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All reviews high court the general manager nice property front desk nice ambience hotel is located f b nice stay courteous staff gomti nagar accessories guests chef facilities infrastructure locality washroom
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Reviewed July 14, 2018 via mobile

This is a new property, having great rooms.
The staff is very friendly staff.
Lots of cafes and bars nearby.
All major city attractions are 30-40 minute drive only.
Also the tariff is same as other old hotels but the facilities here are much better.

Stayed: July 2018, travelled on business
1  Thank sandeepkmehra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyjit C, General Manager at Hilton Garden Inn Lucknow, responded to this reviewResponded July 15, 2018

Dear Mr Sandeep,

Greetings from Hilton Garden Inn, Lucknow !

We express our gratitude for speaking so highly for each of our offerings. We understand that a seamless experience is concocted when every aspect of a guest’s stay is perfect. It is great to know that from our location to our hospitality, each of our services made your days spent with us wonderful.

Thank you again for commending our offerings. Hope to see you back again soon.

Regards
Joyjit Chakravorty
General Manager
Joyjit.chakravorty@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 12, 2018

The Hotel is newly built and in the vicinity of posh Gomtinagar area very close to the High Court. Lot of eateries and malls nearby and walking distance to Taxi stops. The infrastructure is good. the check in and check out was hassle free. staff was cooperative.

The in room dining service needs a lot of improvement . so does the restaurant which offers very modest breakfast and varieties in meals. service is quite average and if it does not improve the Hotel will face a lot of problems in view of the fierce competition in this locality where Marriott , Hyatt , Novotel are there.

Room Tip: all rooms are well appointed will every necessity
  • Stayed: July 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank naveen chandra t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyjit C, General Manager at Hilton Garden Inn Lucknow, responded to this reviewResponded July 13, 2018

Dear Mr Chandra,

Greetings from Hilton Garden Inn Lucknow .

Thank you for the detailed feedback about your recent stay.Glad that you had a wonderful stay but we are equally very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations.

I have noted all your concerns and have shared with respect to our dining part with the concerned departments as to where went the lapses from our logistics and training part.And I assure you will see us enhanced.

Please contact me direct at the email below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future.

Sincerely,
Joyjit Chakravorty
General Manager
Hilton Garden Inn Lucknow
Joyjit.chakravorty@hilton.com
O522 4277777

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 11, 2018 via mobile

We had a very nice and enjoyable stay. The rooms were really cofortable and cosy.The staff was very courteous and accomodating especially the restaurant staff. We would definitely love to stay here again!!

Stayed: July 2018, travelled with family
Thank Bhavya2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyjit C, General Manager at Hilton Garden Inn Lucknow, responded to this reviewResponded July 13, 2018

Dear Ms Bhavya,

Greetings from Hilton Garden Inn Lucknow,

We are truly flattered by this wonderful review of yours.Reviews like this are truly motivating and propel us to strive for excellence.

Looking forward to see you again soon.


Sincerely,

Joyjit Chakravorty
General Manager
Hilton Garden Inn Lucknow
Joyjit.chakravorty@hilton.com


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 9, 2018

Nice hotel in an upcoming locality, with plenty of restaurants/shopping options nearby. Room was well defined, and bathroom clean and spacious. Staff were courteous, especially the restaurant staff. Good breakfast too.

Stayed: June 2018
Thank Vineet2K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joyjit C, General Manager at Hilton Garden Inn Lucknow, responded to this reviewResponded July 11, 2018

Dear Mr Vineet,

Thank you for sharing your review in the social platform.We are more than delighted to note that you had a comfortable stay with us and our team members could exceed your expectations.

Thank you once again and hope to see you soon.

Regards
Joyjit Chakravorty
General Manager
Joyjit.chakravorty@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2018

The reach is good. But the hotel fails to live up to the brand image. Liquor licence is not there, you'll be directed to bars nearby. Food menu is limited hence forget if you arrived here to enjoy delicacies of Lucknow or Awadh.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
2  Thank pushpraj620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harjeet W, General Manager at Hilton Garden Inn Lucknow, responded to this reviewResponded June 14, 2018

Dear Mr Pushpraj,

Greetings from Hilton Garden Inn Lucknow.
Appreciate you for taking out time and thank you for the detailed feedback.

Your food menu suggestion will be worked on w.r.t Awadhi cuisine in coordination with my Production team.Please note we have already applied for liquor license, Approvals are awaited from govt. authorities.

Looking forward to see you soon again and assuring you of the best possible services. In case you need to contact me please do not hesitate to drop me an email in the below mentioned ID.

Regards
Harjeet Wasan
Harjeet.wasan@Hilton.com

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