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“Will never stay here!!!!”

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Howard Plaza The Fern Agra
Ranked #12 of 142 Hotels in Agra
Reviewed 1 May 2012

We were booked to stay in the Howard Sarovar Portico hotel on our recent visit to Agra in April 2012 but after seeing the room we decided to check out and book into another hotel. The room was dirty and the pillows still had stains on it from the previous occupants in the room. The toilet looks like it was never cleaned. We complained to the hotel manager but intially he was very dismissive of us until the Housekeeping Manager arrived and listen to what we had to say. They showed us two other rooms which was apparently better but they were NOT!! We decided to check out and check into another hotel. I would not reccomend this hotel ever .

  • Stayed: April 2012, travelled as a couple
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Thank KalayMoodley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPDesk, Manager at Howard Plaza The Fern Agra, responded to this reviewResponded 18 June 2016

Dear Guest,

Thanks for sharing your feedback with us. Please accept our sincere apologies for the inconvenience you had with us. With utmost concern, we have noted the issues put forward by you in your review & the same is addressed to the concerned departments. We will ensure to serve you better on your next visit.

It has always been our focus to provide consistently high quality service to all our guests, and once again would like to thank you for putting together your thoughts and sharing it with us.

We look forward to welcome you again at Howard Plaza, Agra.

Warm regards
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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769 - 775 of 1,242 reviews

Reviewed 27 April 2012

We recently stayed at this hotel during our stay in India, It was lovely, so close to the Taj Mahal, all the staff were very friendly and welcoming. Breakfast was great,with lots to choose from. We used the gym and the swimming pool which were both clean and well kept. Defiantly somewhere to stay.

  • Stayed: April 2012, travelled as a couple
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1  Thank Sioned R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPDesk, Manager at Howard Plaza The Fern Agra, responded to this reviewResponded 11 June 2016

Dear Guest,

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us.

We pride ourselves in providing our guests the best experience and appreciation from guests further encourages and motivates us.

We look forward to welcoming you back again at Howard Plaza, Agra.

Warm Regards
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2012

We stayed at this hotel for one night during our recent honeymoon to India. The hotel is extremely centrally located, you could walk to the Taj Mahal in no time at all. Our room was nice and the hotel staff were very welcoming, professional and helpful. And the breakfast was delicious! We ate at their rooftop restaurant and it was easily one of our worst meals in India, but there is a nice view of the Taj so if you go to the roof stay for a cocktail and then eat somewhere else.

  • Stayed: April 2012, travelled as a couple
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Thank AmyEllaBella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPDesk, Manager at Howard Plaza The Fern Agra, responded to this reviewResponded 11 June 2016

Dear Guest,

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us.

We pride ourselves in providing our guests the best experience and appreciation from guests further encourages and motivates us.

We look forward to welcoming you back again at Howard Plaza, Agra.

Warm Regards
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2012

I stayed many times in this hotel in Agra. The rooms are always clean, the location is great and the service is excellent. At the reception the welcome is warm, the housekeeping is great, my room was always best cleaned. As many times I went to the restaurant, I had great feeling after a long and tiring day in Agra.
They provided great variety of food, excellent taste and the service in the restaurant was always great and perfect. Thank you very much for all the stuff helping and serving me:)

  • Stayed: March 2012, travelled on business
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Thank szabi274887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPDesk, Manager at Howard Plaza The Fern Agra, responded to this reviewResponded 11 June 2016

Dear Guest,

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us.

We pride ourselves in providing our guests the best experience and appreciation from guests further encourages and motivates us.

We look forward to welcoming you back again at Howard Plaza, Agra.

Warm Regards
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2012

Large hotel located very near the Taj Mahal. Very comfortable bed and pillows. Hairdryer provided, satellite TV with lots of channels. Internet available at a cost. Poor water pressure in bathroom. 2 large bottles of complimentary water provided. Good bar with wonderful views and good variety of food at breakfast buffet in restaurant. Costa coffee located across the street.

  • Stayed: February 2012, travelled as a couple
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Thank Robin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPDesk, General Manager at Howard Plaza The Fern Agra, responded to this reviewResponded 22 January 2017

Dear Guest,

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us.

We pride ourselves in providing our guests the best experience and appreciation from guests further encourages and motivates us.

We look forward to welcoming you back again at Howard Plaza, Agra.

