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“Awsome hotel ever i have stayed....”
Review of Orient Taj

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Orient Taj
Ranked #111 of 147 Hotels in Agra
Reviewed 17 March 2016

A beautiful hotel property inspired by the intricacy of Mughal architecture with splendid lawns, fountains and ancient interiors that take you back to an era of emperors and princes with the modern facilities. A masterpiece of architecture it is built on ''Mughal Theme'' with world class modern hi-tech amenities.The hotel is very nice, luxurious, the rooms are huge and well furnished, the bathroom was large and clean (we had a small problem with the shower drain but they tried fixed it as soon as we have reported). The pool and the fantastic gardens, as well as the gym. It has 3 restaurants, one Indian, one buffet, one continental and matched a show. In short, truly a magnificent resort!! love to stay again.

  • Stayed: February 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank rahlsinghsingh634
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Manager at Orient Taj, responded to this reviewResponded 19 March 2016

Dear Guest,
We truly are pleased to know that you had a wonderful stay experience at the hotel and liked the hospitality and services. We are also happy to know that you found the property centrally located in close proximity to the famous tourist attraction - Taj Mahal. You found our rooms well appointed with comfortable beds and all the other requisite amenities in place; I am so pleased to learn that our staff could delight you with our service and personal attention.Your encouraging comments have been shared with the entire team and we look forward to having you stay with us again at Wyndham grand Agra.

Best regards
Ompal Kaushik
Wyndham Grand Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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286 - 292 of 1,538 reviews

Reviewed 17 March 2016

I Stayed for a night and had a wonderful experience.

I must say one of the best hotels so far I stayed and the garden maintained very well. Amazing food in Orient café, the team at Front office and Restaurant are very courteous & helpful, and a special thanks to Nakshatra who was the part of front office team, she is very active and attentive; she ensured everything whatever we needed in the hotel. Coming to location of the hotel is also very near to Taj.

All in all a very comfortable stay and we enjoyed a lot.

Thanks Team Wyndham Agra

  • Stayed: March 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Sanjeevdatta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Manager at Orient Taj, responded to this reviewResponded 19 March 2016

Dear Guest,
We truly are pleased to know that you had a wonderful stay experience at the hotel and liked the hospitality and services. We are also happy to know that you found the property centrally located in close proximity to the famous tourist attraction - Taj Mahal. You found our rooms well appointed with comfortable beds and all the other requisite amenities in place; I am so pleased to learn that our staff could delight you with our service and personal attention.Your encouraging comments have been shared with the entire team and we look forward to having you stay with us again at Wyndham grand Agra.

Best regards
Ompal Kaushik
Wyndham Grand Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2016 via mobile

Great hotel to have some peaceful of time... Starting from the worm welcome from the gate to ending point at the out gate everything was so perfect which was simply great. Room interior is very nice, blocks with large gates, restaurant, pool and the garden with fountain was looking so nice at the evening. Food was so yammeeeeee.... Totally worth for money.... A must visit hotel with the wonders of Taj........

Stayed: March 2016, travelled as a couple
Thank Rakesh Roshen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Manager at Orient Taj, responded to this reviewResponded 16 March 2016

Dear Guest,
We truly are pleased to know that you had a wonderful stay experience at the hotel and liked the hospitality and services. We are also happy to know that you found the property centrally located in close proximity to the famous tourist attraction - Taj Mahal. You found our rooms well appointed with comfortable beds and all the other requisite amenities in place; I am so pleased to learn that our staff could delight you with our service and personal attention.
Your encouraging comments have been shared with the entire team and we look forward to having you stay with us again at Wyndham grand Agra.

Best regards
Ompal Kaushik
Wyndham Grand Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2016 via mobile

Hotel is good looking and they have very good garden also in front of rooms .rooms ,restaurent are good looking must enjoy this hotel once . thanks for warm welcoming of my friends on my birthday occasion .

