There is something really likable about this hotel: stylish yet simple, classy but not ostentatious, modern but with a history, something inviting and warm which feels like a home.
I had visited 2 years ago and was happy on this recent stay to see that they have improved the breakfast which is now very decent. And I was delighted to see the wonderful lotuses more vivid than ever!
The whole staff is adorable, special thanks to a very efficient and professional Anjali at the reception. The Manager is... the night staff, ok why not? But who is here to really take decisions on the building? Well nobody in fact.
The problem is that the direction know too well that their hotel is good and they have stopped making efforts and real maintenance for the last 2 years… Their last visit was… 11 months ago!! Negligence is the word here. As a result:
- Huge problem of hot water already mentioned many times on this site, repairing would be very costly as the whole heating system needs to be changed
- In case of rain, windows leak severely; they need serious reparation (and a good clean up from outside)
- In my room, the desk was badly stained, curtains were hard to operate, sliding doors were not sliding anymore, bed was damaged, toilet flush did not really flush… All this needs to be seriously looked at...
- Daily clean-up is well done well but deep cleaning, scrubbing, whitewashing and repainting seem to be pending for a while
The direction apparently considers Purple Lotus as a cash machine in which they have no plan to invest any further. Careful guys, this is how you will lose your quality and reputation! Shame on you to mismanage this unique place!
- Official Description (provided by the hotel):
- Purple Lotus is a family owned and run boutique hotel in the heart of Bangalore. We offer luxury at affordable prices. ... more less
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- Also Known As:
- Purple Lotus Hotel Bangalore