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“nice and execllent” 5 of 5 bubbles
Review of Piccadilly Resort

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Piccadilly Resort
Ranked #105 of 128 Hotels in Manali
g.noida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“nice and execllent”
5 of 5 bubbles Reviewed 26 January 2012

nice hotel,nice location good outdoor views safe areas for kids very gud room service very gud food.gud rates.near to mall road having disco thake and multiplex.and very very gud mini bar in rooms.near by atms .and nice buffe in morning for full tummy and explore manali.

Room Tip: room no 217
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  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ghumantuG_noida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Ghaziabad
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 17 January 2012

I stayed in this hotel in the 2nd week of January 2012.
It is my suggestion to the hotel managment that Hotel staff should be very courteous which i saw was missing. Since his hotel is costliest and expectation of guests is different after charging big money hotel staff should be more hospitable and trained to attend the customer complaint.
Staff at times appeared to be dull and foolish as in desi hotels available in abundent at the Mall Road. The hotel manager even picked up a big fight in the lobby area (heated arguments) and acted like gangsters with a guest family who was insisting for room heaters as central heating was probably was not available at that time.
It was a BIG SURPRISE EVEN FOR ME THAT CENTRAL ROOM HEATING WAS AVAILABLE ONLY UPTO 10 AM MORNING. AFTER 10 AM THERE WAS NO ROOM HEATING. ROOM HEATING USED TO RESUME AT AROUND 5 PM IN THE EVENING.
It did not affected me in particular as this was the time when we were out of the hotel, but it was painfull for the guests who were available in the rooms during the day.We could not use internet even for a minute which was free in package as hotel staff bluntly said our server is down. In room cable TV did not worked for almost our entire stay. We could not avail the free multiplex tickets inclusive in the package due to cancellations of show. At the time of settling the bills i had requested at the reception to adjust for the facilities which were committed but not offered, but the staff concluded that when any person takes package no discount can be offered even if hotel is unable to offer freebies.
This is really not acceptable when you have paid a big amount.
I had checked in this hotel with my family, unplanned, as my booked cottage in Prini was not accessable due to heavy snow. I had chosen MAP plan. Breakfast and Dinner buffet inclusive in the package was really good. Contrary to other reviews I had found this hotel to be very clean with all wooden tile flooring. We used the pool table and availed the facility of spa and massage and free local tour which was inclusive in the package.
Hotel has really good infrastructure and excellent location particularly during snow time, but probably the service and desi attitude of the staff has dented the image of the hotel in my vision.
It was over all a mixed experience but a good Snow Time Break for my family.
Best of luck to the HOTEL MANAGMENT FOR IMPROVEMENT if they are really serious.

  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank PavanGhaziabad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 December 2011

This is really nice hotel. Located in the heart of Manali Town which was also near to market area. All shops are in same vicinity. Moreover it is beside Movie Theatre which is plus point. During my stay me and my wife watched movie and we enjoyed that. Room service was great. Staff was courteous. We had nice view of mountain ranges from the balcony.

Room Tip: Rooms facing Garden are really good.
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  • Stayed February 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AmitPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 4 November 2011

Been to this hotel in the month of January 2011. Its a terrible time to visit this place. It was snowing. We didnt had a reservation as it was a unplanned trip. The local guys took us to different hotes.. but everything was looking pathetic. Finally we saw this hotel on the way and went to check the rates but our hopes were low as it was looking very grand hotel. Luckily the manager offered us the 50% discount as it was off season and we got two double room with heater for 2.5K each and the hotel is awesome. Just beside this, u can find the theatre and the market is very near by. So, in all the way its a nice hotel. Didnt find any -ve aspect in this.

  • Stayed January 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank kiransagar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 11 September 2011

Best part of the stay is Evening Dinner Ambiance with live melodious Indian Music, second good part of the stay is Kerala Ayurvedic Massage & Spa Centre and third is services of the travel desk manager.
Resort requires lot of renovation for interiors of the rooms, washrooms are pathetic, service of the staff is not satisfactory and breakfast is chaotic. Managerial staff is not fully equipped to handle diverse requirements of the different customers with different tastes/likings..
Overall experience is not satisfactory and not worth the bucks spent..

