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All reviews urban cafe elante mall exceptional staff coffee shop breakfast buffet excellent property biggest mall in room dining a wonderful stay first floor front office staff swimming pool special thanks f b business trip excellent food great hospitality
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Reviewed November 14, 2017

Very poor upkeep and maintenance. Not at all happy with the services. Staff not at all courteous. Rooms and washrooms very dirty and very less staff in the hotel. Looks deserted and doesn't give a feel of a 5 star hotel.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank gauravk443
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikhil_Gandhi_HRC, General Manager at Hyatt Regency Chandigarh, responded to this reviewResponded December 25, 2017

Dear Guest,

Thank you for your stay with us. We are perturbed to have such a feedback from you. We would definitely look into our set processes and assure you that it will be one of the case.

Look forward to seeing you back soon.

Warm Regards,

Hyatt Regency Chandigarh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 11, 2017

This is a very nicely designed hotel. Clean spacious rooms with comfortable beds. A variety of food options and Elante Mall next door. The Spa offers excellent services and the gym is very well equipped and designed. I particularly enjoyed the Regency Club Lounge and the friendly staff. Hyatt The level of service provided by ALL STAFF is outstanding. India is known for the level of detail and customer service and the Hyatt in Chandigarh sets a new standard for all hotels to follow. They are simply the best when it comes to client service and client experience. The level of attention to detail is out of this world. This on top of an already great hotel makes it the must stay location in India.

Room Tip: Room with pool view and access to Regency Club
  • Stayed: September 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank RonSRizzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikhil_Gandhi_HRC, General Manager at Hyatt Regency Chandigarh, responded to this reviewResponded November 28, 2017

Dear Guest,

Thank you for your positive feedback. We are glad to know that you had a great experience & enjoyed the hospitality provided by our associates and the food. Look forward to seeing you back soon.

Warm Regards,
Hyatt Regency Chandigarh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 10, 2017 via mobile

Good location near main shopping mall and plenty of places to eat. Hotel is nice although hot food at breakfast was actually like warm at best and I couldn’t eat it. Staff were friendly and room was good.

Stayed: November 2017, travelled solo
Thank TonyB932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikhil_Gandhi_HRC, General Manager at Hyatt Regency Chandigarh, responded to this reviewResponded November 28, 2017

Dear Guest,

Thank you for your positive feedback. We are glad to know that you had a great experience & enjoyed the hospitality provided by our associates and the food. Look forward to seeing you back soon.

Warm Regards,
Hyatt Regency Chandigarh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 7, 2017

My experience:
Check in: A bit slow. The hotel was overbooked by a marriage party and got an upgrade to an excellent suit room. I still do not understand why they scan my passport like emigration officials!! First such experience.
Room:
Excellent; well appointed room. Great bed and pillows. Walk-in closet was spacious and I did not feel any short comings.
Restaurant:
Had a fabulous dining experience in the Italian restaurant on the first floor. The food was amazing as well as the ambience. Service was very good.
Breakfast:
Too many dishes to choose from. Service was again excellent.
Check out:
This was a breeze as opposed to the check in process.

Room Tip: I had a mall view room and was very nice.
  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Myladoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikhil_Gandhi_HRC, Director of Operations at Hyatt Regency Chandigarh, responded to this reviewResponded November 7, 2017

Dear Guest,

Thank you for your positive feedback. We are glad to know that you had a great experience & enjoyed the hospitality provided by our associates and the food. Look forward to seeing you back soon.

Warm Regards,
Hyatt Regency Chandigarh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 7, 2017

It was my 1st visit to Chandigarh and I stayed at Hyatt and it was a fantastic experience. The staff are friendly, welcoming and hospitable. The rooms are very spacious and the service is excellent. The property is new and is next to the Elante one of the biggest malls in Chandigarh. The property is well maintained and has all the facilities you find in a 5 star property. The breakfast spread is excellent and it is difficult to find something which is not served at the breakfast buffet. The hotel was packed with a lot of foreign guests from Japan and I could see most of them were taking photographs / selfies in the lounge and in the coffee shop etc. It was a short visit and I did not have time to check the club house, swimming pool, coffee shop or have dinner at the restaurant. Overall my experience was fantastic and I would certainly like to stay there during my next visit.

Room Tip: Pool facing room or the Mall facing rooms
  • Stayed: October 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Ganesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikhil_Gandhi_HRC, Director of Operations at Hyatt Regency Chandigarh, responded to this reviewResponded November 7, 2017

Dear Guest,

Thank you for your positive feedback. We are glad to know that you had a great experience & enjoyed the hospitality provided by our associates and the food. Look forward to seeing you back soon.

Warm Regards,
Hyatt Regency Chandigarh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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