I have stayed at the Lemon Tree in Aerocity on several occasions on short business visits to NCR and always found it to be a very affordable and cheerful place to spend a night! The Lemon tree in Udyog Vihar, Gurgaon was quite a letdown!
While the good cheer and hospitality was just the same - ever smiling pro-active young crew, the infrastructure was grossly lacking! The electricity failed on 2 occasions, the bathroom ventilation just didn't function, Iron sent to the room leaked but just wouldn't heat up, TV remotes didn't work, free wifi would just not connect, and several such small niggles. What compensated for almost all of them was the very prompt response of the team to every complaint and request. We weren't spending big bucks at a luxury hotel - so most of these shortcomings we could handle! What we just couldn't was the breakfast spread - charged in our case, not complimentary! Stale cut fruits, empty food bowls, chewy vadas, insipid coffee...
Lemon Tree team - a few corrections here would go a long way!
- Official Description (provided by the hotel):
- As inviting as an oasis with its cool, stylish interiors, landscaped garden, warm hospitality and personalized service. ... more less
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- Also Known As:
- Lemon Tree Hotel, Udyog Vihar, Gurgaon Hotel Gurgaon
- Lemon Tree Gurgaon