You book using their user friendly web page; your booking is immediately acknowledged via your email. On the day before your trip is due, you receive written or telephone confirmation about your pickup from your hotel; they are always on time. You are delivered to the port and registered for passage and on schedule you are escorted by foot to your boat. Bluewater use extremely new boats that are safe and clean and the comfortable seating ensures an enjoyable ride to your destination. The free water bottle is much appreciated as is the large and clean rest room at the rear of the boat. Return trip is likewise enjoyable and efficient. Sound like an advertisement for Bluewater Express, well it might as well be for they are that good and I have used them several times to Padang Bai, the Gilis and Lombok; they never disappoint. I use them for safety as my first concern; they are the best. Jon
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