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Reviews (1,450)
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Reviewed December 7, 2017 via mobile

The hotel is a step away from the beach. Despite located in the centre of busy street of Kuta Beach, it gave our family a good night sleep and an enjoyable stay. Breakfast was good, the pool was nice.

Stayed: November 2017, travelled with family
Thank M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-ExSecMKBB-, General Manager at Mercure Kuta Bali, responded to this reviewResponded December 8, 2017

Dear M S,

We very much appreciate your comments regarding your stay at the Mercure Kuta Bali.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Tony Andrianto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 3, 2017 via mobile

When I stayed in Mercure Kuta Beach Bali, I got wonderful experience with all staff. Especially Ms. Eni in front desk. She really nice and help full. And also the other staff they are give me memorable experience. And for the location this hotel really recommended. I really love infiniti pool with Kuta Beach View. I will back soon for another trip. Thanks mercure for your hospitality.

Stayed: December 2017, travelled with friends
Thank Ikhwan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-ExSecMKBB-, General Manager at Mercure Kuta Bali, responded to this reviewResponded December 8, 2017

Dear Ikhwan F,

We very much appreciate your comments regarding your stay at the Mercure Kuta Bali.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Tony Andrianto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 28, 2017

It's a wonderful hotel to stay, the location was great, and all staff were friendly and helpful, very convenient to stay solo or with family. What I love the most from the hotel is to enjoy sunset from the pool side..it's so beautiful.

  • Stayed: August 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank betytaneas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-ExSecMKBB-, General Manager at Mercure Kuta Bali, responded to this reviewResponded December 8, 2017

Dear happybee11,

We very much appreciate your comments regarding your stay at the Mercure Kuta Bali.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Tony Andrianto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 26, 2017

Convenient location for first come here,apposite kuta beach,I was upgraded to new renovated room,but room was a bit small
Swimming pool and restaurant at 4th floor,great view
Breakfast was less choice
Service was good,friendly and lovely
The price a bit high

Room Tip: ask the room face to seaview
  • Stayed: October 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Xiao Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-ExSecMKBB-, General Manager at Mercure Kuta Bali, responded to this reviewResponded November 28, 2017

Dear Xiao Q,

We very much appreciate your comments regarding your stay at the Mercure Kuta Bali.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Tony Andrianto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 21, 2017 via mobile

Had such a great time staying at Mercure Kuta Bali.
Room upgraded, new renovated room, absolutely in love with the infinity pool. The hotel is so clean. Love the hospitality services. Friendly staffs. i mean, they're literally friendly.
I wish there were just more menus on breakfast meals.
Sure will be back.

Stayed: November 2017, travelled with family
Thank viddaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-ExSecMKBB-, General Manager at Mercure Kuta Bali, responded to this reviewResponded November 28, 2017

Dear vidddaaaa,

We very much appreciate your comments regarding your stay at the Mercure Kuta Bali.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Tony Andrianto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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