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“Couldn't have asked for a better place to spend my first time in Bali!!!”

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Kuta Lagoon Resort & Pool Villa
Ranked #51 of 251 Hotels in Kuta
Rockingham, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Couldn't have asked for a better place to spend my first time in Bali!!!”
Reviewed 5 March 2012

My friend and I had a 4 night girls trip to Bali planned, excited and nervous we didn't know what to expect, especially arriving near midnight!

Staff were friendly and extremely helpful. We always got a huge smile and beautiful greeting whenever we entered or exited the lobby.

Breakfast was plentiful every morning to start your day, with a wide variety to choose from... including vegemite!!! Yes I'm Aussie hehe.

We had a pool access room which opened straight onto the pool, swim up bar was meters from our room!

Our room was very clean and staff were trustworthy with our belongings, however we still used our in room safe for passports etc...

I can't rave any more about this hotel, I can't wait to return in future.

Thank-you kuta lagoon for making our trip memorable!!!

  • Stayed June 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank babefromdownunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (237)
Date | Rating
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English first
Adelaide, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 February 2012

My family and I went to Bali for a getaway/holiday and we stayed at the Kuta Lagoon. The place was charming and well-decorated. Our rooms, however, wasn't available and we got upgraded to the Private Pool Villa Rooms and the Pool Access Rooms.

The private pool villa rooms were very spacious and were very nicely decorated, and they come with various facilities such as a private pool with shower, a seperate shower and toilet inside the room, as well as an outdoor bathtub.

The pool access rooms were much smaller but the plus of these rooms are that they are directly connected to the swimming pool. The bathrooms were quite small and one would find it a little difficult to place clothes and toiletries as there isn't enough space.

There are mosquitoes around the resort as well as in the rooms, so one must make sure to have some mosquito repellants at hand.

The food and drinks at the Kuta Lagoon Resort were so-so and could be improved.

The staff there were very friendly and helpful, and one can find much information about travelling around Bali through the concierge staff. The resort also offers free shuttle bus services to various parts of Kuta Town.

The best part of the resort was probably the location as it is located right in the heart of Kuta Town. At night, one can just walk out of the resort to Jalan Legian, where the nightlife scene of Bali is mainly at. There are an abundant of clubs/pubs, restaurants, convenient stores, as well as various stores selling clothes and souvenirs along Jalan Legian. Legian Beach is also near the resort, about a 10-minute walk away.

Overall, the Kuta Lagoon Resort and Pool Villas is a charming place to stay in. The rooms are very reasonably-priced if not considered cheap, and I would consider it to be value-for-money.

  • Stayed February 2012, travelled with family
    • Value
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Helpful?
4 Thank Valerie LaySim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 February 2012

My husband, 2x teenage daughters and I stayed at the Kuta Lagoon Resort for 7x nights in December 2011. We had booked 1x pool access room and 1x pool view room, but on our arrival were told the pool access room wasn't available, which surprised me as we'd made the booking some 7 months prior. The upside of this however is that we got upgraded to a private pool villa room for our stay.

The rooms were clean and simply decorated. The pool view room was pretty basic, but is fine if you're spending the bulk of your holiday time out exploring. Our pool villa was lovely - king sized bed, outdoor bath, dressing room and a sunroom with daybed and small table. The water in our villa pool was lovely and refreshing! The 4x of us ended up spending our downtime between sightseeing, shopping and eating hanging out at the pool villa.

Buffet breakfasts are served in the restaurant and are okay with the usual fare served (eggs, toast, cereals, fruit, pastries). Staff were very friendly and helpful.

Other reviewers have commented on the slippery tiles, and I have to agree with them - take care when walking around. We also noticed some construction going on whilst we were there, but to me it wasn't a major deal. We also noticed quite a few mosquitoes during our stay there, so be sure that you keep applying the repellent (although this is a good thing to do whilst you're travelling anywhere in Indonesia).

The hotel is situated just off Legian St and about a 5x minute walk from Melasti St - good central location with loads of shops and restaurants nearby.

  • Stayed December 2011, travelled with family
    • Value
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Helpful?
3 Thank Cazza71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 31 January 2012

The hotel is sufficiently good in all respects. Personnel is kind and attentive, food is plenty and of decent quality. The rooms are clean and so is the so called lagoon, which you can reach from your rooms in the ground floor (nice thing). However, the structure is rather large and somewhat anonymous. It definitely lacks charm. Perhaps better for families 8since it is not expensive) rather than for romatic getaways or honeymooners. Important: the hotel is not on the beach, you need to walk to reach it (not far)

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank vincent D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 January 2012

we stayed here for 9 days and fell in love with the pool villa immediately. small but perfect for our needs, the villa was immaculate and beautifully presented. Nice large bed, shower and high ceilings made it feel like a little piece of heaven in the heart of Kuta.
About a half and hours walk from Poppies lane II and the heart of Kuta, its easy to avoid the taxi's and just enjoy the offerings of Legian street. plenty of variety and places to eat, we rarely went as far as poppies to get what we needed.
The staff were always friendly, and willing to assist.
The three main downsides i found were;** the regular phonecalls from housekeeping asking if they could clean the room.. if the outside gate is locked, take that as a no!;
**The breakfast was varied but after 3 days, we were over the cold eggs, the toaster not working and the horrible coffee that was half mud. We are use to bali coffee, but it was beyond saving, and:
**the construction going on around the hotel and directly behind the villa made it not only hard to enjoy a sleep in, but also meant we didn't have the privacy we wanted, as the workers overlooked the pool and rear courtyard... often dropping their rubbish into it.
If you are looking for a close and easy stay in Kuta without the noise of the main hub.. this is perfect. It's 3 star so don't expect many frills, but the location, grounds and friendly staff are great.