Stayed: March 2016, travelled with friends
Thank Amit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Manager at Orient Taj, responded to this reviewResponded 16 March 2016

Dear Guest,
We truly are pleased to know that you had a wonderful stay experience at the hotel and liked the hospitality and services. We are also happy to know that you found the property centrally located in close proximity to the famous tourist attraction - Taj Mahal. You found our rooms well appointed with comfortable beds and all the other requisite amenities in place; I am so pleased to learn that our staff could delight you with our service and personal attention.Your encouraging comments have been shared with the entire team and we look forward to having you stay with us again at Wyndham grand Agra.

Best regards
Ompal Kaushik
Wyndham Grand Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2016

We visited Wyndham Grand during the off season as the fountains were not functional and there were minimal guests. The grounds were beautiful and it would be a great place as an all inclusive resort as they had wonderful amenities. The staff were courteous and kind. The dining experience was nice however the portion sizes were a bit small. The overall ambiance of the hotel was excellent and it was a shame that we were there for only one night. Minutes away from the Taj Mahal, Wyndham Grand lived up the

Room Tip: Rooms on the first floor would be more suitable for those who require wheelchair accessibility. Seco...
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  • Stayed: March 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank meerasingh2428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Manager at Orient Taj, responded to this reviewResponded 15 March 2016

Dear Guest,
We truly are pleased to know that you had a wonderful stay experience at the hotel and liked the hospitality and services. We are also happy to know that you found the property centrally located in close proximity to the famous tourist attraction - Taj Mahal. You found our rooms well appointed with comfortable beds and all the other requisite amenities in place; I am so pleased to learn that our staff could delight you with our service and personal attention.
Your encouraging comments have been shared with the entire team and we look forward to having you stay with us again at Wyndham grand Agra.

Best regards
Ompal Kaushik
Wyndham Grand Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2016

It was like a worst nightmare for me that I decided to stay in this hotel. To start the price of the room is extremely overpriced and there were absolutely no additional facilities that hotel provide.. The Front lobby manager ( Aparna ) probably the worst customer associate you will ever meet in your life..She had absolutely no Idea about the customer service and experience and she was supposedly the head at the front desk!!!
The food was lousy and at time cold which was getting delivered to the room..The swimming pool was dirty and having asked the incharge on the same the response was " it is dusty in Agra hence the pool is dirty " ...

I would urge you to visit ITC,Jaypee and other properties and refrain from using this property as it is no value for your money

  • Stayed: March 2016, travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank gagan_bhargava12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Manager at Orient Taj, responded to this reviewResponded 9 March 2016

Dear Guest,

Thank you for sparing out your precious time to write your feedback here on our TripAdvisor page.

We regret to learn that your experience with us was unpleasant and assure you that Hotel is not overpriced . you booked two different category room superior and executive that was the difference in price which was the reason of debate between front desk staff and you . Wyndham grand agra is providing world class facilities to the guest Your constructive observations about the pool cleaning wyndham grand agra has the best neat and clean pool in the area if you have any specific issue please share with us .About your food concern management reviewed all orders which was providing from room service but there was no suggestions or complained register by you that time .

Looking forward to welcome you again in future.

Warm Regards,
Ompal Kaushik
Whyndham Grand Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2016 via mobile

We choose to stay at the Wyndham grand for a night as we were to attend a family function in Agra. The hotel was chosen owing to the fact that my wife was pretty excited to stay in a fort/palace feel hotel so this happened to be the closest option.

1st strange and peculiar thing we faced was the check in time which is 1600 hrs and check out time 10.00 AM which means they are charging for 1 day but actually letting you stay for 18 hours only unlike other hotels which have a standard policy of 2.00 PM check in and 12.00 PM check out.

2nd even more stranger and irritating thing was the fact that i was travelling with my wife and a 8 month daughter which ought to have a maid accompanying her and i was asked to shell out 1800/- bucks for the extra occupant charge and when i objected the fact that i frequently travel to star hotels in Delhi, jaipur and Agra for almost every occasion or a weekend and this is the 1st time any hotel has asked for a extra occupant charge and that too for a maid and when i relented further i was sent to the MOD desk to put my Case rather than the honourable MOD Aparna coming up at the reception and sorting out the matter and upon hearing the mater, the last thing i wanted to heat from the MOD of the hotel was that " Sir, infact we are allowing the Maid to stay in the room with you otherwise many hotels don't even allow Maid's to stay in the room."