  • Stayed June 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ajayg_69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
piccadily_11, Manager at Piccadilly Resort, responded to this review, 31 October 2011
Dear Guest

We appolozise for the same that you had faced problems in our Hotel, sir to brief you we are already in a state of renovation and 60% of the work has been done and rest is been taken care of as well, the swimming pool has been done up, the health club, the restaurants, the interiors and other facilities like very well equipped dance floor has also been done up.

We promise you the next you come to Manali and stay with us you would definitely feel the difference. We look forward to have you as our guest in future.

Warm Regards


Pramod Sadangi
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Manali hotels

Hyderabad
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed 7 September 2011

We stayed at this hotel during our 10 day Himachal trip in summer of 2011. This hotel was the lowest point of our trip. The summarize it, the hotel is cheesy at best. The rooms are shabby and carpets soiled. They play loud music in the evening that annoys you and triggered my wife's migraine.

The worst part was the food. I made the mistake of taking the MAP package that included Breakfast and Dinner. The breakfast was OK but the dinner was deplorable. Food at the buffet was unpalatable and the presentation was pathetic. There were heaps of soiled plates left around the lawn and hardly any place to sit down and have a dinner.

In fact, the experience was so bad that in spite of having paid for the food package, we dined outside.

There are many other good hotels in Manali. My recommendation would be to stay away from this hotel.

  • Stayed May 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Saikat_HYD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 6 July 2011

I had a tragedic experience with make my trip (mmt). i had a booking in manali - picadilly from 19th june 2011 to 22nd june 2011 for which make my trip had upfront drawn ~rs. 18000 from my credit card. however on 19th june, after a 12 hour long journey from dalhousie to manali, when i reached picadilly at 10.00 in the night, i was surprised when the gm of the hotel mentioned that my booking had not been forwarded to them by mmt. he asked me to call mmt and request them to forward the booking email first. in the night at 10.00 pm, i did not have network connectivity on my cellphone to callup mmt. after about half an hour, the gm offered me a so called 'emperor's suite' for a night, as he did not have any other vacancies in the any other category.. (definitely kind enough gesture of gm, and i appreciate his hospitality)..... however so called 'emperor's suite' was nothing but an attic in the building without any single - small or large window or a door to have sunlight or fresh air in the room...... somehow we were convinced based on the gms assurance that we would be shifted to our delux room, the next day..... he had also discussed the same with the mmt person on the call, for the same, and we were convinced to check in.

we were left with no other option by to 'check-in', being in a new town at 10.00 pm in the night, with lady member, and having paid the full traiff....... somehow we spent the night in that dungen....

next day morning, i had immediately met the gm and requested him to shift us to our room. he had assured to do the needful in the mid of the day as he was expecting some vacancies. note the earlier night my wife was running a high temperature and stomach ache.... and we could not survive in a place without any light or air......
at about 4.00 pm after couple of reminders, we were shifted to a so called 'machan suite'. it was tinge better than the 'emperor's suite' to the extent that it had a small window.however both these rooms were shabby and not refurbished over the period of time.... there were only two dull yellow lights on a big suite room, barely for us to see each other's face...... this was it..... i refused to stay in this room and complained to the gm and the manager on the floor.... but they were helpless. on the other hand my wife's condition was deteriorating in such a room.

it was finally when i offered to cancel my vacation and return back to mumbai to the gm, that the managed to shift me to the delux room..... i have no grievance against the hotel or the staff who had been fantastic.... however make my trip is hopeless.
does any one care about the customer.... how will you compensate for the two days of mental agony and pain?

i am postin this on all sites for prospective to share my experiences with make my trip..
Please reconfirm withe the hotel when you are booking through a travel portal. these protals take your money and dont forward the booking to the hotels.

Room Tip: Delux rooms are only good rooms - Dont go for suites
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  • Stayed June 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank vikaspotdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Piccadilly Resort

Property: Piccadilly Resort
Address: Mall Road, Manali, Manali Tehsil 175131, India
Region: India > Himachal Pradesh > Kullu District > Manali Tehsil > Manali
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#21 Spa Hotel in Manali
Price Range (Based on Average Rates): $
Hotel Class:3 star — Piccadilly Resort 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Piccadilly Hotel Manali

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