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“Comfortable and clean”

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Hotel City Heart 18
Ranked #68 of 99 Hotels in Chandigarh
Nurtured In London, Born In Brisbane
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Comfortable and clean”
Reviewed 1 May 2011

I stayed at City Heart 18 on the basis it was an affordable option but not as dire as some other accommodations on offer. I was pleasantly surprised at the cleanliness of the hotel - not a sight of mould in the bathroom and the bed sheets smelt and looked newly washed - which is hard to come by in most budget options in this country. The location was close enough to the main hub; Chandigarh being quite a compact city means that nothing is that far away. I ate at the attached restaurant for breakfast and once for dinner. The food was decent, freshly cooked but nothing to rave about. My only porblem during my stay was the noise coming from reception area and the banging/closing of doors from neighbouring rooms. Again this is something i find consistently in guest houses / hotels across the country. Must be down to thin or dilapidated walls and inconsiderate guests?!

Room Tip: Many rickshaw drivers dont know where the hotel is
See more room tips
  • Stayed April 2011, travelled solo
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Girlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 reviews from our community

Traveller rating
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    9
    1
    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Korean first
  • Any
English first
amritsar
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 September 2010

manager was drunk , ,,,, waithers were smoking at reception ,, food was stinking , rooms were not properly cleen .
what more is left to write .

  • Stayed September 2010, travelled on business
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Review collected in partnership with Cleartrip

Helpful?
6 Thank balluasr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Chandigarh hotels

ambala
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 May 2010

The services provided were very good though slietly slow.
The room was very good . It was spacious, toilet was very good with tub. The room has paintings also.
The location of the hotel is very good. It is situated at the city heart as its name.
I liked the best about hotel was the good room according to its price and the least that it was situated at first floor.
The food was also quite satisfactory.

  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank ajay_kvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gurgaon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2010

Hotel City Heart 18 is one of the worst hotels in Chandigarh. It should not be called as a Hotel but Dharamsala.

I stayed there for one night with my family. Rooms were not cleaned. Ac's was leaking.
Flush Tank in Toilet was leaking. Water was flowing from Bathrooms to Rooms.

In the night Electricity went off but the staff refused to start the generator. Overall i would not recommend anyone to stay in this hotel. Better stay in Guest House.

  • Stayed May 2010, travelled as a couple
    • Value
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Helpful?
1 Thank rasi0656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 April 2010

This has been by far the worst and most illogical hotel experience I have ever had. Hotel city heart 18 is right next to hotel city heart premium with no clear distinction between the two. Be very careful what you book for. We booked 18 and when we showed up at premium they never asked us for our reservation or inquired if we ever had one. So we assumed it was 18 and ended up staying there not knowing we were at the wrong hotel. Unless you know that there are SIX, yes SIX hotel city hearts (with the same name), you could be arriving in a different one from the one you booked. Especially since 18 and premium are in the same sector and walking distance from each other. We tried calling 18 to explain our situation but the manager was sleeping, so he could not talk to us. They also ended up charging us the full amount for a no show, when it would be reasonable to just charge for a day. Anyhow, having have to pay for both hotels, it would have been the same price to stay at the Taj Chandigarh, with no hassles and all the service and not to mention intelligent (!) staff and people. God! So folks, STAY AWAY from the City heart chain of hotels run by absolute imbeciles.

  • Stayed April 2010, travelled with friends
    • Value
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Helpful?
2 Thank Lightspeed72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bangalore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 March 2010

I stayed at City Heart Hotel on Sec 18 on the way to Manali. It is a average hotel. Rooms and toilets are average ( not too clean ). The food and service are also just OK. I paid around 2500 for a night stay. Food is not good. I preferred to eat outside rather than eat in the hotel.

So you might be able to stay at a better place for the same price.

There is a city heart premium which is located at a better place & is much better. So stay there if you can afford it.

  • Stayed June 2009, travelled as a couple
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Helpful?
Thank sridharsv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kuala lumpur
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 February 2010

I arrived after a tiring trip from Amritsar and we arrived late at 11.30pm and all prior arrangements were made for reservation a few days ahead but what a dissppointment and disgusting sight. The beds were without blankets, bedsheets not changed from previous guest and toilets were dirty and a better description for it, filthy.................We immediately checked out and moved to the next Hotel which was clean but not fantastic. Would not recommend anyone for this Hotel. Hotel Manager for the night was looking very very blurr in City Heart.

  • Liked — nothing
  • Disliked — everything
  • Stayed March 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dashan1155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel City Heart 18

Property: Hotel City Heart 18
Address: S.C.O 27 (Entry Back Side) | Sector 18-D, Chandigarh 160 018, India
Region: India > Chandigarh
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #68 of 99 Hotels in Chandigarh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel City Heart 18 2*
Number of rooms: 14
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