We stayed at the Hard Rock as part of our family holiday in April with our 2 children. The kids loved the hotel’s pool and water slides and we spent most of our time here. We stayed in a premium deluxe suite which had a separate living area and separate access to the Chill out pool from our room. This was great but not sure it was really worth the extra cost (almost double normal room cost).
The rate included breakfast daily but the breakfast was a little under-whelming... The breakfast room is loud and noisy and didn’t have much choice in the way of fruit/yoghurt/cereal which is what we eat. We ended up having eggs each morning which was fine for the first few days but we ended up going out for breakfast the last 2 days just for something different.
The hotel is very large and had great facilities which is fine, but this can also be a down-side. For example, the grounds are very large and it takes ages to walk from room to pool. There are also 2 large flights of stairs to get to the pool area (not easy with 2 young children). The check-in process was long and they seem confused with our booking plus the 2 families either side of me trying to check-in.
There was also no internet in the rooms. It is 2012 – free Wi-Fi should be everywhere!!
Room service was handy to have but not the best. Twice, they forgot one of our meals and most of the time the food was luke warm by the time it arrived.
We did use the babysitting service which was great – very professional. But didn’t try the kids club as our 7 year old was happy to swim all day in the pool and use the slides.
Overall we did enjoy our stay and I must say the staff were very friendly and polite at all times. However I would think twice about staying again as I suspect we could get better value elsewhere. We did stay at another property for a few days after our stay at Hard Rock and immediately noticed the difference in service and value.
- Official Description (provided by the hotel):
- Hard Rock Hotel Bali- However You Wanna Play It Rock 'n' roll is more than music. It's a force-a kinetic spirit that's ageless and electric. And Hard Rock Hotel Bali is a monument to that spirit, creating destinations where anything is possible. A weekend of poolside lounging by day and hotel club-crawls by night? Yes. Incredible outdoor recreation for the whole family and kids-only clubs that are actually cool? Yes. An all inclusive experience you'll never forget? Yes. Indulgent spa treatments? Yes. A mind-melting event experience? Yes. Whatever your destination, when you stay at Hard Rock Hotel Bali, you have arrived. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Fastbooking, Priceline, Booking.com, Travelocity and Ctrip TA so you can book your Hard Rock Hotel Bali reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hard Rock Kuta
- Hard Rock Hotel Bali Kuta