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Reviews (1,072)
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All reviewsbonsai treesseafoodjimbaran beachbali stylepool barbalinese architecturebeach chairsegg stationclose to the airportrooms are largereception areagreat pooldeluxe roomwatch the sunsetwelcome drinkresortkuta
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Reviewed August 4, 2017 via mobile

+ Great atmosphere
+ Nice and not crowded pool area with pool bar
+ The beach is just one food step from the restaurant and pool. It has a lot of deck chair. The big trees provide a lot of shade, everyone has a deck chair in the shade if he likes.
+ Excellent menu and wide variety, delicious salads and they have an extraordinary satey dish (chicken satey is served on a little grill pot on your plate -> see picture)
+ At Friday, Monday and Wednesday they offer special dinner (seafood dinner, BBQ, etc.) with live band (music was not that good but ok)
+ Great breakfest with a wide variety (different kind of fresh prepered eggs, pancakes, bacon, a little bit of chees and ham, cerials, bread, fruts, joghurt, home made jam, choco croissant)
+ Clean, good equipped and big rooms (we had the delux room)
+ Very good AC (we had two because of the size of the room)


- Check-in time was at 2 pm and the room was not ready until 3 pm
- Expensive Spa
- Drinks at the bar were just ok and much to expensive, other hotels offer much more fancy and tasteful drinks

Stayed: August 2017, travelled as a couple
2  Thank SybilleRohr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keraton-JBR, Director of Sales at Keraton Jimbaran Beach Resort, responded to this reviewResponded August 11, 2017

Dear SybilleRohr,

Greeting from Keraton Jimbaran Beach Resort...

Thank you for your great review and have highlighted our values.
Happy to know that you have pleasant stay with us.
We are appreciated for your concerns in regard of Spa & our beverage.
Your inputs will be our reference to improve our product and services to be better.

We would love to have you again in our resort.
Please visit us again next time, let us help you to arrange your next holiday with us.
Feel free to contact us by email or through our website.


Kind regards,
Dewi Suhendri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 25, 2017 via mobile

On Jimbaran Beach there's a ton of restaurants ready to give you some amazing seafood amongst other things...as a true sparkling/bubbly drinker unfortunately this is an expensive luxury in Bali. After walking the entire beach I stumbled on Keraton quietly nestled away from all the other places. Offering amazing views and a full wine selection (not just bubbly) this was a true magical perfect moment. Service was top class catering to my every need (wifi, charging my phone, etc). The lamb cutlet was absolutely divine and a nice change of pace from all the seafood. (I'd already tried the crab, lobster, and prawns at other places)

Highly highly recommend and will definitely visit again!

Stayed: July 2017, travelled solo
2  Thank euromaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 17, 2017

It was perfect. All Bali style and the Bali culture next door. Just what we wanted. Locals on the beach in the evening. Lots of Bali kids playing with their kites. Just fantastic. The hotel staff were very helpful with everything. They had a very good breakfast. Beautiful sunset and good restaurants on the beach. The rooms were clean. The garden was very special and old. Just amazing. It was nice to stay close to many interesting things and we had it very quiet at the same time. I loved walking in the streets of Jimbaran seeing how the locals live. The pool was clean and the kids loved it. Id love to come back one day. We will never forget. Thanks to everybody working at Keraton hotel.

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Kirsten A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keraton-JBR, Director of Sales at Keraton Jimbaran Beach Resort, responded to this reviewResponded July 18, 2017

Dear Kirsten A,

Greeting from Keraton Jimbaran Beach Resort...

Thank you for your kind review, we are so much appreciated it.
It's nice to know that you have pleasant stay with us.

Please feel free to contact us by visiting our official website or email us directly to arrange your next stay with us.
Look forward to welcome you again.


Kind regards,
Dewi Suhendri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 2, 2017

My two teenage children and I stayed here for 3 nights and loved it! We had a large, well-appointed room amid the beautiful Balinese style hotel gardens. Minutes from our door step was the pool and beach.

The hotel offers various food options but the middle seafood markets are just outside the hotel also. We got room service one night and it was delivered quickly, was generous in serving size and reasonably priced. The breakfast was great - lots of choice and the setting looking out over the beach was lovely.

The hotel staff were really lovely and helpful. On our last night we didn't fly out until late evening and the hotel let us stay by the pool for the day, helped us with charging phones etc, and gave us use of a shower room.

We had read reviews that the property was old and perhaps tired but we didn't feel this was so. We felt the property had local Balinese character, our room was very well presented and that overall it was good value for the room rate. The only parts that could do with a spruce up is the pool table (ripped felt and the cues are very worn).

We would definitely stay here again.

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank JFK_on_the_road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keraton-JBR, Director of Sales at Keraton Jimbaran Beach Resort, responded to this reviewResponded July 16, 2017

Dear JFK_on_the_road,

Greeting from Keraton Jimbaran Beach Resort...

Thank you for your wonderful review.
It is much valued and appreciated!
We are so happy that you have splendid stay with us.

Your only concern about pool table has been discussed and we will fix it soon.

Please feel free to visit our official website or contact us directly by email to arrange your next stay.
We will be very happy to welcome you back.



Kind regard & thank you,
Dewi Suhendri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 1, 2017

We stayed here one night at the end of our trip to be closer to the airport. We chose a big resort to benefit from post check out facilities because we had a late night flight and Keraton delivered from this point of view: they kept our luggage safe, we were able to hang out at the beach and have a shower before leaving to the airport, towels included. It served our purpose.
However, despite a beautiful first impression of the grounds and the beach, the fact that the hotel is in need of hard maintenance becomes clear. The rooms are outdated, the shower and sink are not draining the water, the walls are dirty and there are bugs and Mosquitos in the room. We only stayed one night so we didn't complain, but I surely would have moved out if this had been my hotel for a long week stay at the beach.
Not cheap for what you get.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank AduPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keraton-JBR, Director of Sales at Keraton Jimbaran Beach Resort, responded to this reviewResponded July 18, 2017

Dear AduPT,

Greeting from Keraton Jimbaran Beach Resort...

Regret to know that your stay for 1 night with us not ran smooth.
We wish you stay longer so we can fix all the problems and make sure your stay with us will be memorable.

We have take noted for all your concerns, we will use it as our references to be better.


Kind regards,
Dewi Suhendri

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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