We didn’t get a chance to stay at The O Hotel. But that wasn’t out of choice. We made a last-minute decision to head to Goa for the Republic Day weekend and landed there without any hotel bookings. However, we had spoken with Ravi, from reservations, at The O Hotel. And he promised us the world. We were told that we’d get a deluxe room at the price of their standard courtyard one, for 3 nights. And that he’d hold it for us till we got there. We didn’t have to give our credit card details over the phone and could just get there the next morning and pay at the time of check-in. Turns out, it didn’t just sound too good to be true. It was.
Once we got there, they were kind enough to show us one of the deluxe rooms, which was alright with all the usual comforts thrown in. Nothing spectacular, but we’d take it for the price promised to us. (Plus, we didn’t have much of a choice given everything else was fully booked.) But when we went back to the reception, Ravi seemed to be fumbling and wanted to reconfirm the price he had promised. Then he disappeared for a few minutes and returned to inform us that all the rooms were actually booked. We asked if it was a question of the room rate being hiked and that we’d be willing to pay. But he just shunted us away.
If this is how the management treats potential guests, I wouldn’t like to imagine their attitude towards those who have already paid and are living there. But to be objective, the property is decent and very well located. Just make sure you book through any reputed travel website, not via the hotel.
- Reservation Options:
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- Also Known As:
- The o Hotel, Goa Hotel Candolim
- The O Hotel Goa/Candolim