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All reviewsbig swimming poolmughal architecturehuge propertynice propertyrooms are bigbuffet breakfastpuppet showwyndhampalacediscolawnsambienceroyaltyfort
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81 - 86 of 1,564 reviews
Reviewed June 20, 2017 via mobile

Pros:
Beautiful property & design like a palace.

Cons:
Terrible service.
Very low maintenance.
Very less and untrained staff. Rude behaviour.
A.C doesn't work.
Bathtub gets flooded. Drainage system is faulty.
Towels and linen stinks badly.
Looks like a ghost place after 11 at night. They switch off all the lights after 11. You have to use torch light in night hours to move.
Poor quality of breakfast. One chef for live counter. You get your orders in at least 40 mins in breakfast.

Stayed: June 2017, travelled with family
4  Thank 281divyansha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 19, 2017

we stayed there one night booked 2 rooms . its very run down property. no doubt its huge but very badly organised.rooms are big but need to be done again .paint is coming off the walls. no hot water.mirrors in the bathroom so old that you cannot see yourself. swimming pool is so dirty but people are still using it. it is not a five star hotel tryst me max is 2 star.no bell for the room to get in. dont book it as it is the cheapest. you will regret it later for sure and fountain tiles are broken too. over all 1.5/5.

  • Stayed: March 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Tajinder F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 6, 2017 via mobile

Booked the hotel on website seeing the pictures . Beautiful piece of architecture as far as hotel building is concerned .
It is one of the worst hotel properties visited by me .
The rooms are in shambles , very poorly maintained .
The hotel services like airconditioning , hot water not working.
The swimming pool was as if it has not been cleaned for years .
The hotel did not have fully operational restaurant , they could not give us a proper lunch.
The staff was not interested to listen to any complaint or help in any way .
There was no hotel manger to put up any complaints or to resolve guest issues .
The hotel needs to revamp its operations totally , till then it is better to shut shop rather than making fool of guests .

Stayed: June 2017, travelled with family
5  Thank sharad71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 1, 2017 via mobile

We were a group of 6 friends who went on the weekend for a 1N/2D funfilled break to Orient Taj, Agra......from the time of check in to check out nothing was right .It was a huge property with the most ineffective Ac in the rooms, reception area & restaurant. The staff was very unprofessional & rude with very little understanding of how the customers problems could be solved, the pool was dirty & unhygienic, the Disco which is supposed to be operational on fri, sat & sun was shut, there were frequent power cuts and our whole idea of having fun in the pool was shattered. We were neither in a position to stay in the rooms due to the ineffective ac nor enjoy in the pool in the evening because of the dirty pool.It was a total waste of money ......could have spent a 1000 or 2 more & stayed in a better property & enjoyed. WORST EXPERIENCE EVER

Stayed: May 2017, travelled with friends
4  Thank ShikhaGulati72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 31, 2017

Hotel location is very good. Property is very well maintained. Green grass lawn with white horses is a charmer. Buffet breakfast is very good. Reception staff is very good. Room service is also good. Tajmahal is also very close.

Room Tip: Ground floor rooms are having dampness
  • Stayed: November 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank gauravs3477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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