We were really looking forward to stay at the hotel with my family. Photos look stunning and all. When we reached, the staffs were very polite and guide us to our room. She told us that we could drink the soft drinks the the water cuz we were the 'royal' customer. She also charge me extra bed even tho i never used the extra bed. They said is the policy so we just deal with it.
The facilities were in pretty poor condition. Not very well maintained. We even saw some vomits on the stairs area (gross!) So we got really turn off and we just left the pool area. However, the restaurant by the pool was good. Service was good as well.
Just take note that some rooms could be very noisy. When we check out, they really took their own sweet time and the receptionist wasn't being helpful or polite. They ended up charing us 2 cans of drinks cuz they said is actually chargeable.
So overall, if you were about to pay almost $500 USD per night for a suite room. I would recommend somewhere else.
- Official Description (provided by the hotel):
- Hard Rock Hotel Bali- However You Wanna Play It Rock 'n' roll is more than music. It's a force-a kinetic spirit that's ageless and electric. And Hard Rock Hotel Bali is a monument to that spirit, creating destinations where anything is possible. A weekend of poolside lounging by day and hotel club-crawls by night? Yes. Incredible outdoor recreation for the whole family and kids-only clubs that are actually cool? Yes. An all inclusive experience you'll never forget? Yes. Indulgent spa treatments? Yes. A mind-melting event experience? Yes. Whatever your destination, when you stay at Hard Rock Hotel Bali, you have arrived. ... more less
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- Also Known As:
- Hard Rock Kuta
- Hard Rock Hotel Bali Kuta