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“Good location, Good food, Bad hospitality”

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Hill Country Lovedale
Reviewed 10 September 2016 via mobile

Located in a perfect valley setting, that is all this resort is about. Campfires are nice! Workers organising campfire are local people who are fun!

But very poor management. Frontdesk guys do not help out in absolutely anything. They did not help us in planning our visits when we did not know the places. I asked for a candlelight setting, they gave an outright answer "no". Did not even try setting up something for us. We had to go for the toy train, hence we had to start by 8. They did not get us anything in our so-called "complimentary breakfast" as they claimed nothing was ready before 8. We were ready to just have some bread and leave. They refused to offer anything before 8. It was a serious disappointment.

Delux rooms have no view of valley. Aged people will find it very difficult because you have to climb up stairs in the hillock for going to restaurant or parking.

Stayed: September 2016, travelled as a couple
3  Thank sreenivas b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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36 - 42 of 175 reviews

Reviewed 2 September 2016 via mobile

Very very poor. The front desk staff or their back end team in Chennai don't show any interest in your needs nor are they welcoming. The hotel is constructed on a steep mountain there by making it very difficult to move from room to Restuarant and parking place. Absolutely No No for people with aged parents. So many issues that it's better not to mention.

Stayed: August 2016, travelled with family
3  Thank Rohinib88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2016 via mobile

This resort is much before the city nestled away in the hills. The rooms are spacious. Ask for rooms with the hill view. The food service at the cafeteria is decent though the room service has very limited options. It's a sprawling location with a separate play area for the kids and indoor sports for adults only missing a pool. The food I am not sure is really worth the price and is really expensive. But if you really don't mind the price - go for it. The location is great and you can have a good family time

Stayed: April 2016, travelled with family
Thank P2k1620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2016 via mobile

This property is located in lovedale area of Ooty. On GPS google maps you will have to search sagar resorts to reach this property....not sure why it is not listed.
Well it is very well managed and have large open area for kids and family. At 7000 per night I found it little expensive as compared to other equally good repute resorts in Ooty. Upto 5k per night is reasonable for this. People with arthritis may find it difficult to manoeuvre or walk around as it is build around 3 mini hills and there is quite walking from car park to room and restaurant for breakfast. But young kids will enjoy it.
The rooms are very big and have almost all facilities to call them as service apartment rooms. Try to get valley facing room for a blissful morning view from bed . The Ooty city centre and market is about 3 km and its an advantage to stay here. We stayed for 3 nights here and did not face any issue on service . Suggestion is that keep a battery torch handy while walking around in property as in night the street lights here are not very powerful.

Stayed: May 2016, travelled with family
1  Thank Napoleon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2016 via mobile

Away from the hustle bustle of Ooty but yet close to all the vantage points is Hill Country Lovedale.

The landscaping of the resort enhances it's beauty manifold.

We had been towards the end of the season but we're able to catch breathtaking views from the windows....cloud cladded valley....Since Lovedale is situated at high altitude, early morning one would experience the feeling of walking through the clouds.

We had booked 2 premium cottages on 1 st floor which were very spacious with all facilities like tea/ coffee maker, refrigerator, sofa, writing desk etc.

Food was good but choices were bit limited in beverages and starters.

Staff were very cordial and are trained to ensure that your stays become a pleasant one.

One thing the hotel could improve upon is providing facilities for indoor games.

Overall, a must try place....if you are a lover of nature.

Stayed: January 2016, travelled with family
Thank jaz-rath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2016

Beautiful and peaceful place to stay. The hospitality is great. You and your partner can have a real good time with each other. The Food is good depends on what you pick though. If u can afford u can ask for laundry as well(quiet expensive :P ). Flower decoration any day specified, Candle light dinner and 1/2 a day of site seeing. If you wanna stay in a place that has an amazing view and time of your own this is it.

  • Stayed: June 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 234arun7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2016

+ Rooms were spacious, nicely decorated
+ Had a good view of the city down hill. Had a small park with a few rides for children
+ The chef (Rajesh) was helpful. Had agreed to our most of the request. Food quality was nice
+ We have requested for breakfast packing as we were checking out early and they agreed to it

- Room floor should have carpet. As it's very cold during night, they should carpet the floor area
- During checking out, their attitude was pathetic. The guy who came to pick the luggage checked the room twice. Checked the cup/kettle etc. (although they don't have any mini bar). Checking once is still fine, but more than that is awful.

  • Stayed: June 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank SubhashisMandal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hill Country Lovedale

Address: Grand Duff Road, Valley View | Lovedale, Ooty (Udhagamandalam) 643003, India
Region: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Business Centre with Internet Access Free Parking Restaurant Room Service
Hotel Style:
#8 Luxury Hotel in Ooty (Udhagamandalam)
Price Range: $92 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hill Country Lovedale 4*
Number of rooms: 20
Official Description (provided by the hotel):
Nestled on the slope of a gentle hill in the Nilgiri range, overlooking the breathtaking Ketti Valley, the resort provides the perfect escape from the demanding city life. A quiet undisturbed hamlet just a few kilometers short of Ooty, the setting is idyllic and the weather salubrious. For the romantics among you, there is no better place to reignite those sparks as you serenade your partner amidst the gentle hill slopes and wild blossoms. ... more   less 
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Also Known As:
Hill Country Lovedale India/Tamil Nadu

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