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Reviewed July 20, 2018 via mobile

The staff are simply amazing - they get to know you really fast. They care, I had a cough and was offered a doctor and when I said no thanks some tea. They helped my dad who was not very mobile. They dress beautifully and are happy to talk or interact.

Breakfast was delicious and felt seamless and relaxed. So much choice but not in an overwhelming way. The coffee was really tasty.

We had room service at lunch and it always arrived super hot and so tasty I never wanted to leave the villa. Service was brilliant.

At 18:30 each evening there is a fire dance. It’s simply stunning and the perfect start to any evening.

Diner was perfect - not too big and not too small. The flavours are delicious and the meat or fish are simply the best of cuts or pieces.

The lagoon is huge and a joy and felt like a daily treat. So clear and felt good on your skin.

Our villa felt like home very quickly and the gamelan musicians were so good with our son. He learnt how to play very fast.

The beach is beautiful I’m just sad at the rubbish in the sea. Not the St Regis’s fault at all but sad nonetheless.

The spa was a real treat and when you ask for a strong massage you get one.

We organised 2 trips and both were well organised and the cars really comfortable.

I’d go back in a heartbeat. Bali is fantastic and the St Regis was out of this world.

Granted there are building works at the moment in and around the resort but we were blessed to be unaffected.

Feel so lucky to have visited the St Regis. Can’t wait to return...

Stayed: July 2018, travelled with family
1  Thank mammayogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliStRegis, Hotel Manager at The St. Regis Bali Resort, responded to this reviewResponded July 22, 2018

Dear Mammayogi,

Greetings from The St. Regis Bali Resort.

Allow us to thank you for chosen The St. Regis Bali Resort as preference stay and it was delighted that we were able to host you at our Paradise Island, Bali!

We are happy that you spent your unforgettable moment during your family vacation and I genuinely appreciate that you were impressed with The Villa, Cuisines, Spa, The Lagoon, Tours arrangement and our St. Regis signature service. We hope we have been able to give you some enduring memories of your time in Bali. It is our commitment to delight our valued guest and I am proud that my dedicated team has successfully delivered the experience beyond expectation. It is such a pleasure for us to understand every details of our guest’s needs in order to reach the high standard we set ourselves.

Furthermore, thank you very much for your comment in regards to the rubbish in the sea. We do have a dedicated team to maintain the cleanliness of the beach during the day and will certainly see how we can improve further.

On behalf our team, certainly we wish the experience will bring you back to our resort for more another fantastic experiences.

Sincerely,

Nico Braunwalder
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 20, 2018 via mobile

From the second we arrived to the second we left this was paradise. Staff are so helpful and friendly, even remembering your name every time you walk past them, it seems there is no shortcuts for making your stay perfect. Cold towells and water topped up all day at the beach, fresh fruit, cakes and even sunglasses polishing.
Iron your clothes ready for your dinner whether it's at this hotel or not.
The restaurants served fantastic meals. They made us feel safe and comfortable throughout. This hotel is above 5 star.
Thank you!

Stayed: July 2018, travelled as a couple
1  Thank Robert4931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliStRegis, Hotel Manager at The St. Regis Bali Resort, responded to this reviewResponded July 22, 2018

Dear Robert4931,

Greetings from The St. Regis Bali Resort.

It is our privilege to know that you had an excellent experience with us recently in particular during a special occasion - a honeymoon getaway. We appreciate your insight in reference with the quality of food, public area, as well as the St. Regis signature services we are offering.

No word could describe, how proud I am of my team who have made your recent experience an extra special one until you left the vacation with full of positive impressions. We strive every day to ensure our valued guests pampered with our highly maintained products and services.

On behalf of the entire team, I very much look forward to your return for a more luxurious stay.

Sincerely,

Nico Braunwalder
Hotel Manager

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Reviewed July 19, 2018

The hotel is very nice and well care but what it makes this place extraordinary is the service, everybody get out of their way to please us, the Boneka has one of the most friendly servers I have ever had. The food is delicious and the drinks as well.
We had a visit from the doctor office because something I ate (not at the hotel) and also we were very pleased with them.
We will be back whenever we go back to Bali.

  • Stayed: July 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Marysol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliStRegis, Hotel Manager at The St. Regis Bali Resort, responded to this reviewResponded July 22, 2018

Dear Marysol R,

Greetings from The St. Regis Bali Resort.

Thank you so much for sharing such a remarkable feedback through Trip Advisor for your recent visit to The St. Regis Bali Resort. We are proud our team especially Boneka have successfully delivered the true St. Regis experience that is beyond your expectation. Certainly, we will share your praise words to them and I believe that they will feel very appreciated.

Together with the team, we are looking forward to welcome you back to the resort for more uncompromising experiences.

Sincerely,

Nico Braunwalder
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 17, 2018 via mobile

Incredible resort with amazing staff. My wife and I stayed for 3 nights celebrating a wedding anniversary and birthday. The attention to detail, quality of the food and resort facilities was only surpassed by the the wonderful staff. Ani from front desk handled a small issue we had a check-in professionally and followed up to ensure everything was ok. Special thanks to Agus & Yoga in Boneka. They made sure each day started perfectly! The housekeeping team prepared the room with a wonderful array of flowers and balloons. Thank you Suparmit & Agus.

St Regis Bali management should be very proud of their team.

Stayed: July 2018, travelled as a couple
2  Thank FlyboyG6000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliStRegis, Hotel Manager at The St. Regis Bali Resort, responded to this reviewResponded July 20, 2018

Dear FlyboyG6000,

Happy Wedding Anniversary! Thank you for spending this very special occasion with us.

We are thrilled to learn that you were impressed with the resort facilities, the cuisine and most importantly the St. Regis signature services we offer.

Your positive feedback will be shared with the entire team especially our Front Desk team Ani, our Boneka Team Agus & Yoga, our Housekeeping team Suparmit & Agus to motivate them to continuously deliver our signature St. Regis signature service from the heart.

Together with the team, we are looking forward to welcome you back in the hopefully not too distant future.

Sincerely,

Nico Braunwalder
Hotel Manager

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Reviewed July 16, 2018

In July 2018, I spent some time in the St. Regis Bali Resort together with my girlfriend and I must say it was an unbelievably breathtaking experience. Everything from the check-in, to the private butler service, the amazing spa, the incredibly large pool area, the private villa with the personal swimming pool, as well as the food and drinks were just outstanding. Nevertheless, the cherry on top were the interactions with staff, who were not only absolutely courteous and friendly but also gave our stay a very personal touch. On that line we especially enjoyed having gotten to know the super charming Chef Butler Carlos and Hotel Manager Nico!

Many thanks again to everyone who made our stay unforgettable! We are looking forward to return soon.

  • Stayed: July 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaliStRegis, Hotel Manager at The St. Regis Bali Resort, responded to this reviewResponded July 20, 2018

Dear Mark F,

It is an honor to read such a wonderful review and the positive points you mentioned upon the resort’s atmosphere, Spa, Villa & Pool, Cuisines and the St. Regis signature services we offer.

I will surely share your stunning review to the entire team as we take pride in our mission to always deliver exceptional services to each of our guest.

We are all looking forward to welcoming you back soon again for another memorable stay.

Sincerely,

Nico Braunwalder
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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