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All reviews rocca restaurant head chef his team special mention awesome place special thanks great room best wishes room service nice ambience visit this place memorable stay in room dining great hospitality amazing food courteous staff f b
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Reviewed July 21, 2018 via mobile

Amazing food and excellent service by Mr. Rakesh in Rocca. Lunch- 20th July 2018. Thank you for a wonderful experience.

Excellent gesture by Mr. Pawan and Mr. Ved.

All our guests were amazed with the hospitality .

Date of stay: July 2018
Trip type: Travelled with family
Thank YugeshSethia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegLKO, General Manager at Hyatt Regency Lucknow, responded to this reviewResponded July 21, 2018

Dear YugeshSethia,

Happy to know that you had a wonderful experience at Rocca. I am glad that Pawan and Ved were able to meet up to your expectation.

Please do visit again soon to try other facilities like Siddh Spa, UP's bar lounge and Chinese restaurant Lukjin.

Thank you

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Kumar Shobhan

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 21, 2018 via mobile

You are awesome Rituraj

Thanks to Mr. Rituraj for managing everything so very well , you are really a hardworking & also smart working guyand we would like to thank Hyatt regency team for having an asset like Rituraj ✌ and obviously he deserves more than this.✌
We would love to came here again for sure .

Thanks a lot.

Date of stay: July 2018
Trip type: Travelled on business
Thank AtulM227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegLKO, General Manager at Hyatt Regency Lucknow, responded to this reviewResponded July 21, 2018

Dear Atul M,

Thank you so much for this wonderful feedback and appreciating the hard work put in by RituRaj. I am delighted to know that his services exceeded your expectations and he could make a difference to your stay and events experience.

Hyatt regency Lucknow is blessed to have team members like RituRaj. His dedication and quick response makes a difference in guests experience in the hotel.

Thank you once again and I sincerely look forward to see you soon at your favorite destination in Lucknow.

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Kumar Shobhan

General Manager

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Reviewed July 21, 2018 via mobile

We were here for two night & was upgraded to a corner sweet which was very well appointed neat & clean. This upgrade made our stay more enjoyable & a great value for money. Breakfast was very good & Spa experience was excellent. Overall service was excellent too.

Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank ssamra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegLKO, General Manager at Hyatt Regency Lucknow, responded to this reviewResponded July 21, 2018

Dear ssamra,

We are grateful for this wonderful feedback and I am delighted to know that we could exceed your expectation during your stay. Glad that you liked our spa as it is the best in town and run very professionally by Hyatt team.

The message has been passed on to the team who made your stay comfortable and they have been very excited to read through.

Thank you once again and we look forward to your return soon.

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Kumar Shobhan

General Manager

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Reviewed July 20, 2018 via mobile

My son was here for business and I was here for my checkup at SGPGI,and was not feeling too well. The restaurant staff Durgesh,Arbaaz and the chef Khushwant ensured that we are most comfortable,we get the best food and went all the way ahead. Thanks a lot to Mr Shri also.
Very warm and nice stay.

Date of stay: July 2018
Trip type: Travelled with family
Thank Neeti K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegLKO, General Manager at Hyatt Regency Lucknow, responded to this reviewResponded July 20, 2018

Dear Neeti K,

Thank you so much for your wonderful feedback on your stay. I am extremely happy to know that you felt like home during your stay and our team could take care of you.

We prepare food with a lot of love and care and that is visible in the taste of the food. The service team is always ready to exceed expectations of the guests. Thank you for recognizing their efforts and appreciating them.

Thank you once again for your feedback and the team and I look forward to see you soon at your home away from home.

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Kumar Shobhan

General Manager

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Reviewed July 19, 2018

In Lucknow this is one of the the best Hotels!!
It has been a wonderful experience to be lodged in this hotel for its excellent staff and comfort.

At the reception we were greeted by Mr. Bhushan Rane (Assistant Front Office Manager) efficient and polite He helped us a lot so that our stay was pleasant and happy. Thank you very much.
Miss Apeakstita, very kind and friendly , helped us a lot in tourism and shopping.

Breakfast and Staff 10 Points!!. Mr. Suraj Chef de Cuisine, everything was very appetizing and we are very grateful for the attentions received.
Miss Swati was Excellent with us. 10 Points !!

Miss Puja 10 Points !! She cleaned \our room super well and she decorated it with beautiful towel animals.
Mr. Jitendra Yadav (Assistant Manager HouseKeeping) very polite and helpful 10 Points !

Mr. Sudam Biswal (Manager Bar UP’S) was very gentleman with us !! He attended us excellently!!
It was a pleasure to have talked a lot with him, he is very professional in his work and has a lot of culture from India and the World. We will always remember him.
Mr. Piiyush in the Bar 10 Points!!
In the Club Excellent Miss Mahi and Mr. Abhishek !!!

In the Excercise Room Mr Nitin 10 Points!! Steam super Cool!!
For all this we were so happy in this Hotel that we therefore recommend it a lot!

Room tip: High Floor Swimming View
Date of stay: July 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
Thank Marta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegLKO, General Manager at Hyatt Regency Lucknow, responded to this reviewResponded July 20, 2018

Dear Marta M,

Wow! Thank you for such a lovely review. I am glad that you had great experience at every touch points and we could exceed your expectations.

My team is my biggest strength and i am lucky to have a team of passionate individuals who go all out to ensure guest satisfaction and comfort. Being a hotel that opened only 10 months back, we have been striving towards guest comfort and let them feel home away from home. As you mentioned the hotel is very energetic and warm at every point of the interaction, this is experienced by the guests another colleagues too.

Thank you once again for taking out time and I look forward to welcome you soon at the hotel on your next visit to Lucknow.

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Kumar Shobhan

General Manager

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