As previously described, arrival was confusing as reception staff 'decided' to put us in a different room to our booking and despite being delayed and very tired we had to wait while the different room was prepared. We weren't even offered a credit towards a beverage for the trouble.The room was pleasant but small and did not have sufficent wardrobe space for two people staying 5 nights.
House keeping staff are excellent and I personally Thank the laundery staff for their thoughtfulness and honesty .
Departure was even more confused, reception having lost details of my booking, had no details of 'special ' arrangements made between my agent and a named member of staff resulting in my having to open my suitcase in recption to search for documentation without any attempts on the part of reception staff to sort out their administration problem but yet continue to try and engraciate themselves..
I return to Bangalore in October and i'm plaesed to see members suggestions for other hotels.
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- Also Known As:
- Itc Windsor, Bengaluru Hotel Bangalore
- Windsor Bangalore
- Windsor Sheraton Hotel Bangalore
- Itc Windsor Sheraton
- Windsor Sheraton Bangalore
- The Windsor Hotel