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“This Hotel is a Trap.. This Hotel can ask you to check out at night..Stay away at anycost”
Review of Orient Taj

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Orient Taj
Ranked #111 of 147 Hotels in Agra
Reviewed 24 June 2017

Just looking at the pictures we decided to book hotel , Now as we entered we got a room with lots of smoke and dirty smell , Manager made us wait for 2 hours,We asked for water and they gave a dirty and opened mineral water bottle, Entire night we spent without AC and whenever asked threatened to checkout from hotel at midnight, Finally we checked out at 5 am in morning .

At any cost this hotel should be avoided and should never fall in trap .. 1000 rs hotels are better than these.

Room Tip: Avoid this hotel at any cost
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  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
5  Thank Pradhan_ankur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 - 60 of 1,538 reviews

Reviewed 20 June 2017 via mobile

Pros:
Beautiful property & design like a palace.

Cons:
Terrible service.
Very low maintenance.
Very less and untrained staff. Rude behaviour.
A.C doesn't work.
Bathtub gets flooded. Drainage system is faulty.
Towels and linen stinks badly.
Looks like a ghost place after 11 at night. They switch off all the lights after 11. You have to use torch light in night hours to move.
Poor quality of breakfast. One chef for live counter. You get your orders in at least 40 mins in breakfast.

Stayed: June 2017, travelled with family
4  Thank 281divyansha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2017

we stayed there one night booked 2 rooms . its very run down property. no doubt its huge but very badly organised.rooms are big but need to be done again .paint is coming off the walls. no hot water.mirrors in the bathroom so old that you cannot see yourself. swimming pool is so dirty but people are still using it. it is not a five star hotel tryst me max is 2 star.no bell for the room to get in. dont book it as it is the cheapest. you will regret it later for sure and fountain tiles are broken too. over all 1.5/5.

  • Stayed: March 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Tajinder F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2017 via mobile

Booked the hotel on website seeing the pictures . Beautiful piece of architecture as far as hotel building is concerned .
It is one of the worst hotel properties visited by me .
The rooms are in shambles , very poorly maintained .
The hotel services like airconditioning , hot water not working.
The swimming pool was as if it has not been cleaned for years .
The hotel did not have fully operational restaurant , they could not give us a proper lunch.
The staff was not interested to listen to any complaint or help in any way .
There was no hotel manger to put up any complaints or to resolve guest issues .
The hotel needs to revamp its operations totally , till then it is better to shut shop rather than making fool of guests .

Stayed: June 2017, travelled with family
5  Thank sharad71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2017 via mobile

We were a group of 6 friends who went on the weekend for a 1N/2D funfilled break to Orient Taj, Agra......from the time of check in to check out nothing was right .It was a huge property with the most ineffective Ac in the rooms, reception area & restaurant. The staff was very unprofessional & rude with very little understanding of how the customers problems could be solved, the pool was dirty & unhygienic, the Disco which is supposed to be operational on fri, sat & sun was shut, there were frequent power cuts and our whole idea of having fun in the pool was shattered. We were neither in a position to stay in the rooms due to the ineffective ac nor enjoy in the pool in the evening because of the dirty pool.It was a total waste of money ......could have spent a 1000 or 2 more & stayed in a better property & enjoyed. WORST EXPERIENCE EVER

Stayed: May 2017, travelled with friends
4  Thank ShikhaGulati72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2017

Hotel location is very good. Property is very well maintained. Green grass lawn with white horses is a charmer. Buffet breakfast is very good. Reception staff is very good. Room service is also good. Tajmahal is also very close.

Room Tip: Ground floor rooms are having dampness
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  • Stayed: November 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank gaurav s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

Overall terrible experience.

Entrance:
No security / Bags are left unattended / No scrutiny of humans or luggage

There is a shop at the entrance and the owner of the shop just pesters you and does not even let you check in. He will keep on talking on some pretext so that one will buy stuff only from his shop in Agra.

