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All reviews history restaurant sunset cruise railway mutton curry cgh earth the chinese fishing nets colonial style container ships cooking demonstration fishing boats overlooking the water cgh group ships passing fort cochin fish restaurant main restaurant four poster arabian sea
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Reviewed March 13, 2012

This hotel has a good and interesting location overlooking a busy harbour and the whitewashed colonial style buildings are very attractive. Unfortunately the interior looks like a cross between a monastery and an old fashioned English public school. The rooms are basic, the beds very high and hard and the bathrooms, though clean are unpleasant. The staff are helpful and the food in the Historic restaurant surprisingly good but it is a hotel I wish I hadn't had to stay in - it needs a massive investment programme to bring it up to scratch.

Room Tip: Facing the water for the view
  • Stayed: March 2012, travelled as a couple
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2  Thank Margaret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjali T, Vice President Marketing at Brunton Boatyard, responded to this reviewResponded March 16, 2012

Dear Guest,
Thanks for posting your review of your stay at Brunton Boatyard.
Glad to hear that you enjoyed the location, the service and the food served to you at History. I'm sorry you did not appreciate the interiors though. While we have heard extremely positive reviews on the architecture of Brunton, I understand that individual choices differ and am sorry they were not to your liking.
Regards,
Anjali Tolani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 10, 2012

Had been to Brunton Boatyard for our anniverswary. The food was awesome. The hospitality commendable - and the ambience. Sort of takes you back to the colonial days.

The staff are very polite and well meaning. I use the term "well meaning" - - because you may need to excuse cultural/behaviour differences that you may be used to elsewhere.

They have three restuarants - Multicuisine Coffee Shop, Seafood Speciality, Historical (where you get cuisine of Portuguese, Dutch origin)

Room Tip: It really depends on your choice. Sea facing rooms would be better.
  • Stayed: February 2012, travelled as a couple
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2  Thank nrajoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjali T, Vice President Marketing at Brunton Boatyard, responded to this reviewResponded March 13, 2012

Dear Guest,
Thanks for your feedback on your dining experience at Brunton Boatyard. We are glad to have been able to add positively to a special occasion in your life.
Regards,
Anjali Tolani

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 7, 2012

One of the highlights of a stay at Brunton Boatyard is the view across the harbour, where there are always boats of all sizes going to and fro. We could have watched it for hours. This hotel is full of character, close to the tourist centre of old Cochin and the chinese fishing nets, has a lovely terrace with pool and two excellent restaurants. The room was very comfortable, though the beds are immensely high, apparently a local custom, and the staff very helpful. The hotel's sunset cruise was delightful. Room service was a little erratic, though, with some discrepancy between what we ordered and what actually arrived - a small problem, however!

  • Stayed: January 2012, travelled as a couple
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Thank jennyeccles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjali T, Vice President Marketing at Brunton Boatyard, responded to this reviewResponded March 7, 2012

Dear Guest,
Thnaks for your feedback on your stay with us at Brunton Boatyard. Glad that you enjoyed your time here and the views that Brunton affords. I would like to apologise for your less than satisfactory experience of room service and we will definitely work on improving it.
Regards,
Anjali Tolani

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Reviewed March 6, 2012

we stayed here for three nights in total during a very recent trip to India. The rooms are spacious, and clean, beds comfortable and the ensuites spotless. The hotel is more than any of these things , however. The staff are exceptionally well trained, they are charming, helpful, friendly and efficient. They manage to run a very well organised hotel along with all the charm of India.
The restaurants were very good, managing to give a personal service, along with well cooked food. we had the seafood experience, very filling, loads of lovely sea food. The outlook is stunning and the pool a great place to watch all those ships going by. The maritime museum in cochin is worth a visit, although nobody ever seems to want to take you there, you can walk from the brunton boatyard. In fact you can walk most places, or have a 30 rupee auto rickshaw ride. the ferry is a bit irritating but can also add to your experience of the city.

  • Stayed: March 2012, travelled with family
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1  Thank ellyb39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjali T, Vice President Marketing at Brunton Boatyard, responded to this reviewResponded March 7, 2012

Dear Guest,
Thanks for your kind review of your stay at Brunton Boatyard. We are glad you liked the old world charm at Brunton and do hope we will have you stay with us again in the future.
Regards,
Anjali Tolani

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Reviewed February 25, 2012

This was our fourth visit and, sadly, not the best. Whilst overall standards remain high, we were disappointed by a number of aspects. A short bare foot walk from the poolside to our nearby room left our feet so black that even a prolonged scrub failed to get them clean. And the pool attendant gave us about the most dour, unsmiling welcome we’ve known anywhere in India. Also the service in the Waterfront cafe was maddeningly slow and erratic, especially at breakfast, when we arrived first but found ourselves served last with some items and only then when we reminded the waiters. And getting coffee cups refilled was truly painful. The waiters all tend to huddle together behind the desk staring vacantly towards the tables without noticing customers trying to attract some attention. The restaurant manager has changed since last year and this may account for the decline. Moreover, if you’re going to offer something ambitious like Eggs Benedict, at least make an effort to get it right without cooking the eggs to “hard boiled” dryness.

Against these things, the General Manager went out of his way to assist on occasions and the dinner in the History restaurant was world-class Michelin star-worthy. Odd though that it styles itself in terms of “history” with antique effect menus when the food is strikingly modern in style.

We took a look at the nearby Old Harbour Hotel and thought it looked excellent, whilst also being cheaper. Maybe next time?

Room Tip: twin rooms all on the ground floor - best not to be immediately behind swimming pool
  • Stayed: February 2012, travelled with friends
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2  Thank patrickm123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjali T, Vice President Marketing at Brunton Boatyard, responded to this reviewResponded February 26, 2012

Dear Guest,
Let me begin by apologising for your 4th stay at Brunton Boatyard not being satisfactory or upto the level of your previous stays with us. You have given us specific points that we have failed your expectations on and we have made a note of each one of them. We will definitely pull up our socks on all the aspects you have mentioned. Do come back and stay with Brunton on your next visit to Fort Kochi and allow us to leave you with a more positive impression of the place.
Regards,
Anjali Tolani

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