I was like so furious that bloody which hotels will not allow the maid accompanying an infant to stay in the same room and then what shall be the purpose of making the maid travel with you.
And if i may take this liberty to ask Aparna or the hotel administration to name even i damn hotel in the world who will not allow the maid in the room.

It was really frustrating to encounter something right at the check in and felt really humiliated and decided that this is the last time me, my family will stay at any Wyndham hotel in the future. You do not expect something like this to happen in a service industry like Hotel and resorts.

So i really don't refer or advise couples or family to plan their stay at Wyndham in case they are travelling with an infant and more importantly infant Maid.

Stayed: March 2016, travelled with family
Thank Gaurav m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Manager at Orient Taj, responded to this reviewResponded 9 March 2016

Dear Guest,

Thank you for sparing out your precious time to write your feedback here on our TripAdvisor page.

We regret to learn that your experience with us was unpleasant.
We apologize for the inconvenience caused to you and assure you that the hotel check in time is 1400 hrs not 1600 hrs and check out time is 12 noon not 10 am same has been mention on guest registration card also , As your constructive feedback about extra charges for extra occupant so hotel not provide any complimentary room all rooms is on chargeable basis .

Looking forward to welcome you again in future.

Best regards
Ompal Kaushik
Wyndham Grand Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Orient Taj

Address: Fatehabad Road, Agra 282006, India (Formerly Wyndham Grand)
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #111 of 147 Hotels in Agra
Price Range: C$95 - C$164 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orient Taj 4.5*
Number of rooms: 160
Official Description (provided by the hotel):
Wyndham Grand located in the city of Taj, has been built on 18 acres of land with a large frontage. A beautiful hotel property inspired by the intricacy of Mughal architecture with splendid lawns, fountains and ancient interiors that take you back to an era of emperors and princes with the modern facilities. A masterpiece of architecture it is built on ''Mughal Theme'' with world class modern hi-tech amenities. It is attracting global leisure & business Tourists. The royal ambience, the intricate craftsmanship and the beautiful landscape makes it the most preferred destination in the itinerary of tourists. A visual delight for holiday makers as it revives the grandeur of the Mughal Emperors.Wyndham Grand Agra is perfect for an extended break with its idyllic settings, perfect location and world–class amenities. The hotel has 160 spacious suites and rooms. It offers many leisure options, including a large swimming pool and a luxury spa. The hotel has a variety of dining options, The Orient Café, Jharokha, Pakhtoon, Zaiqa serve authentic Mughalai , Indian and international cuisines. While Mharo Gaon, the village theme speciality restaurant is one of the major attractions in the city. Experience the heavenly beauty of Agra in all its tranquil glory. Recreated and preserved to awaken and rejuvenate your senses … to make you experience pure bliss. We offer many facilities, such as:-• Agra’s largest swimming pool with a submerged Pool Bar • Al-Sehat (Spa), Gymnasium, Steam & Sauna• Ta-Dhin (Discotheque)• Kiddies Playground with slides• Lobby & Lounge • Conference & Banquet Halls • Banquet Lawns • Reception, Luggage Store & Travel desk• Wireless internet connectivity• Tennis Court/ Basketball court • Mughal Garden. Our rooms are well integrated with the following features:- Entertainment: • LCD TV with remote • DVD Player • Cable channels Bed Features: • Bed side electronic control panels • Telephone/ cordless • International direct dialling telephones lines Dining: • 24 hours room service • Minibar • Tea/Coffee maker Rooms Features: • Non-Smoking rooms • In-room amenities • Air conditioning • Direct dial telephone • Electrical outlet at desk level • Bathrobes • Bathroom amenities • Hair dryer • Safe • Bathroom telephone • High-speed internet access / WiFi (Surcharge) • Bathtub/shower • Iron and ironing board (On Request)• Minibar • Newspaper on request ... more   less 
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