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“Comfortable stay, some minor hiccups” 4 of 5 bubbles
Review of Swiss-Belhotel Segara Resort & Spa

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Swiss-Belhotel Segara Resort & Spa
Ranked #29 of 53 Hotels in Nusa Dua
Shrewsbury, United Kingdom
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Comfortable stay, some minor hiccups”
4 of 5 bubbles Reviewed 27 November 2011

Our stay was for 4 nights beginning of October.
As per previous comments it is not in the centre of Nusa Dua but only about a 5 – 10 minute drive to the BALI COLLECTION area (shops and restaurants). We arranged to be picked up from the airport and was impressed with the cleanliness and comfort of the vehicle and warm and efficient greeting we received.
However a few hiccups upon arrival (approx 9pm), after a long journey we were looking forward to light bite and glass of wine, unfortunately neither were available apart from bintang, tea and tiramisu! I approached the GM to ask about why the hotel did not have an Alcohol License, despite the website indicating so.... I was informed that they are waiting on the license which was being held up by bureaucracy, so if you want to indulge in a bottle of wine over dinner or enjoy a cocktail poolside then to avoid disappointment I would recommend you pre-checking the alcohol licence has been granted prior to booking. The hotel was still being worked on whilst we were there, but did not cause us any inconvenience.
Rooms were clean, well appointed, large and reflective of website pics, with efficient air conditioning. My only criticism is the absence of a dressing Mirror in the Room. There are tea and coffee facilities and a bar fridge.
I can also recommend the treatments and service in the Beauty SPA.
No complaints with the service we received from the staff, they were all polite, efficient, with a real desire to serve you in the best possible way and nothing was too much trouble.
All the common areas of the Hotel and the Pool areas are tastefully and beautifully done. The Hotel was very quiet and this could be due in part to the Alcohol License issue , it certainly prevented us from inviting our friends to the hotel.
The breakfast we found to be satisfying and no problems with the variety, in fact if you ask for anything western they will accommodate. We dined in the restaurant one evening, but to be honest, whilst the service was excellent the food we found to be just ok, nothing to shout about. I did however, enjoy a great club sandwich one lunch time poolside.
Overall we were satisfied with the hotel and we feel it has great potential once fully completed, operating with a full alcohol license and the little touches like mirrors in the room are addressed.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank DebRags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SBSG, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this review, 29 November 2011
We thank you for choosing Swiss-Belhotel Segara for your stay in Bali, and for your constructive feedback..
Wines and beers are now readily available in the t-lounge, Cafe Laguna and Poolside; Beers and Soft drinks are also available at the resort Shop.
The Room mirror situation has now been addressed, and a full length mirror has been added to ALL rooms, and a separate dressing Table and mirror has been added to the Loft rooms.

We look forward to welcoming back to Swiss-Belhotel Segara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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490 reviews from our community

Traveller rating
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    28
    23
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Jakarta, Indonesia
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 3 November 2011

Had a chance to stay here while attending a conference related to my business. The place is clean, the pool is large enough to swim and there is one large luxury van available to take you to Nusa Dua area for a free 1-way trip. The minus things are that the breakfast menu aren't that varied enough and the location is a bit further from the main Nusa Dua area.

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank iniferry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tasmania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 October 2011

Stayed for 6 nights and really enjoyed it. The hotel is brand new, and very very quiet. The pools are perfect for relaxing, the breakfast is great value and the staff very nice. It really is probably the best value in nusa dua

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank olli1884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swiss-Belhotel Segara Resort & Spa

Property: Swiss-Belhotel Segara Resort & