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Reviewed September 5, 2017 via mobile

location and accessibility: easy to locate. (but not really worth coming)
first look: property is huge... but not well maintained.
food :-they claim to have 4 restaurants/food joints
only 2 are functional.
breakfast had good vegetarian spread. but idly was tasteless. puri bhaji and dosa were decent.
dinner was disaster. we booked for buffet. they took money but said since adequate crowd is not there we wont serve buffet... we were ok with that... but ac was not working.. and they have no fan...

rooms... they are good but not worth the price.
toilets are dirty...
crockery was lined with layers of dust... (probably because no one comes to this hotel)

staff- indifferent to all complaints.
their standard answer is ... talk to my senior tomorrow morning.

there​ were power cuts at least 5 times during our stay

manager- well cant really comment on him... because he is simply not available. 24 x 7 helpline on its website... is switched off...

and please dont be fooled... its not taj group of hotels

note: no accommodation for drivers

Stayed: September 2017, travelled with family
2  Thank Dhvanit T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 28, 2017

This hotel could be incredible, the setting is exceptional and you get the wow factor when getting in because this atrium is breath taking, the rooms are very grand, set in these little courtyards around the central garden and it looks like an old Indian palace but the maintenance is badly lacking and quality of food quite poor.
The good things : The settings, the rooms, the service (even when we arribed unexpectedly at 2am). very good .
The things to improve : Fantactis, massive, gigantic pool which looks like a film set, unfortunately the water was green with algae, the tiles were broken and coming off everywhere and the staff did their best to try cleaning up the dead leaves around the pool but this looks like too little too late, they should be concentrating on ginving this fantastic pool a real make over. The garden is beautifully laid out and must have been a feast when all the fountains were working but they are all in dilapidated state as well as all the internal courtyards which look in dire need of a bit of care. But the worst bit was breakfast, little choice, little food, and very bad quality. pastries were awful, as were coffee and tea, they try to cook fresh eggs for you but they do a bad job of it and you have to wait if the room is a bit busy... on the second day of our stay the tables were not even laid for breakfast....a shamble.
in conclusion, a beautiful place with very opulent (extra wide beds), very comfortable, very grand rooms but hotel has seen better days> Hotel would need better focus from management to fix the pool and gardens, and better the breakfast offer. seems to me they want to concentrate on customers from India rather than cater for Westeners. I would still go back because this is gorgeous and affordable.

  • Stayed: July 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Philippe U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 28, 2017

We stayed there during a company offsite 2 day program when this property was still called Wyndham Grand. The rooms were spacious, well equipped and had all the necessary amenities. We really liked the whole property and the heritage look about it. The food was good and sumptuous.

  • Stayed: September 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank ricky2187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 20, 2017 via mobile

The hotel has only exterior. No service at all. One man is doing multiple duty. Rooms are full of bad smells. AC not works. The staffs are not getting salary for 3 months. So, they are not working well.

AVOID THIS HOTEL at any cost. You will be extremely unhappy. You will fall sick.

Stayed: August 2017, travelled with family
4  Thank ASHFAQ R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 17, 2017

I can safely say the orient taj is one of the most poorly maintained hotels I have visited. The pool was filthy, there was no running hot water, mosquitoes and frogs everywhere, very poor service, very old and stained towels, rundown rooms and facilities. The Management of the hotel was lacking as the staff where slack and uncooperative . The name of the hotel is changed every 6 months to avoid bad publicity and the name misguides traveller to believe that it is a hotel of the prestigious taj group . We all fell ill with nausea, vomiting and diarrhoea from the stay there and landed up getting typhoid. Surely a hotel to be investigated

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank vkshah1511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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