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“Good Stay”
Review of Ibis Bali Kuta

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Ibis Bali Kuta
Ranked #82 of 251 Hotels in Kuta
Reviewed 29 May 2017

Booking:
I had booked directly through the Hotel Website under the third night free offer.
Location:
The hotel is located very close to the airport and hardly 10-20 mins drive based on the traffic. Also there are quite a few Indian restaurants close to the Hotel. Krisna Oleh Oleh is located in the same and just 10 Mins by walk. Close to Kuta Beach.
Check In:
The check in was pretty quick and we got to the room in no time
About the room:
The standard Ibis Rooms and bathroom sizes. Bed was good and basic essentials are available.
Spa:
The hotel provides spa services in room also. Priced reasonably
Transportation:
The Hotel arranges transportation to and from hotel at a reasonable price
Breakfast:
The breakfast spread was decent and served the purpose.

Overall its a good choice for people who are on a budget. It serves the purpose.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank RAMESHK6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisBaliKuta77, Management at Ibis Bali Kuta, responded to this reviewResponded 29 May 2017

Dear Valuable Guest,

We very much appreciate your comments regarding your stay at the ibis Bali Kuta.
It is always a pleasure to receive positive feedback. Very glad to know that you were impressed with our cleanliness and the breakfats that we served. Indeed we are located in very strategic area that suitable for leisure traveler as many tourist attraction is easily reach. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Regards,
Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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15 - 21 of 424 reviews

Reviewed 27 May 2017

Near the airport and the famous beach Kuta.. surrounding there is a lot of good food such Lao Ta , they have the best porridge in town.
Beside the food we can reach the shopping store such as Krisna , Joger anf many more..

  • Stayed: May 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank rendy578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisBaliKuta77, Management at Ibis Bali Kuta, responded to this reviewResponded 29 May 2017

Dear Valuable Guest,

Firstly, we would like to thank you for your loyalty to Accor as you were our valuable silver member. We very much appreciate your comments regarding your stay at the ibis Bali Kuta. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2017

Noisy transit hotel and was continually woken up. Guests coming and going at all hours including groups. Not the hotel's fault but was assigned room nearest the lifts which didn't help.
Location is 30 minutes walk to Kuta beach or a 15k taxi. Breakfast buffet is adequate but often cold (why don't people here close the lids after taking food) , no sweet dishes like coconut rice, pancakes etc.and at 65k not cheap.
No pool or balcony rooms and the gym on the 6th floor is permanently closed. Room is quite good, bed comfortable, free safe and good housekeeping. Check-in ladies at reception are very pleasant. Useful shuttle to the nearby airport on request cheaper than the taxi meter.

Stayed: May 2017, travelled solo
Thank Nomadman411978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisBaliKuta77, Management at Ibis Bali Kuta, responded to this reviewResponded 29 May 2017

Dear Valuable Guest,

Our appreciation for the time that you have taken during share this stay experience with us. Glad to know that you were enjoying the room and our housekeeping service also the hospitality of our receptionist. Regret to hear that the room that was assigned for you did not suits you. Indeed Kuta area was never sleep as this was the most famous area for traveler. However, should you wouldlike to have quite ambience, our team will gladly assist you. Should you have any future plan in staying with us again, please do not hesitate in requesting quite room to experiencing a peaceful sleep. It has come to our attention regarding our breakfast offer. We will do putting concern in your input to be our reference. Thank you again for your sharing and looking forward to welcoming you back again and serve you better.

Regards,

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Reviewed 25 May 2017 via mobile

I stay overnight here with my baby and kids. As accor member, they welcome me with welcome drink in their bar. I simply to tired to go down and simply ignore it. But thank you for their gesture. I ordered special fried rice as room service for supper, taste is good, just the portion of fried chicken is really small. Staff is really great.
Cons: got pieces of glass in my fried rice.
Tips: use their airpot shuttle $7 for whole cars....

