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All reviews river view tapi river taj group under renovation spice restaurant coffee shop excellent hotel place to stay business trip value for money breakfast spread star hotel comfortable stay gujarati thali business hotel excellent hospitality restaurant staff
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Reviewed September 22, 2018 via mobile

No doubt about quality and services of Taj. Wonderful location. On the bank of the river Tapi. It's 5 star. Multistory building with swimming pool, gym and other amenities. Food is also good but expensive as it's a 5 star.

Date of stay: June 2018
Trip type: Travelled on business
Thank Kalpesh_V_Suratwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aveek_Senguptar_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this reviewResponded September 24, 2018

Dear Guest,

Greetings from The Gateway Hotel, Surat!

We are delighted to know that overall you enjoyed our hospitality, food and overall services. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is our earnest endeavor to ensure that our guests have a most enjoyable stay with us and I am glad that you have carried with you happy memories of your stay with us.

We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to be of service.

We look forward to welcoming you back once again and continuing to meet your expectations.


Warm Regards

Aveek Sengupta
General Manager
The Gateway Hotel Surat
Email: aveek.sengupta@tajhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 20, 2018 via mobile

This was business trip to Surat.
Got time time with taj. I experienced nice hospitality at the hotel.
Thanks for the staff - Mr Pradeep.
Service was good even they a open trace restaurant.

Room is clean and nice view of tapi River.
Thanks to taj.
Soon will visit again this place.

Date of stay: September 2018
Trip type: Travelled on business
Thank alexdurai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aveek_Senguptar_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this reviewResponded September 21, 2018

Dear Guest,

Greetings from The Gateway Hotel, Surat!

We are delighted to know that overall you enjoyed our hospitality, food and overall services. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is our earnest endeavor to ensure that our guests have a most enjoyable stay with us and I am glad that you have carried with you happy memories of your stay with us.

We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to be of service.

We look forward to welcoming you back once again and continuing to meet your expectations.


Warm Regards

Aveek Sengupta
General Manager
The Gateway Hotel Surat
Email: aveek.sengupta@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 19, 2018 via mobile

Been at Taj Gateway for a total of 10 days.
Although there are renovations taking place, our stay here has been amazing.
On arrival we were welcomed by Pradeep at the front counter. He has been extremely helpful and accommodating. Very professional and friendly. Mahipal was also helpful and always smiling.
The breakfast was always delicious. A wide variety of healthy and tasty dishes. The staff at breakfast are so extremely good and always willing to assist us.
Taj Gateway is a home away from home. Will definitely return. I'm sure the new look will be stunning.

Date of stay: September 2018
Trip type: Travelled with family
Thank hansabhika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aveek_Senguptar_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this reviewResponded September 19, 2018

Dear Guest,

Greetings from The Gateway Hotel, Surat!

We are delighted to know that overall you enjoyed our hospitality, food and overall services. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is our earnest endeavor to ensure that our guests have a most enjoyable stay with us and I am glad that you have carried with you happy memories of your stay with us.

We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to be of service.

We look forward to welcoming you back once again and continuing to meet your expectations.


Warm Regards

Aveek Sengupta
General Manager
The Gateway Hotel Surat
Email: aveek.sengupta@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 19, 2018 via mobile

It was good time with gateway
Hotel service is very good and staff is helpfully.
One of them Mr Pradeep from front desk always ready to help.

I would like to to say thanks tab for there great hospitality.

Date of stay: May 2018
Trip type: Travelled on business
Thank wccdsbhatia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aveek_Senguptar_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this reviewResponded September 19, 2018

Dear Guest,

Greetings from The Gateway Hotel, Surat!

We thank you for choosing The Gateway Hotel, Surat for your recent stay in Surat. Your review absolutely made our day! All of our associates are dedicated to going the extra mile to make your stay exceptional in every way. We are here to provide attentive service no matter the time of day or night.

We appreciate you taking the time to let us know how we did, and we hope your travels will bring you back to The Gateway Hotel, Surat to be our guest again in the near future!

Warm Regards

Aveek Sengupta
General Manager
The Gateway Hotel Surat
Email: aveek.sengupta@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 18, 2018 via mobile

Realy this is a funtasic place in surat for comfortable stay. Nice breakfast lunch and dinner .suitable place ,river view, sufficiant free parking. All of staff are very dedicated to known own responsibility

Date of stay: September 2018
Trip type: Travelled with family
Thank sss421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aveek_Senguptar_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this reviewResponded September 19, 2018

Dear Guest,
Greetings from The Gateway Hotel, Surat!
We thank you for choosing The Gateway Hotel, Surat for your recent stay in Surat. Your review absolutely made our day! All of our associates are dedicated to going the extra mile to make your stay exceptional in every way. We are here to provide attentive service no matter the time of day or night.
We appreciate you taking the time to let us know how we did, and we hope your travels will bring you back to The Gateway Hotel, Surat to be our guest again in the near future!

Warm Regards

Aveek Sengupta
General Manager
The Gateway Hotel Surat
Email: aveek.sengupta@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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