Room Tip: ask for the lagoon pool suite or a villa closest to the reception hall... you will avoid workmen loo...
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank davenren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 January 2012

The pool is the high point of this resort but step out of the pool and and the hotel is looking a little tired. Step out of the resort and you're in a traffic jam! This is the most crowded and polluted part of Bali and Kuta Beech is by far the dirtiest in the area.
There are plenty of high end resorts in Bali offering similar service at a similar price at much better locations. And equally cheaper cleaner budget accommodation is also available. The bar and restaurant aren't exactly cheap and charging house guests US$12 per day for Internet is not acceptable.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AJaySarika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
318 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 325 helpful votes
Reviewed 24 January 2012

We stayed here for one week, we had 2 pool access rooms (107 & 108). Although we had an ‘ok’ stay I would not return here. This is by no means a ‘resort’. For a hotel advertised in glossy holiday brochures it should be better maintained to offer what is advertised. The hotel is tucked down a driveway just of JL Legian, and a few minutes walk from JL Melasti. Staff were friendly and helpful and overall the rooms and public areas were clean. Maintenance is well and truly due with peeling flaking paint and a very dated spa with water damaged walls and absolutely no ambience. We booked a package here which advertised an aromatherapy massage but there was no aromatherapy. Although the package was ok it was not what you expect from a hotel spa.
My greatest concern about this hotel is the extremely slippery and dangerous tiles. There is no cover from the lobby to the rooms and restaurant and the tiles were constantly wet as we had a lot of rain. One guest fell, broke his arm and needed to fly home immediately for surgery. One of my children slipped and hurt her back, basically all guests were the same, shuffling around on the wet tiles trying to avoid a bad fall.
The breakfast is served upstairs and this would prevent anyone with a disability from getting up there to eat. Breakfast was a small buffet choice, but most food was luke warm and not the best. Having food sit around and not stored at the correct temperature is not safe. Service was hit and miss as well. We ate at the restaurant and found it basic, no nice ambience and nothing to write home about.
Internet connection is supposed to be free for 24 hours IF you purchase from the restaurant. This is not a problem however what they don’t tell you is that the password changes every morning so IF you get connection at say dinner your password does not work the next morning so you need to explain you have not had your 24 hours.
The pool access rooms are OK and the better choice of rooms however the patio is small, sparsely furnished, no sun lounge and once again with flaking paint, and the steps leading into the pool needing a good scrub it was not overly appealing. Our rooms faced a large wall which was not very nice, the pool itself is one long and very narrow shape and there is a small pool bar. Not many people use the pool or pool bar and there are very few sun loungers for guests. The gardens are small, everything is basically tiled and concrete but what small green areas they have are not maintained and need work. Overall there is not much of a relaxed holiday atmosphere at this hotel.
The mosquitoes were horrendous, despite them fogging twice, you needed to apply repellant just to sit on your patio or eat in the restaurant and each night we needed to spray the rooms when we went for dinner.
The room itself was nicely tiled but there was no shower curtain and the entire bathroom got wet each time anyone showered. We had to ask about the hot water as it was mostly ‘warm’, they said they had fixed the problem but after 2 nights of a suitable temperature it was back to warm again.
The villas have a very very small pool and I can’t see the value in paying extra for one of these. There are much nicer places to stay.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Snookystraveltips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kuta Lagoon Resort & Pool Villa

Property: Kuta Lagoon Resort & Pool Villa
Address: Jalan Raya Legian No. 363, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#12 Top resorts Hotel in Kuta
#19 Romantic Hotel in Kuta
#27 Family Hotel in Kuta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kuta Lagoon Resort & Pool Villa 3*
Number of rooms: 64
Official Description (provided by the hotel):
Allow us Kuta Lagoon Resort and Pool Villas to introduce true Balinese Hospitality by being your host and make your visit be a memory for life. The Journey starts at the mysterious narrow entrance that leads you further back, away from the roaming and bustling streets to a small 'Oasis of Tropical Tranquility and Romance' where you are welcomed to relax and enjoy the peaceful surroundings. Let God's chauffeurs and let us take care of your comfort. Kuta Lagoon Resort & Pool Villas is the only one lovely lagoon boutique, which is located strategically in the heart of Legian Kuta. If you are looking for something different in the crowded of Legian Kuta with quality, charm and focus on traditional personalized service, Kuta Lagoon Resort and Pool Villas could be just the place for you. ... more   less 
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Also Known As:
Kuta Lagoon Resort And Pool Villa
Kuta Lagoon Resort & Pool Villa Hotel Kuta
Kuta Lagoon Hotel Pool
Kuta Lagoon Resort & Pool Villa Bali

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