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All reviews pool access room royal suite kuta beach family suite egg station small alley nice hotel quiet location pool side restaurants and shops nice pool the hustle and bustle stayed for nights beachwalk mall nice breakfast min walk main road
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Reviewed 5 weeks ago

Central location. Helpful staff. Breakfast not great but adequate. Pool & decking need a bit of work, beware of loose tiles. We had to check out but had late flight & the hotel arranged a room for us to shower before we left which was much appreciated. Overall happy with our stay.

Room Tip: Pool side not very private, glad we had a double room
Stayed: October 2018, travelled with family
Review collected in partnership with this hotel
Thank packhamplumbing2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putu R, General Manager at The Bene Hotel, responded to this reviewResponded 4 weeks ago

Dear Packhamplumbing2018,

Warmest Greetings from The Bene Hotel
Thank you for your review and great feedback towards the facilities that you found need improvement at some area. We greatly appreciate it and it is a real help for us to recheck and make sure the facilities provided was up o our standard. And we are happy that overall you had an enjoyable stay with us.
We hope to get another opportunity to greet you in the nearest future.

Best regards
Putu Riana
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 9, 2018

good and clean hotel nice room with nice view of the pool and we enjoyed the always friendly and helpful staff.. service is good and nice area close to the beach. thank you to the staff for making a pleasant stay it is definitely worth coming back!!

Stayed: September 2018, travelled as a couple
Review collected in partnership with this hotel
Thank BenM3588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putu R, General Manager at The Bene Hotel, responded to this reviewResponded 4 weeks ago

Dear BenM3588,

Warmest greetings from The Bene Hotel
Thank you for submitting a review of your recent stay at our property and we truly happy knowing that you enjoyed the falitities and services offered during your stay. Even, you already planning to come back!
See you soon.

Best regards
Putu Riana
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 8, 2018

Stayed for two nights here in August. Reception staff were very friendly and helpful. Arrived early and they were able to look after our bags safely until we could enter our room. Our room was great and a nice balcony to enjoy the pool view. The pool area was great and we enjoyed spending time here. 10 minute walk to the beach and 15 minutes to the big local mall. Would stay here again definitely.

  • Stayed: August 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Isabelkatie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putu R, General Manager at The Bene Hotel, responded to this reviewResponded October 8, 2018

Dear Isabelkatie,

Warmest Greetings from The Bene Hotel
Thank you for taking your precious time to send us a review and your happiness is nothing to compared with. Our team here must be proud that their effort of making the guest satisfied is accomplished.
Thank you, and we hope to see you again in the nearest future.


Best regards
Putu Riana
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 6, 2018

The staff at the Bene are what make this place great, any issues are dealt with promptly and with a smile. Breakfast buffet has a large selection to choose from and caters to all tastes. Cooking class is fun with a great view of the pool. It’s the second time staying here and we loved the second time as much as the first time.

Stayed: September 2018, travelled with family
Review collected in partnership with this hotel
Thank starzy-k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putu R, General Manager at The Bene Hotel, responded to this reviewResponded October 8, 2018

Dear Starzy-k,

Warmest Greetings from The Bene Hotel
Thank you for submitting a review of your recent stay with us and it is a huge honor to host you back. The guest satisfaction is a measurement of our commitment in providing our guest with the excellence accommodations and services.
We do hope we could greet you again soon.

Best regards
Putu Riana
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 6, 2018

I would have loved to have spent all the nights in Bali at this hotel. It is a gem of a hotel. All rooms are pool facing. The pool gets a good amount of sun. It is in the heart of kuta and yet in a quiet secluded location. Barely 200m from the beach. 7 min walk to the beach mall. We spend 3 nights at the hotel, and i loved spending time in the balcony. Well kept and maintained rooms. Good warm showers. Extremely courteous staff.

Downside :
The breakfast can certainly be better. They did not have enough replenishment's of fruits. The service at the breakfast table was lacking. Just not enough variety at the breakfast table.
The bottled water in the rooms could easily have been 600ml bottles instead of the 250ml bottles.

Room Tip: avoid corner rooms as they do not have a pool view.
  • Stayed: September 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank vikasshetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putu R, General Manager at The Bene Hotel, responded to this reviewResponded October 8, 2018

Dear Vikasshetty,

Warmest Greetings from The Bene Hotel
Thank you for taking your time to share a review of your recent stay with us. It is a delight knowing that you would love to spend all the nights in our hotel and thoroughly enjoyed the whole stay. Meanwhile, we truly appreciate all the constructive feedback for our improvement in the future.
Thank you, we do hope to welcome you again soon.

Best regards
Putu Riana
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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