Stayed: May 2017, travelled with family
Thank Nyoris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisBaliKuta77, Management at Ibis Bali Kuta, responded to this reviewResponded 29 May 2017

Dear Valuable Guest,

Our appreciation for taking your time in sharing this excellent stay experience. We also would like to thank you for being Accor loyal guest as you were one of our valuable member. Glad to know that you were happy of your member benefit in having welcome drink offer. It will be our concern regarding the portion which may not suits you also regarding the unnecessary thing that you might found in your fried rice during your stay which surely not met with our standard. Please accept our sincere apology for that. Regret that we could not know regarding this in the time you found so we could do direct investigation and immediate corrective actions. However, it will be our pleasure in welcoming you back at your future trip. Please do not hesitate to drop a direct email should you have further concern regarding your stay. We will be more than happy to arrange your stay as pleasure as your previous stay or even better.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2017

In Indonesia its hard to find a place where people and staff doesnt smile and give good service (at the best of their ability). However, in Ibis Kuta I never saw a staff smile. Cant blame the staff, it must be a management problem, as it seem to affect everyone working at the hotel.
The rooms are standard Ibis, but the hotel is quite old. The carpets looks like they have been there since decades ago.
The restaurant offer some food, no pork. Breakfast should be improved.

Its a hotel to visit only for the price, and nothing else. I suggest go somewhere else, there are so many good and affordable hotels in Bali.

  • Stayed: May 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Flunx77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisBaliKuta77, Management at Ibis Bali Kuta, responded to this reviewResponded 26 May 2017

Dear Valuable Guest,

First of all we would like to thank you for choosing ibis Bali Kuta as your accommodation during your trip in Bali. Very regret to know that your stay experience did not as expected. It has come to our attention regarding did not smile staff that you found at ibis Bali Kuta. We will take it as our focus as it surely far away from our standard. We just found this issue through your feedback as we usually got compliment for our courteous team. We will re-brief our team and ensure it will not happen again in the future. We have noted also regarding breakfast improvement that become your concern to be our reference in taking improvement actions at the future. Should you have further queries regarding your future stay, please do not hesitate to drop us an email directly. Looking forward to another chance in serving you better at your next stay.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2017 via mobile

Stayed here for 3 nights with a tour group. Room was clean and tidy. Beddings were ok. Shower and aircond worked well. All was good.

Improvement needed on the following:
- wifi speed is very poor
- a mini fridge in room maybe?
- breakfast. This needs attention

Otherwise all good for the price.

Stayed: April 2017, travelled with friends
Thank Foo_YC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisBaliKuta77, Management at Ibis Bali Kuta, responded to this reviewResponded 3 May 2017

Dear Valuable Guest,

We very much appreciate your comments regarding your stay at the ibis Bali Kuta.
It is always a pleasure to receive positive feedback. It has come to our attention that the wifi connection during your stay might not as expected. We will do immediate corrective actions regarding this. It will be our reference also regarding your input for refrigrator and the breakfast variety. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2017

Friendly and Humble Staff are good points from this hotel.

Strategic location, near airport is another positive point.

Don't worry be hungry, the hotel surrounding with Minimarket, Restaurant, Cafe, even Food Stall.

  • Stayed: April 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank RyPutera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisBaliKuta77, Management at Ibis Bali Kuta, responded to this reviewResponded 26 April 2017

Dear Valuable Guest,

Thank you for taking your time in sharing this stay experience toward us. It was always a pleasure to read another pleasant stay experience for our guest. Indeed we are located strategically near to the airport and many culinary places for those who loves doing culinary tourism. Please do not hesitate to drop us an email should you would like to arrange your accommodation for your next trip. We will be more than happy havong nother opportunity to serve you with another pleasant stay with us. Looking forward to welcoming you back at the soonest.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Bali Kuta

Address: Jalan Raya Kuta No. 77, Kuta 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Kuta District > Kuta
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#14 Business Hotel in Kuta
#17 Best Value Hotel in Kuta
Price Range: $30 - $40 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Bali Kuta 3*
Number of rooms: 156
Official Description (provided by the hotel):
Ibis Bali Kuta located at Kuta area. Convenient and easly accessible location. Inviting customers to live the right business and leisure experience. Ibis Bali Kuta features 156 rooms and is strategically located in Kuta area, only 15 minutes from the central business district, close to the Bali Convention Centre (BTDC Nusa Dua), Shopping Centre and easily accessible from the International Airport. The hotel also offers a restaurant, terrace area, bar, and health club. ... more   less 
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Also Known As:
Ibis Bali Kuta

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