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All reviewsjimbaran beachprivate poolnusa duaoutdoor livingfree shuttlea great stayroom servicethe ground floorbali tripseafoodstandard roomliving roomour honeymoonbuffet breakfastclose to the airportwelcome drinktaxi
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Reviewed March 18, 2018

This was a wonderful place to stay as I explored Jimbarian. My room was quite large and spotless, the pool is just steps from your room and breakfast was delicious. It was a bit of a walk downhill to the beach restaurants, but it is easy to get a motorbike to take you back up in the evening. The front desk arranged a taxi to pick me up for my early morning flight, and held on to my luggage when I arrived too early to check in.

  • Stayed: April 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Booyah78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khamara-H, Manager at The Astari - Villa and Residence, responded to this reviewResponded April 3, 2018

Dear Booyah 78

Om Suastiastu

Warm Greeting from The Astari villa & Reseidence

Thank you very much for your positive review after your stay with us recently at The Astari Villa & Residence

We love to hear that you has enjoyed your stay with us. Thank you for your compliment to our room and Breakfast.


Again. Thank you again for your review and we all look forward to welcome you back in the future, once again.

Warr Regards

Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 13, 2018 via mobile

We'd stayed for 6 nights. It is a small hotel, few guests, no headaches with big crowds.
Staff is amazing, really friendly and helpful.
A complimentary massage was offered to us, and everything was great.
The breakfast is big.
Also, the restaurant food is good.
Thank you.

Could be a bit more clean, but for the price you pay is good.

Stayed: February 2018, travelled as a couple
2  Thank Razvan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khamara-H, Manager at The Astari - Villa and Residence, responded to this reviewResponded April 3, 2018

Dear Razvan D

Thank you so much for sharing experience through Trip Advisor for your stay The Astari Villa & Residence.

We love to hear that your stay with us, event we small hotel but our aim to make you as new family with Balinese service concept.
Your compliment for our staff and breakfast is a value for us.

Thank you for your sharing your wonderful experience with us and we look forward to welcome you back again in the near future.

Warm Regards
Manager

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Reviewed February 5, 2018 via mobile

The start of our stay was going wonderful, the villa itself is beautiful and the location was close to lots of great restaurants and shops. As the days went on we noticed we were loosing a lot of money and weren’t spending as much, it’s wasn’t until our 7th day when we came home after a day in Kuta we noticed a large amount of money was stolen out of our safe, along with jewellery being moved. The manager refused to believe her staff has taken any and kept repeating herself instead of dealing with the situation. Will not stay here again

Stayed: February 2018
2  Thank DebMmc70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khamara-H, Management at The Astari - Villa and Residence, responded to this reviewResponded February 7, 2018

Dear Lilly M

Firstly we thank you for your stay with us, We are very welcome with any review and comment for our improvement.
However your review very shocking us since your review so much different with real situation onsite.
You came to front desk to meet manager, reported that you lost a gold neckless and money USD 50, imediately Manager come along with you and your boy friend to check into your room.
After searching finally your boy friend found the neckless in your luggage, and admited says sorry to manager.

But .. you still insist that you lost your money in safety box which safety box only can be opened by yourselves. In this case we has no authorization to do investigation by our self, therefore we willing to escort you to police station for help to investigate this case but you refused..
Further more you asked for early check-out and asking for refund. which we are not able to confirm it, since already stated in confirmation letter that you reservation is not refundable
we agreed to move and upgrade to other villa for rest of 3 nights stay.

Actually we are happy when you find your necklace, so we do not have to be suspicious of our staff

With Regards
Khamara Hospitality
Management







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Reviewed January 8, 2018

we were a couple in romantic vacation, we stayed almost 15 days in this very good hotel with a good value for money in a quiet place,
a wonderful pool , helpful staff, comfortable bed and room. Good breakfast,

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Grazielaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khamara-H, The Management at The Astari - Villa and Residence, responded to this reviewResponded April 18, 2018

Dear Grazielag

Warm Greeting from The Astari Villa & Residence

Thank you for your stay at The Astari Villa & Residence,
We are so glad to hear that you has enjoy your 2 weeks stay with us and thank you for the compliment to our staff breakfast ad bed room

Again thank you for your review and we are looking forward to welcome you back to home


The Management
Khamara Hospitality

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Reviewed January 5, 2018 via mobile

Booked the place as the photos looked good and we wanted to stay in a quiet corner of Bali. Just 5 minutes drive to Jimbaran beach. Felt like we were in the middle of a tropical forest. Lovely feeling having seen the madness at Kuta, Seminyak, Canggu. Felt wonderful to be at Astari in Jimbaran. The staff was wonderful..friendly, humble and ready to provide instant service. For just about anything right from room service, bike rental, taxi drop, local tips. Gostu’s help was the most noteworthy. Yudi comes second and all the rest were great. Genuine Indonesian people at their very best. Breakfast and meals were decent. Didn’t use the pool as the Jimbaran beach was just a stone’s throw away. Comfortable rooms. Had an amazing 4 days here. Thank you once again Astari! Would surely visit again.

Stayed: December 2017, travelled as a couple
4  Thank AjnavD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khamara-H, The Management at The Astari - Villa and Residence, responded to this reviewResponded April 18, 2018

Dear Ajnav D

Warm Greeting from The Astari Villa & Residence

Thank you for your stay at The Astari Villa & Residence, Thank you for your positive feedback after your stay with us. Indeed The Astari Villa & residence is located in a great place felt like in the middle of a Forest, our staff is Balinese who treat any guest like home but in a professional manner.

Thank you kindly from all of us at The Astari Villa & Residence, we all look forward to welcome you back again staying with us in the future!

The Management
Khamara Hospitality

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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