very neat and clean!! Best in hospitality! Very nice staff! A to Z services are speechless!! Good going!! Everything is well organised. Keep it up guys

Stayed: April 2018, travelled with family
Thank mandeepk286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilpreet_Singh1, General Manager at JW Marriott Hotel Chandigarh, responded to this reviewResponded April 3, 2018

Dear Guest,

Thank you for sharing your experience at the JW Marriott Hotel Chandigarh through trip advisor. As a valued Marriott customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is such feedbacks and notes that keeps the team at the Hotel motivated and inspires them to continue to do better. your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Regards,
Dilpreet Singh,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018 via mobile

Very good service by Vikas Rana. He’s treats his guests well.
He served us well and made sure that we felt comfortable.

I would recommend him for his hospitality. Thank you vikas for making our meal special.

Stayed: March 2018, travelled with friends
Thank Dhattishwarj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilpreet_Singh1, General Manager at JW Marriott Hotel Chandigarh, responded to this reviewResponded April 3, 2018

Dear Guest,

Thank you for sharing your experience at the JW Marriott Hotel Chandigarh through the Trip advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Marriott guest, your feedback especially about Vikas will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the JW Marriott Hotel Chandigarh and we hope you choose to stay with us again whenever your travel needs bring you back to Chandigarh.

Regards,
Dilpreet singh,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 27, 2018

IF you are someone who enjoys being pampered, offerred service without having to ask more than 2 times like most indian hotels function. Then this is the place for you.

The beauty of this hotel starts from its booking as they reserve your room without asking you to make 50 or 100% advance payments. Just card details are enough to book your room. At the front desk and even over all every employee was super professional and me and my fiance do visit the best of hotels in india but loved this one for its impeccable interior. The room was beautiful with electronic controls and spacious enough that even with 7 people it did not feel crowded when we had guests.
They offer every service you might need and we were skeptical but their laundry did an excellent job of ironing our expensive garments, free of cost !

Their breakfast menu is truly world class with options from - healthy shots, paranthas to idli sambhar, to eggs and bacon and sausage - the list is endless. You have 5 kinds of juices, kashmiri tea and it was every bit worth it !

I have stayed at many hotels in Chandigarh which were said to be the best but i have found NONE better personally and would always stay at Marriott after this experience.
So should you! You won't regret it.

Room Tip: Make sure to tell the person you are booking room with what exactly you are looking for.
  • Stayed: February 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Z89HFsamm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilpreet_Singh1, General Manager at JW Marriott Hotel Chandigarh, responded to this reviewResponded March 28, 2018

Dear Guest, 

Thank you for sharing your experience at the JW Marriott Hotel Chandigarh through trip advisor. As a valued Marriott customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is such feedbacks and notes that keeps the team at the Hotel motivated and inspires them to continue to do better. your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! 
 
Regards,
Dilpreet Singh,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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