Check - In

Even though booking was made thru Agoda, they couldn't find the reservation for half hour. Finally they did "Eureka" but we were made to wait for half hour as room was not ready. Well it was 3;30 in the afternoon, way past check-in time. We checked if there was General Manager we could speak to and "Eureka" again, the hotel does not have a General Manager. The staff at the check-in counter was extremely unprofessional.

Finally we get our room and mind it, it is not what is shown in the pictures on the website. Run down furniture and the worst was the washroom.

Evening:

We had some guests in our room and we wanted to offer them some water, we asked for two extra glasses and we were informed that NO they will not give us extra glasses in the room. It is against the policy of the hotel to give extra glasses or cups or even a spoon in the room. We also requested for a plate and again same answer. We wondered what happens to their policy when someone orders in room dinning? Well all our efforts went to waste, any amount of requests to housekeeping and F&B manager fell on deaf years. In fact we were told go and complaint to anyone you wish, we will not give you anything in the room. Awesome !!!

Breakfast

In a place like Agra where we have foreign nationals visiting the most, except for aloo poori, chole, idli and sambhar, there were only eggs and toast. Even a roadside eatery would offer more delicious and fresh food then was being served here. The staff was least bothered about clearing of the plates or relaying the tables. They were here and there and everywhere, but were not with the customers staying at this pathetic hotel.

Please don't go by the pics you see on the internet. There are better hotels in Agra who will serve you well. Waste of money if you are staying at this hotel.

  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Vartikka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Orient Taj

Address: Fatehabad Road, Agra 282006, India (Formerly Wyndham Grand)
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #111 of 147 Hotels in Agra
Price Range: $95 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orient Taj 4.5*
Number of rooms: 160
Official Description (provided by the hotel):
Wyndham Grand located in the city of Taj, has been built on 18 acres of land with a large frontage. A beautiful hotel property inspired by the intricacy of Mughal architecture with splendid lawns, fountains and ancient interiors that take you back to an era of emperors and princes with the modern facilities. A masterpiece of architecture it is built on ''Mughal Theme'' with world class modern hi-tech amenities. It is attracting global leisure & business Tourists. The royal ambience, the intricate craftsmanship and the beautiful landscape makes it the most preferred destination in the itinerary of tourists. A visual delight for holiday makers as it revives the grandeur of the Mughal Emperors.Wyndham Grand Agra is perfect for an extended break with its idyllic settings, perfect location and world–class amenities. The hotel has 160 spacious suites and rooms. It offers many leisure options, including a large swimming pool and a luxury spa. The hotel has a variety of dining options, The Orient Café, Jharokha, Pakhtoon, Zaiqa serve authentic Mughalai , Indian and international cuisines. While Mharo Gaon, the village theme speciality restaurant is one of the major attractions in the city. Experience the heavenly beauty of Agra in all its tranquil glory. Recreated and preserved to awaken and rejuvenate your senses … to make you experience pure bliss. We offer many facilities, such as:-• Agra’s largest swimming pool with a submerged Pool Bar • Al-Sehat (Spa), Gymnasium, Steam & Sauna• Ta-Dhin (Discotheque)• Kiddies Playground with slides• Lobby & Lounge • Conference & Banquet Halls • Banquet Lawns • Reception, Luggage Store & Travel desk• Wireless internet connectivity• Tennis Court/ Basketball court • Mughal Garden. Our rooms are well integrated with the following features:- Entertainment: • LCD TV with remote • DVD Player • Cable channels Bed Features: • Bed side electronic control panels • Telephone/ cordless • International direct dialling telephones lines Dining: • 24 hours room service • Minibar • Tea/Coffee maker Rooms Features: • Non-Smoking rooms • In-room amenities • Air conditioning • Direct dial telephone • Electrical outlet at desk level • Bathrobes • Bathroom amenities • Hair dryer • Safe • Bathroom telephone • High-speed internet access / WiFi (Surcharge) • Bathtub/shower • Iron and ironing board (On Request)• Minibar • Newspaper on request ... more   less 
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