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“Lovely stay at Conoor”

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The Gateway Hotel Church Road
Ranked #4 of 12 Hotels in Coonoor
Certificate of Excellence
Reviewed 11 October 2016 via mobile

Stayed for three days in October 2016 with family.
Pros: Pretty close to main town.Easy to locate.Nice property.Not too big or not too small.Extremely clean.Hospitality was exceptional.Morning buffet though limited ,was pretty filling.

Cons:No big view from the room as such.Almost all rooms only have the property's own garden or lawn view ,which isn't much to talk about.The dinner buffet was pricey and I felt the spread didn't justify the price.Should definitely include more desserts at least. Food was very expensive.

Stayed: October 2016, travelled with family
Thank Sangeetha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this reviewResponded 12 October 2016

Dear Ms. Sangeetha,

Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am happy to know that you had a comfortable stay. We have noted your feedback regarding the buffet pricing and will have it addressed.

We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times.

Regards
R.Muralidharan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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158 - 164 of 672 reviews

Reviewed 21 September 2016

We stayed at the Gateway Hotel, Coonoor from 14 Sep to 17 Sep and it was very memorable stay from start to finish. With its perfect location, very friendly, polite and helpful staff, cozy and spacious rooms with comfortable and ethnic furniture, it is no wonder that Gateway hotel is the best place to stay in the Nilgiris. The buffet breakfast is a wide spread and one that we looked forward to start the day. In addition to having a wide variety of entertainment places like Table Tennis, Pool, Carroms, Chess, the enthusiastic event manager Mr Vasant takes pains to gather every guest in the evening alongside a bonfire to conduct fun games and Tambola. Mr Manoj at the Ayurveda Spa, is an expert and miraculously cured me of a nagging shoulder pain. The General Manager Mr Muralidhar inspires hist team and it was evident that he leads from front when we received a visit from him to check how we are doing. Coonoor is a beautiful get-away from the urban hustle bustle and the place to stay to enjoy the salubrious climes of the Nilgiris is the Gateway Hotel.

  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GopiSivvam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this reviewResponded 23 September 2016

Dear Mr. Sivvam,

Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services. Your kind words of appreciation for the services of Manu, Vasanth and other staff members were shared with the team.

We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times.

Regards
R.Muralidharan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2016 via mobile

Our stay was pretty decent here. The food is good especially the breakfast spread. However the hotel does not experiment with the menu much. We practically had the same food for two days we stayed there. The nature trek was good. However, the person who escorted us was rude. They made us wait for 30 minutes till all the guests arrived and then only proceeded with the trek which is unusual as normally the trek starts at a specified time. When we complained regarding the same to the escort he said its not my fault if people are coming late. Also you dont get a feel that you are staying in A taj property. Hospitality is average.

Stayed: September 2016, travelled with family
Thank Aanchal G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this reviewResponded 21 September 2016

Dear Ms. Aanchal,

Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We have noted your feedback regarding the menu and will certainly address it. Kindly accept my sincere apology for the inconvenience during the trek. We have taken appropriate corrective measures to avoid future recurrence.

We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times.

Regards
R.Muralidharan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2016 via mobile

We went to coonnor and after sight seeing for whole day we were looking for a perfect stay and came across with the gateway. Located at perfect location and being a heritage property the ambience was real good.
Staff was very polite and because we were tired we had dinner at hotel itself which again was good

I will definitely recommend this place.

Stayed: October 2015, travelled as a couple
Thank Pricella2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this reviewResponded 18 September 2016

Dear Ms. Pricella,

Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know you enjoyed the stay and services.

We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times.

Regards
R.Muralidharan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2016

Stayed here for 1 night whilst in the country on business. Great service and food in the restaurant, we ordered late and the food arrived quickly to a high standard. Breakfast in the morning was good too! My room was massive, bigger than my whole flat in London! Powerful shower, especially handy for those early starts to get you going.

Would have liked to have stayed longer. Next time!

  • Stayed: September 2016, travelled on business
    • Value
    • Location
    • Service
Thank answersonapostcard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this reviewResponded 18 September 2016

Dear Mr. Cazerous,

Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know that you enjoyed the stay and services.

We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times.

Regards
R.Muralidharan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2016 via mobile

We have just returned from a holiday at taj gateway and cannot rave enough about this perfect little gem. Nestled between cloud laden mountains and surrounded by lush greenery , taj conoor was the perfect escape from the city life! The hospitality was just out of this world with even the GM and his staff taking care of even the minutest detail to ensure that our stay was perfect . Special thanks to all murli and his excellent team (especially the driver prince who drove us to Coimbatore airport when our other driver couldn't make it . )To the taj management - you have wonderful staff working for you !

Stayed: September 2016, travelled with family
Thank Pallavi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this reviewResponded 12 September 2016

Dear Ms. Pallavi,

Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are delighted to know you enjoyed the stay and services. Your kind words of appreciation for the services rendered by Prince and all other staff were shared with the team.
We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times.

Regards
R.Muralidharan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2016 via mobile

A lovely property century old earlier the famous Hampton Manor Coonoor was later taken over by Tatas Taj Group. A Tourist spot by itself. Lovely Lawns, Garden, lovely rooms well furnished all in the old style. A well known Restaurant with all types of food available. A family with children will love it ,with rates of Taj may be a bit expensive.

Stayed: September 2016, travelled with family
Thank NAMBIARckh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this reviewResponded 10 September 2016

Dear Mr. Nambiar,

Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We are glad you enjoyed the stay.

We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times.

Regards
R.Muralidharan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Gateway Hotel Church Road

Address: Church Road | Upper Coonoor, The Nilgris, Coonoor 643101, India
Region: India > Tamil Nadu > The Nilgiris District > Coonoor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa
Hotel Style:
Ranked #4 of 12 Hotels in Coonoor
Price Range: $123 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Gateway Hotel Church Road 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
Nestled In the heart of rolling mountains and drifting mists, guests at The Gateway Hotel find it easy to lose themselves in the beauty of soothing views and exotic surroundings. No two rooms are alike at this historic hotel with old world charm. An artful blend of colonial architecture and contemporary amenities ensures that guests will find their stay here to be a relaxing experience ... more   less 
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Also Known As:
Gateway Hotel Coonoor

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