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Anjanik B

Nice retreat

5.0 of 5 bubblesReviewed Apr 13, 2021via mobile
Hotel has excellent view secluded from city. Garden has many flowers. Rooms have good quality.. service is excellent. Mr. Pritam and mr. Sumanta provided very helpfull and extra ordinary service.
You can plan your visit in sinclairs Ooty to experience exceptional service..
Date of stay: April 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinclairs Hotels, Owner at Sinclairs Retreat Ooty, responded to this review
Responded Apr 16, 2021
Dear Mr Anjani,

Thanks for your review. We are delighted that you loved the happy times spent at Sinclairs Retreat Ooty. We are one of the best located hotel in Ooty and the green and natural surroundings are a great treat to the guests. We are also thankful to you for your appreciation of our team members.
We look forward to welcoming you again at Sinclairs Retreat Ooty. We also invite you to visit our seven other properties at Siliguri, Gangtok, Darjeeling, Dooars, Kalimpong, Burdwan and Port Blair. The Sinclairs team will ensure that you will have a great stay.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed April 12, 2021 via mobile

hotel is very beautiful with lovely view.we had successful Conference and also spend lesure time as well.rooms are well maintained. hotel is safe during this pendamic. excellent staff behavior and very delicious food . Thanks to Sinclairs team for mind-blowing hospitality.

Date of stay: April 2021
Trip type: Travelled on business
Thank haroona11145
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinclairs Hotels, Owner at Sinclairs Retreat Ooty, responded to this reviewResponded April 15, 2021

Dear Sir,

Thank you for your excellent review. We are so happy that your team members enjoyed their stay at the hotel and liked the serene surroundings. It is our constant endeavour to offer superior services to our guests. We are thankful to you for your appreciation of our team members. We also offer a variety of cuisines to cater to the varied taste of our guests. Your kind words will spur us to enhance our service standards.
We look forward to welcoming you again at Sinclairs Retreat Ooty. We also invite you to hold your meetings and conferences at our seven other properties at Siliguri, Gangtok, Darjeeling, Dooars, Kalimpong, Burdwan and Port Blair. As always, we promise you a wonderful experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 10, 2021 via mobile

excellent fooding and awesome stay thanks to sinclair retreat ooty staff is a very helpful fnb services and we had successful conference with nice arrangments.hotel maintained proper protocal regards to safety during this covid situation. very safe hotel. thanks to te of sinclirs.

Date of stay: April 2021
Trip type: Travelled on business
Thank 830rajs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinclairs Hotels, Owner at Sinclairs Retreat Ooty, responded to this reviewResponded April 15, 2021

Dear Sir,

Thank you for sharing your joyful experience on Tripadvisor. Your appreciation of our hotel and its facilities gladdens us and is an encouragement to deliver superior quality of services to our guests.
We look forward to welcoming you again at Sinclairs Retreat Ooty or to our seven other hotels/resorts at Siliguri, Gangtok, Darjeeling, Dooars, Kalimpong, Burdwan and Port Blair. We assure you of a great stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 7, 2021 via mobile

Visited Sinclairs Ooty for the 1st time!
I really don't hav words to express how happy we are! The property is beautiful with a great ambiance.
The resort experience falls into place only with great cooperation from the staff.
When mentioning the hospitality of hotel Sinclairs Retreat Ooty, Mr. Manish Singh (in front office ) has to be mentioned without say, the friendly attitude, strong attention to detail, ability to multi task, team work and presenting positively to convey the right message.
The breakfast is good. Mr. Vishava and Mr. Haridahy ( staffs in restaurant) were friendly and efficient staff.

Date of stay: April 2021
Trip type: Travelled with family
Thank sheronadnan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinclairs Hotels, Owner at Sinclairs Retreat Ooty, responded to this reviewResponded April 7, 2021

Dear Sir,

Thank you for sharing your joyful experience on Tripadvisor. Your appreciation of our hotel and its facilities gladdens us and is an encouragement to deliver superior quality of services to our guests.
Your kind words are a great source of motivation for us and will surely pass on your kind compliments to the rest of the team.
We look forward to welcoming you again at Sinclairs Retreat Ooty or to our seven other hotels/resorts at Siliguri, Gangtok, Darjeeling, Dooars, Kalimpong, Burdwan and Port Blair. We assure you of a great stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2021

Everything is Good and room service also good all rooms are good …about f &B department is very very exelent Specifically Sumanto f & b manager and vidhava, Hridey,Pritam all staff are very nice.. specially thanx to GM mr. SUBHAJIT SEN…. TMZ once again…see you soon guys…

Date of stay: April 2021
Trip type: Travelled with friends
Thank Mudaseerd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinclairs Hotels, Owner at Sinclairs Retreat Ooty, responded to this reviewResponded April 4, 2021

Dear Mr Mudaseer,

Thank you for your great comments. When our guests are happy – we are happy. We will surely pass on your kind compliments to the rest of the team. Your words of appreciation are all we need as motivation towards providing better services to our guests.
We look forward to welcoming you again at Sinclairs Retreat Ooty or to our seven other hotels/resorts at Siliguri, Gangtok, Darjeeling, Dooars, Kalimpong, Burdwan and Port Blair. Our team shall be pleased to serve you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2021

Recently been to this resort , very good food and employees are very friendly with polite attitude...good place to be with family. Very nice valley view in the night.

Thanks Shumanta and team for the lovely food and service

Date of stay: April 2021
Trip type: Travelled with family
Thank VenkateshP137
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sinclairs Hotels, Owner at Sinclairs Retreat Ooty, responded to this reviewResponded April 4, 2021

Dear Mr Venkatesh,

Thank you for your great comments. We are very happy to hear that you liked our hospitality. Our greatest USP is the wonderful location and green and serene surroundings. Guests can relax and rejuvenate here away from the hustle and bustle of city life. Your words of appreciation are all we need as motivation towards providing better services to our guests.
We look forward to welcoming you again at Sinclairs Retreat Ooty or to our seven other hotels/resorts at Siliguri, Gangtok, Darjeeling, Dooars, Kalimpong, Burdwan and Port Blair. Our team shall be pleased to serve you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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