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All reviews satisfying stay housekeeping staff hotel service wonderful hospitality location is excellent food quality nice hotel visited lucknow value for money place to stay cooperative ambience conference property spread facilities airport
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Reviewed August 31, 2018 via mobile

Nice hotel
Near fun repulic mall and gomti river front totally awesome location situated

In room well clean and maintained
Large space and nice amenities

Wifi free
Parking free
Food quality was good
All staff are corporative

Date of stay: August 2018
Trip type: Travelled with friends
1  Thank Arshad K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best s, General Manager at Best Western Sagar Sona, responded to this reviewResponded September 7, 2018

Dear Mr.Arshad,

Thank you so much for posting such a wonderful review about our hotel. I am delighted to learn that the services and facilities have exceeded your expectations. It has always been our endeavor to ensure that our guests have a comfortable and an enjoyable stay.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

Your praise and recommendations of our hotel is a huge inspiration for the team in their endeavour to exceed guest expectations.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

We hope to see you again soon.

Warm Regards,

Naveen Kashyap
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 31, 2018

Stay with my colleges the hotel is on nice location and room size and enterior was excellent, all staff are very corporative
Room amenity are good
Food quality also nice
And car parking is big
I am totally satisfied with hotel

Date of stay: July 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank AnujA145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best s, General Manager at Best Western Sagar Sona, responded to this reviewResponded September 7, 2018

Dear Mr.Anuj,

Thank you so much for posting such a wonderful review about our hotel. I am delighted to learn that the services and facilities have exceeded your expectations. It has always been our endeavor to ensure that our guests have a comfortable and an enjoyable stay.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

Your praise and recommendations of our hotel is a huge inspiration for the team in their endeavour to exceed guest expectations.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

We hope to see you again soon.

Warm Regards,

Naveen Kashyap
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 26, 2018

Good location....clean spacious rooms.... Good food...we ordered In-room dining.....if you want mineral water you get only 2 half litre bottles, else you pay for it which is steep... so carry a few bottles with you or ask for RO water which is free.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 383ahsank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best s, General Manager at Best Western Sagar Sona, responded to this reviewResponded July 28, 2018

Dear Sir,

Thank you so much for posting such a wonderful review about our hotel. I am delighted to learn that the services and facilities have exceeded your expectations. It has always been our endeavor to ensure that our guests have a comfortable and an enjoyable stay.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

Your praise and recommendations of our hotel is a huge inspiration for the team in their endeavour to exceed guest expectations.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

We hope to see you again soon.

Warm Regards,

Naveen Kashyap
GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 4, 2018 via mobile

Visited for an official work and stayed at the Best Western Sagar Sona, Lucknow for 2 nights.
Pleasantly surprised to experience a very nice , comfortable stay.
*Quick and very efficient check in, though it was quite late in the night.
*Excellent rooms, spacious, spotlessly clean, good connectivity of the Wi-Fi.
*Emaculate wash room, with sparkling clean amenities.
*Well spread out breakfast. Combination of Indian and Continental dishes.
*Food quality is equally good, but they don't have a restaurant as yet, you need to have your food in your room.
*We had a conference at the banquet, "Prabhinder" was always there to cater to our needs. Thank you Prabhinder for your excellent services.

Overall very nice stay and value for money.

Date of stay: July 2018
Trip type: Travelled on business
Thank souravm272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best s, General Manager at Best Western Sagar Sona, responded to this reviewResponded July 5, 2018

Dear Mr.Sourav,

Thank you so much for posting such a wonderful review about our hotel. I am delighted to learn that the services and facilities have exceeded your expectations. It has always been our endeavor to ensure that our guests have a comfortable and an enjoyable stay.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

Your praise and recommendations of our hotel is a huge inspiration for the team in their endeavour to exceed guest expectations.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

We hope to see you again soon.

Warm Regards,

Naveen Kashyap
GM
Best Western Sagar Sona,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 3, 2018

Location is good.. Its near the river bank of Gomti.. One can walk to the other happening places of Lucknow Service is Ok.. Food is good..

Do try Kalika Hut for food ..Its on the way from Airport.. The food is very tasty..

Date of stay: April 2018
Thank Hrushikesh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best s, General Manager at Best Western Sagar Sona, responded to this reviewResponded May 5, 2018

Dear Mr. Hrushikesh,

Greeting from Best Western Sagar Sona!!!

Thank you so much for posting such a wonderful review about our hotel. I am delighted to learn that the services and facilities have exceeded your expectations. It has always been our endeavor to ensure that our guests have a comfortable and an enjoyable stay.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

Your praise and recommendations of our hotel is a huge inspiration for the team in their endeavour to exceed guest expectations.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

We hope you will come back and see us again soon.

Warm Regards,

Naveen Kashyap
GM
Best Western Sagar Sona,
Gomti Nagar, Lucknow.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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