We faced there verbal and physical aggression from the receptionist. We checked out on 2nd January 2019. Because of his rude behaviour we told him we wanted to speak with the manager of the hotel. Because of this he got out of control. He was shouting and swearing at us calling us f**** moth***ers. Then the security came and we asked to call the police immediately, but the security guy was told by the receptionist not to do so. We had to leave the hotel in a rush feeling insecure. We have traveled many countries and slept in hotels in India and in the world but never seen anything like this. The worst service ever, the receptionist just a nightmare. He doesn't deserve this job. Should be treated for some serious mental issues.
We have reported him to the Police in Madurai.

Never, ever choose this hotel!!!

I found the hotel by chance. Needed two rooms with attached bath and also needed just to sleep overnight. I booked the hotel using goibo and the room rate provided to me was really affordable.

The check in was easy, yet the person sitting behind the desk wouldn’t speak a single word in English, it wasn’t difficult at all. He sure could learn to be a little more courteous and smile a little, but he was more interested in watching cricket match than attending to the hotel guests.

The boy who helped us to settle down was really good and offered his help,for any room service that we wanted.

There is a small restaurant in the corner of the street was a real find for us.

Only towels are provided, take your own toiletries. There is no hot water, although the bathrooms had geysers in them.

There is a parking and the hotel guard will happily look after cars for small tip.

We rested well.. great vale for money...

It's a quiet place situated in a bylane of the main W perumal street . The rooms are good though a bit small with good amenities. What I liked the most was the TV ,which was big and with Tata sky having good channels catering to Hindi guests as well . Rooms are moderately priced as well , with air-conditioned room for 800 odd rupees on makemytrip. Totally worth it