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The Gateway Hotel, Agra
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Reviews (2,179)
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8 - 13 of 2,179 reviews
Reviewed 2 weeks ago

Even though this is not as modern as many hotels in India, it is a unique place. You enjoy the environment from the very moment that staff welcome you.

Very helpful and caring staff, they just support you with all your needs and requests and try their bests to give you a great time.

I think hotel should a bit work on the ventilation, since it is an old building. Sometimes, you can smell damp in the building, but it's very minor.

The breakfast is great, and staff are just there to support you every second. There are also some shops in hotel, surprisingly, with reasonable prices for clothing and jewellery.

Rooms have good views from both sides, one side from Taj Mahal and another one from the yard. Also you have an amazing view on Taj Mahal from the roof deck. It's absolutely fabulous.

All in all, it was a great experience staying in this hotel.

Room Tip: Taj Mahal view
  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank amiri455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paramveer S, General Manager at The Gateway Hotel, Agra, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for sharing your experience on Trip Advisor.

I am delighted to note that you found the people, food and location great, and services to be excellent and that you enjoyed the view of Taj Mahal from SkyDeck and your room. Thank you for praising our hotel, facilities, food and services.

I am glad that our well trained and dedicated team members were able to make a positive impression during your stay and help create memories for a life time.

I am delighted to know that every aspect of your experience was excellent. Personalized services, your room and location left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories of our guests.

We also thank you for your wonderful words of appreciation of our services. We believe that people make a hotel special, giving it heart and soul. Guests such as yourself are the true inspiration behind our philosophy towards hospitality and our effort remains to continuously engage in guest satisfaction and service excellence.

I have shared your compliments with the entire team, who were delighted to note that their efforts were so well recognized. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service.

Our hotel offers an excellent opportunity to relax and unwind in tranquil surroundings and this is what our guests appreciate the most about us. It is great to know that the charm of the stunning landscaped gardens, pool area and the serene ambiance of the hotel worked its magic on you.

It is our constant endeavor to deliver best and it is appreciation and feedback such as yours which motivates the entire team to continue striving for excellence.

I have also made a good note of your constructive feedback referring to numerous aspects of our services, please be assured that your feedback will be taken most seriously to work on and deliver the standard expected from us.

I thank you once again for your recommendation and look forward to having more opportunities to be of service to you.

Thank you for choosing The Gateway Hotel Fatehabad Road Agra!

All The Best,
Paramveer Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Had a wonderful stay at the Taj Gateway Hotel. Stayed with family, what the property looses in terms of opulence & grandeur it more than makes up through superlative service and amazing hospitality. Staff is super nice, service is great and food is outstanding. Will not go anywhere else in Agra.

Room Tip: Go for Top Floors, Suits are great.
  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Sumeet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paramveer S, General Manager at The Gateway Hotel, Agra, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for sharing your experience on Trip Advisor.

I am delighted to note that you found the people, food and location great, and services to be excellent Thank you for praising our hotel, facilities, food and services.

I am glad that our well trained and dedicated team members were able to make a positive impression during your stay and help create memories for a life time.

I am delighted to know that every aspect of your experience was excellent. Personalized services, your room and location left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories of our guests.

We also thank you for your wonderful words of appreciation of our services. We believe that people make a hotel special, giving it heart and soul. Guests such as yourself are the true inspiration behind our philosophy towards hospitality and our effort remains to continuously engage in guest satisfaction and service excellence.

I have shared your compliments with the entire team, who were delighted to note that their efforts were so well recognized. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service.

It is our constant endeavor to deliver best and it is appreciation and feedback such as yours which motivates the entire team to continue striving for excellence.

I thank you once again for your recommendation and look forward to having more opportunities to be of service to you.

Thank you for choosing The Gateway Hotel Fatehabad Road Agra!

All The Best,
Paramveer Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Exceptional experience indeed- everybody was welcoming and courteous. Mr Ali, Rahul, Geeta,and Raju went out of the way to make our stay a memorable one. Congratulations all for a job very well done!!!

Room Tip: The Mehtab Bagh Suite is superb with a great view of the Taj
  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Taj Hotels & Resorts
Thank aseem2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paramveer S, General Manager at The Gateway Hotel, Agra, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for sharing your experience on Trip Advisor.

I am delighted to note that you found the people, food and location great, and services to be excellent. Thank you for praising our hotel, facilities, food and services.

I am glad that our well trained and dedicated team members were able to make a positive impression during your stay and help create memories for a life time.

I am delighted to know that every aspect of your experience was excellent. Personalized services, delicious food and location left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories of our guests.

We also thank you for your wonderful words of appreciation of our services. We believe that people make a hotel special, giving it heart and soul. Guests such as yourself are the true inspiration behind our philosophy towards hospitality and our effort remains to continuously engage in guest satisfaction and service excellence.

I have shared your compliments with the entire team, who were delighted to note that their efforts were so well recognized. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service.

It is our constant endeavor to deliver best and it is appreciation and feedback such as yours which motivates the entire team to continue striving for excellence.

I thank you once again for your recommendation and look forward to having more opportunities to be of service to you.

Thank you for choosing The Gateway Hotel Fatehabad Road Agra!

All The Best,
Paramveer Singh
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Spent two nights here, upgraded to a Taj facing room, great but the windows are in bad shape so not a clear view. The outside looked a tad run down, not the usual for a Taj property, lobby was very nice, rooms ok, pool area was nice but pool service was bad and the pool was not heated, cold even on a 95 degree day. As Agra is a dangerous city I wish there were more to do in the Hotel.

  • Stayed: March 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank barking1RedondoBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Went to the rooftop bar on recommendation : The view of the Taj Mahal from the rooftop is Amazing, they have a telescope that you can use to look through. Very expensive drinks even a Coke will set you back 708 Rupees for 2 x Cokes.Only went to rooftop for the view!

Room Tip: Only went to the rooftop bar.
  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank DDR1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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