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“Manali in November”
Review of Piccadilly Resort

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Piccadilly Resort
Ranked #99 of 122 Hotels in Manali
Dubai, United Arab Emirates
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Manali in November”
Reviewed 11 February 2012

We went for break and relaxing in the month of November 2011. Weather was nice pleasant not being season not to much of rush , you can best rates for bargain. Hotel I stayed was very near to Private Bus Stand. OK type embience , very impolite manager who refused to check in early although hotel almost emty...as per policy. When i asked for heater they said it will be charged for Rs. 200/day. Later they provided for free.. that was good part.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank vinbiank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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122 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
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English first
Delhi, Delhi, India
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 January 2012

Carry your own heater while staying in this un-hospitable property.
There are chance that you may be manhandled by the hotel staff if you demand for the room heater and thrown out at 2100 hrs amist heavy snowfall.
This is what has happened with my family in the month of January.
Rooms have severe seepage problems especially room number 304.
PLEASE CARRY YOUR OWN ROOM HEATER.........................

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank KarunGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Manali hotels

g.noida
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 January 2012

nice hotel,nice location good outdoor views safe areas for kids very gud room service very gud food.gud rates.near to mall road having disco thake and multiplex.and very very gud mini bar in rooms.near by atms .and nice buffe in morning for full tummy and explore manali.

Room Tip: room no 217
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  • Stayed January 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank ghumantuG_noida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghaziabad
Level 4 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 January 2012

I stayed in this hotel in the 2nd week of January 2012.
It is my suggestion to the hotel managment that Hotel staff should be very courteous which i saw was missing. Since his hotel is costliest and expectation of guests is different after charging big money hotel staff should be more hospitable and trained to attend the customer complaint.
Staff at times appeared to be dull and foolish as in desi hotels available in abundent at the Mall Road. The hotel manager even picked up a big fight in the lobby area (heated arguments) and acted like gangsters with a guest family who was insisting for room heaters as central heating was probably was not available at that time.
It was a BIG SURPRISE EVEN FOR ME THAT CENTRAL ROOM HEATING WAS AVAILABLE ONLY UPTO 10 AM MORNING. AFTER 10 AM THERE WAS NO ROOM HEATING. ROOM HEATING USED TO RESUME AT AROUND 5 PM IN THE EVENING.
It did not affected me in particular as this was the time when we were out of the hotel, but it was painfull for the guests who were available in the rooms during the day.We could not use internet even for a minute which was free in package as hotel staff bluntly said our server is down. In room cable TV did not worked for almost our entire stay. We could not avail the free multiplex tickets inclusive in the package due to cancellations of show. At the time of settling the bills i had requested at the reception to adjust for the facilities which were committed but not offered, but the staff concluded that when any person takes package no discount can be offered even if hotel is unable to offer freebies.
This is really not acceptable when you have paid a big amount.
I had checked in this hotel with my family, unplanned, as my booked cottage in Prini was not accessable due to heavy snow. I had chosen MAP plan. Breakfast and Dinner buffet inclusive in the package was really good. Contrary to other reviews I had found this hotel to be very clean with all wooden tile flooring. We used the pool table and availed the facility of spa and massage and free local tour which was inclusive in the package.
Hotel has really good infrastructure and excellent location particularly during snow time, but probably the service and desi attitude of the staff has dented the image of the hotel in my vision.
It was over all a mixed experience but a good Snow Time Break for my family.
Best of luck to the HOTEL MANAGMENT FOR IMPROVEMENT if they are really serious.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
7 Thank PavanGhaziabad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 December 2011

This is really nice hotel. Located in the heart of Manali Town which was also near to market area. All shops are in same vicinity. Moreover it is beside Movie Theatre which is plus point. During my stay me and my wife watched movie and we enjoyed that. Room service was great. Staff was courteous. We had nice view of mountain ranges from the balcony.

Room Tip: Rooms facing Garden are really good.
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  • Stayed February 2011, travelled as a couple
    • Value
    • Location
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Helpful?
Thank AmitPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 November 2011

Been to this hotel in the month of January 2011. Its a terrible time to visit this place. It was snowing. We didnt had a reservation as it was a unplanned trip. The local guys took us to different hotes.. but everything was looking pathetic. Finally we saw this hotel on the way and went to check the rates but our hopes were low as it was looking very grand hotel. Luckily the manager offered us the 50% discount as it was off season and we got two double room with heater for 2.5K each and the hotel is awesome. Just beside this, u can find the theatre and the market is very near by. So, in all the way its a nice hotel. Didnt find any -ve aspect in this.

  • Stayed January 2011, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank kiransagar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2011

Best part of the stay is Evening Dinner Ambiance with live melodious Indian Music, second good part of the stay is Kerala Ayurvedic Massage & Spa Centre and third is services of the travel desk manager.
Resort requires lot of renovation for interiors of the rooms, washrooms are pathetic, service of the staff is not satisfactory and breakfast is chaotic. Managerial staff is not fully equipped to handle diverse requirements of the different customers with different tastes/likings..
Overall experience is not satisfactory and not worth the bucks spent..

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ajayg_69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
piccadily_11, Manager at Piccadilly Resort, responded to this review, 31 October 2011
Dear Guest

We appolozise for the same that you had faced problems in our Hotel, sir to brief you we are already in a state of renovation and 60% of the work has been done and rest is been taken care of as well, the swimming pool has been done up, the health club, the restaurants, the interiors and other facilities like very well equipped dance floor has also been done up.

We promise you the next you come to Manali and stay with us you would definitely feel the difference. We look forward to have you as our guest in future.

Warm Regards


Pramod Sadangi
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Piccadilly Resort

Property: Piccadilly Resort
Address: Mall Road, Manali, Manali Tehsil 175131, India
Region: India > Himachal Pradesh > Kullu District > Manali Tehsil > Manali
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#15 Spa Hotel in Manali
Price Range (Based on Average Rates): $
Hotel Class:3 star — Piccadilly Resort 3*
Number of rooms: 70
Also Known As:
Piccadilly Hotel Manali

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