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Reviews (848)
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Reviewed August 4, 2015

Old style Balinese hotel with beautiful gardens. Clean, quiet location close to the beach. Quite a good variety for breakfast. Good value for money. Best of all is the friendly, helpful and kid friendly staff.

Room Tip: Word of caution for less mobile people. The shower is in the bath and there is no lift so may prove difficult for some people
  • Stayed: July 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Awestaussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wina_holiday, Management at Wina Holiday Villa Hotel, responded to this reviewResponded August 23, 2015

Dear Guests,

Warmest Greetings from Wina Holiday Villa Kuta Bali,

Thank you very much for choosing Wina Holiday Villa for your accommodation during your holiday recently.

We are very pleased to have you as our valued guest and we appreciate that you have taken the time and send us your feedback of your stay experiences. Guests' comments are always important to us to help us be better and get better always. We hope that you will choose to stay with us on your next coming holiday and we will be more than happy to provide you with our finest hospitality.

Please don't hesitate to contact us should you need any further information of our product at winahvsales@holidayvilla.com.my.

Best Regards

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 2, 2015 via mobile

Didn't like the two animals fighting in the ceiling above our bed at 12:00am...not pleasant to hear something die slowly. When we went to talk to the staff, 3 were working, 2 were helping a group of 4 check in, and the other was counting money, we were told to wait. It took them 40 minutes to check the group in, and we were completely ignored by all 3 staff members. When we finally were talked to the staff said it wasn't thier fault and proceeded to blame eachother. They gave us a suite to stay in for the night, which had a broken toilet and dirty towels in the bathtub. Horrific customer service.

Stayed: August 2015, travelled as a couple
1  Thank Kyle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wina_holiday, Management at Wina Holiday Villa Hotel, responded to this reviewResponded August 3, 2015

Dear Guests,

We would like to thank you for choosing to stay at Wina Holiday Villa Kuta Bali. We sincerely appreciate your constructive feedback and apologize for any inconvenience caused.
We wish to reassure you that we have taken immediately action to rectify all issues highlighted by your good self without delay.

We look forward to having you return stay with us again soon.

Once again, thank you for taking time to write us a feedback and please do not hesitate to contact us at winahvsales@holidayvilla.com.my.

Best Regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 2, 2015 via mobile

On the messy crowded Kuta, Wina Holiday Villa is the best for escape from busy road Kuta,
Once you come in.. And stay at the hotel.
I just don't want to go out, the Hotel give the best atmosphere of Bali.
Reasonable food price.
I do like illy coffee they served.thank you

Stayed: August 2015
2  Thank tresyem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wina_holiday, Management at Wina Holiday Villa Hotel, responded to this reviewResponded August 3, 2015

Dear Guests,

Thank you for your most kind feedback. We are so happy to hear you have enjoyed your stay with us. We are appreciate for sharing your experience of your stay with us online. we hope we will have an opportunity to greet you at Wina Holiday Villa again and improving upon this recent experience.

Best Regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 30, 2015

I decided to try a new place to stay in Kuta. You know what they say "a change is as good as a holiday!", well I have my favourite area so i looked around there. Winal Villa did not disappoint. Not the most modern but good facilities, two clean pools and a reasonably priced meals. Its 2 minutes to the beach and well located for all activities. Room was clean but a bit tired. No problems and a good price. i will be back. Very helpful when my arrival was uncertain due to the volcano. Thank you

Room Tip: Go for ground floor rooms away from the pool and restaurant
  • Stayed: July 2015, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wina_holiday, Management at Wina Holiday Villa Hotel, responded to this reviewResponded August 3, 2015

Dear Guests,

Thank you for choosing to stay with us at Wina Holiday Villa Kuta Bali.

Thank you for taking time to write us a feedback and sharing your experienced of your stay. We sincerely appreciate and very glad you have an enjoyable holiday with us. We would be delighted to be able to greet you again on your next coming holiday.

Once again we thank you for your valuable comments and please feel free to contact us for any assistance at winahvsales@holidayvilla.com.my.

Best Regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 30, 2015

We stayed in the hotel between 20th July to 25th July 2015. We had a connecting flight which made all of tired. However, arriving at the hotel we were very happy. Initially there was a hiccup since our booked rooms were not available due to high occupancy rate. However, we were given upgraded rooms though we didn't continue with those suits since the suits were in the second floor. We were transferred to appropriate rooms in ground floor the next day.

The good:
a. Location considering facilities, the Beachwalk Mall is hundred m. away.
b. Ambiance inside the hotel.
c. Proximity to beach.
d. Reasonable price. (I booked through Booking.Com)
e. Cooperative staff.
f. Above all food. We figured out that the hotel's restaurant offers food which are as good as other restaurants at Bali and price is not more, even less for a few items like stakes. Strongly recommended.

The bad:
a. Nothing much, but breakfast spread should be more diverse.

The ugly:
The hotel doesn't have elevators having only three floors. But the stairs are quite steep and narrow. Lights seemed to be insufficient. Stairs are not only risky for children and older people, this can be risky for all; particularly after a guest has run to the room from beach or pool and water dripped on the stairs. I recommend the management to have a serious look at this before an accident takes place.

Room Tip: This hotel doesn't have elevators and the stairs are very steep. In case you have children or older members, book ground floor rooms.
  • Stayed: July 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank PratimKarim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wina_holiday, Management at Wina Holiday Villa Hotel, responded to this reviewResponded August 3, 2015

Dear Guests,

Thank you for choosing to stay with us at Wina Holiday Villa Kuta Bali.

Thank you for taking time to write us a feedback and sharing your experienced of your stay. We sincerely appreciate of your constructive comment toward our stairs condition and our housekeeping staff has been informed to maximizing the cleaning time to avoid any unexpected accident happened.

Once again we thank you for your valuable comments and please feel free to contact us for any assistance at winahvsales@holidayvilla.com.my.

Best Regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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