Warm Regards
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2012

Hi friends,
this is a review of hotel where i just spent 1 night and checked in at 2 am in the night so may be a rating of "average" might not be justified but what ever i experienced,i am sharing here. The hotel is located on the horward plaza crossing which is the most known junction or point near Taj. Its very spacious and rooms are excellent. I went in the month of feb,2012 and checked into a deluxe room which costed me Rs.3700 for 2+2 (including breakfast) but i got some special rates as my company has some tie uo with the hotel at group level. coming back to hotel, the rooms are nicely appointed with king size bed with matching furnishings, mini bar, LCD tv, study table, boradband, nice and clean bathroom with hair drier etc etc. but i think management can do better in terms of cleaning or changing the carpet in the lobby which was stinking an d was very dirty. The breakfast was good with lost of options like continental, american, english, indian,chinese and south indian too. Most of the guest were foriegners from countries like korea, japan, australia and france. Please dont use the mineral water bottle placed in the room as they charged me Rs.350 for 2 bottles (they say thats the water was imported). The AC in the room was not working so the room temperature could not be set to comfortable level (25 degree in Feb). otherwise since i got the room in such an emergency, i liked the hotel and its staff as they were very generous and happy to help. so if you have a moderate budget then can go for this hotel

  • Stayed: February 2012, travelled with family
    • Value
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Thank BhupenderK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPDesk, General Manager at Howard Plaza The Fern Agra, responded to this reviewResponded 22 January 2017

Dear Guest,

Thanks for sharing your feedback with us. Please accept our sincere apologies for the inconvenience you had with us. With utmost concern, we have noted the issues put forward by you in your review & the same is addressed to the concerned departments. We will ensure to serve you better on your next visit.

It has always been our focus to provide consistently high quality service to all our guests, and once again would like to thank you for putting together your thoughts and sharing it with us.

We look forward to welcome you again at Howard Plaza, Agra.

Warm regards
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2012

We payed rs 4500 for a double room (incl breakfast), which I think is a bargain compared to the high standard of this hotel. The rooms were clean and spacious with a good bed, and breakfast was very good with an omelet cooking guy and all. I would have given it 5 stars, but after leaving the hotel we noticed a strange rude note had been placed on one of our bags (apparently while it was stored in the luggage room).

There is a pool, which is in the shade in the afternoon.

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jubjab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPDesk, Manager at Howard Plaza The Fern Agra, responded to this reviewResponded 11 June 2016

Dear Guest,

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us.

We pride ourselves in providing our guests the best experience and appreciation from guests further encourages and motivates us.

We look forward to welcoming you back again at Howard Plaza, Agra.

Warm Regards
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Howard Plaza The Fern Agra

Address: Fatehabad Road, Agra 282001, India (Formerly Howard Sarovar Portico)
Phone Number:
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
Price Range: $45 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Howard Plaza The Fern Agra 4*
Number of rooms: 86
Official Description (provided by the hotel):
Gracious interiors, personalised service and Howard Plaza Agra's unique location are complemented by Agra's glittering monument to love, the Taj Mahal, this tranquil retreat is an best spot for a business or leisure stay, offering a magnificent view of The Taj Mahal from Beautiful roof top Terrace Restaurant (Terrace Grill), Rejuvenating Experience of relaxation (Elixir SPA), a mellow dramatic view of the bustling city through front tea patio (East India Company, Tea Lounge) and a fine spread of Indian Delicacies (Rendezvous). All the exclusive 86 well appointed rooms in this hotel near Taj Mahal are incorporated with safety lockers, In-room mini bar, and LCD Televisions. In order to maintain the highest standards of hospitality and luxury, Howard Plaza Agra also offers currency exchange, tour desk, wake-up service and many more facilities that make more than just a comfortable stay. Incorporating business facilities like wireless internet access, comfortable furnishing and well trained staff for assistance, our hotel in Agra is well-suited for corporate as well as leisure traveler. After a tiring day, guests can also relax at the swimming pool and spa, with sauna, steam bath and Jacuzzi. Guests can savour some sumptuous and beautifully presented cuisine at restaurants of Howard Plaza or have their favorite drinks at Terrace Grill Bar and Lounge, or just relax and have some yummy treat at Rendezvous, all day dining. Howard Plaza promotes it self as an affordable, friendly and best price option in the city with unique close location to Taj Mahal, Agra Fort and with a variety of restaurants and cafes in walking proximity. ... more   less 
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Also Known As:
Howard Sarovar Portico Hotel Agra
Park Plaza Hotel Agra
Park Plaza Agra
Agra Park Plaza
Howard Park Plaza Agra

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