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Reviewed April 4, 2018

Quick check in, everybody friendly and helpful.We had a room with Taj Mahal view, nice but not worth the 16 extra dollars as the Taj is quite far away and as soon as it is dark nothing to see.Very good breakfast.We had dinner on the roof top restaurant.Good but lots of mosquitos.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank wihoChonburi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcspa, General Manager at Crystal Sarovar Premiere, responded to this reviewResponded April 4, 2018

Dear Valuable Guest!

Thank you very much for sparing your precious time to share your experience in detail on Trip Advisor.

We are glad to know that you found the hotel absolutely perfect. We are also happy to know that you also enjoyed the Breakfast Buffet Spread & Roof top dinner at Sky Grill.

I am glad to know that our overall product and service by the hotel team members were up to your expectation and you enjoyed it.

We at Sarovar Hotels and Resorts take great pride in our service and happy guests are the greatest source of motivation for all of us here. Thank you for your kind comments.

We look forward to welcome you back and serve you again soon.

Keep in touch with us and do join us on social media platforms for other interesting offers from time to time.

Best Regards
Vivek Mahajan
General Manager
gmcspa@sarovarhotels.com
Crystal Sarovar Premiere, Agra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

We visited Agra and stayed in Crystal Sarovar Premium for a night. Hotel is ideally located on the main road. Very friendly and courteous staff. Check-in process was fast, rooms were big and well maintained and beds were very comfortable. We also liked the variety available during morning breakfast. Room service was fast. Everytime we asked for something, it came to us in quick time. Very happy with the property. Would like to return back. Highly recommended.

Stayed: March 2018, travelled with friends
1  Thank anjumtoyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcspa, General Manager at Crystal Sarovar Premiere, responded to this reviewResponded April 4, 2018

Dear Valuable Guest!

It was an absolute pleasure having you stay with us during your recent visit to Agra.

We sincerely appreciate your time in sharing your experience at our hotel on Trip Advisor.

We are delighted to know that you found our facilities, product and service to your satisfaction. Thank you indeed for such gracious feedback. Your words of appreciation will go a long way to motivate us to continue to deliver a high level of service to our guests.

We thank you once again for your appreciative feedback and look forward to having more opportunities to be of service to you.

Keep in touch with us and do join us on social media platforms for other interesting offers from time to time.

Best Regards
Vivek Mahajan
General Manager
gmcspa@sarovarhotels.com
Crystal Sarovar Premiere, Agra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2018

This is an excellent hotel located within walking distance of the Taj Mahal. The staff are excellent throughout from the doormen to the front desk to the restaurant staff. The room was clean and well equipped.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Carl-Marg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcspa, General Manager at Crystal Sarovar Premiere, responded to this reviewResponded April 2, 2018

Dear Valuable Guest,

I on behalf of the entire team of Crystal Sarovar Premiere, Agra would like to thank you for this wonderful review of the hotel.

It is a pleasure to know that you had a memorable vacation with us and our services exceeded your expectation.

It has been my pleasure to convey your compliments to the entire staff. Positive recognition is a tremendous source of inspiration to our dedicated team members and I thank you for your kind comments.

The entire team looks forward to welcoming you back to Crystal Sarovar Premiere, Agra to create another memorable experience for you.

Keep in touch with us and do join us on social media platforms for other interesting offers from time to time.


Best Regards
Vivek Mahajan
General Manager
gmcspa@sarovarhotels.com
Crystal Sarovar Premiere, Agra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018

I may be a little late in this review, but I will say this is an excellent hotel. We arrived in the morning, after driving from Delhi with Distant India Journeys tour. Today was the celebration of HOLI and our hotel staff provided our own festival in their courtyard. Staff provided special Indian desserts and beverages, music to dance, and an array of colorful powder, which I might add, was tossed about by guests. Staff took part in the festivities, along with the guests. A fun time was had by all. Thank you to all the staff, you made our visit pleasurable. Our room was quite comfortable and luxurious, and the food at the hotel was very tasty. The view of the Taj Mahal could be seen from the rooftop swimming pool area.

  • Stayed: April 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank FLworldwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcspa, General Manager at Crystal Sarovar Premiere, responded to this reviewResponded March 31, 2018

Dear Valuable Guest!

It was an absolute pleasure having you stay with us during your recent visit to Agra.

We sincerely appreciate your time in sharing your experience at our hotel on Trip Advisor.

I am glad to know that you enjoyed the Holi Function organized in the hotel. Also you found the rooms absolutely perfect.

We are happy to know our overall product and service by the team members were up to your expectation and you enjoyed it.

We at Sarovar Hotels and Resorts take great pride in our service and happy guests are the greatest source of motivation for all of us here. Thank you for your kind comments.

We look forward to welcome you back and serve you again soon.

Keep in touch with us and do join us on social media platforms for other interesting offers from time to time.

Best Regards
Vivek Mahajan
General Manager
gmcspa@sarovarhotels.com
Crystal Sarovar Premiere, Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018

A year ago we spent one night here, arriving late, leaving early. This time we stayed for three nights and had leisure time. We had chance to appreciate the hotel. We had views of the Taj Mahal from our room and the rooftop pool. We ate in Lattice and Sky Grill. Both restaurants served great food, but our favourite was the Sky Grill. We had some very friendly waiters, especially Arjan and Slash and Saurav the manager. We will certainly request this hotel on our itinerary if ever we return.

Room Tip: Request Taj view.
  • Stayed: March 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank andy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmcspa, General Manager at Crystal Sarovar Premiere, responded to this reviewResponded March 30, 2018

Dear Valuable Guest!

It was an absolute pleasure having you stay with us during your recent visit to Agra.

We sincerely appreciate your time in sharing your experience at our hotel on Trip Advisor.

We are delighted to know that you found our facilities, product and service to your satisfaction. Thank you indeed for such gracious feedback. Your words of appreciation will go a long way to motivate us to continue to deliver a high level of service to our guests.

We thank you once again for your appreciative feedback and look forward to having more opportunities to be of service to you.

Keep in touch with us and do join us on social media platforms for other interesting offers from time to time.

Best Regards
Vivek Mahajan
General Manager
gmcspa@sarovarhotels.com
Crystal Sarovar Premiere, Agra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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