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Kuta Lagoon Resort & Pool Villa
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Reviews (749)
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Reviewed March 9, 2012

Stayed 14 nights in a private pool villa. I have stayed at this hotel many times before and will always keep coming back!! From the moment you arrive you are greeted by friendly staff that make you feel very welcomed. The staff are all so helpful and always willing to help, no matter what. The hotel even organised Gluten Free bread for my mum, which was amazing and better then the gluten free bread back here in Perth. The location of the hotel is excellent as you are close to the markets and some amazing restaurants. The villa rooms are very spacious and comfortable ecspecially the king size bed!! Breakfast was always great and the room service food was also delicious, we loved the cheesburgers and the club sandwiches!! This hotel is fantastic and I really can't wait to stay here again!! A very big thank-you to The General Manager Ketut and his wonderful staff for always making our stay at The Kuta Lagoon Resort a wonderful and memorable time in Bali!!

  • Stayed: February 2012, travelled with family
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7  Thank Lanes83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 5, 2012

My friend and I had a 4 night girls trip to Bali planned, excited and nervous we didn't know what to expect, especially arriving near midnight!

Staff were friendly and extremely helpful. We always got a huge smile and beautiful greeting whenever we entered or exited the lobby.

Breakfast was plentiful every morning to start your day, with a wide variety to choose from... including vegemite!!! Yes I'm Aussie hehe.

We had a pool access room which opened straight onto the pool, swim up bar was meters from our room!

Our room was very clean and staff were trustworthy with our belongings, however we still used our in room safe for passports etc...

I can't rave any more about this hotel, I can't wait to return in future.

Thank-you kuta lagoon for making our trip memorable!!!

  • Stayed: June 2011
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4  Thank babefromdownunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 9, 2012

My family and I went to Bali for a getaway/holiday and we stayed at the Kuta Lagoon. The place was charming and well-decorated. Our rooms, however, wasn't available and we got upgraded to the Private Pool Villa Rooms and the Pool Access Rooms.

The private pool villa rooms were very spacious and were very nicely decorated, and they come with various facilities such as a private pool with shower, a seperate shower and toilet inside the room, as well as an outdoor bathtub.

The pool access rooms were much smaller but the plus of these rooms are that they are directly connected to the swimming pool. The bathrooms were quite small and one would find it a little difficult to place clothes and toiletries as there isn't enough space.

There are mosquitoes around the resort as well as in the rooms, so one must make sure to have some mosquito repellants at hand.

The food and drinks at the Kuta Lagoon Resort were so-so and could be improved.

The staff there were very friendly and helpful, and one can find much information about travelling around Bali through the concierge staff. The resort also offers free shuttle bus services to various parts of Kuta Town.

The best part of the resort was probably the location as it is located right in the heart of Kuta Town. At night, one can just walk out of the resort to Jalan Legian, where the nightlife scene of Bali is mainly at. There are an abundant of clubs/pubs, restaurants, convenient stores, as well as various stores selling clothes and souvenirs along Jalan Legian. Legian Beach is also near the resort, about a 10-minute walk away.

Overall, the Kuta Lagoon Resort and Pool Villas is a charming place to stay in. The rooms are very reasonably-priced if not considered cheap, and I would consider it to be value-for-money.

  • Stayed: February 2012, travelled with family
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4  Thank Valerie LaySim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 3, 2012

My husband, 2x teenage daughters and I stayed at the Kuta Lagoon Resort for 7x nights in December 2011. We had booked 1x pool access room and 1x pool view room, but on our arrival were told the pool access room wasn't available, which surprised me as we'd made the booking some 7 months prior. The upside of this however is that we got upgraded to a private pool villa room for our stay.

The rooms were clean and simply decorated. The pool view room was pretty basic, but is fine if you're spending the bulk of your holiday time out exploring. Our pool villa was lovely - king sized bed, outdoor bath, dressing room and a sunroom with daybed and small table. The water in our villa pool was lovely and refreshing! The 4x of us ended up spending our downtime between sightseeing, shopping and eating hanging out at the pool villa.

Buffet breakfasts are served in the restaurant and are okay with the usual fare served (eggs, toast, cereals, fruit, pastries). Staff were very friendly and helpful.

Other reviewers have commented on the slippery tiles, and I have to agree with them - take care when walking around. We also noticed some construction going on whilst we were there, but to me it wasn't a major deal. We also noticed quite a few mosquitoes during our stay there, so be sure that you keep applying the repellent (although this is a good thing to do whilst you're travelling anywhere in Indonesia).

The hotel is situated just off Legian St and about a 5x minute walk from Melasti St - good central location with loads of shops and restaurants nearby.

  • Stayed: December 2011, travelled with family
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3  Thank Cazza71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 31, 2012

The hotel is sufficiently good in all respects. Personnel is kind and attentive, food is plenty and of decent quality. The rooms are clean and so is the so called lagoon, which you can reach from your rooms in the ground floor (nice thing). However, the structure is rather large and somewhat anonymous. It definitely lacks charm. Perhaps better for families 8since it is not expensive) rather than for romatic getaways or honeymooners. Important: the hotel is not on the beach, you need to walk to reach it (not far)

  • Stayed: April 2011, travelled as a couple
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Thank vincent D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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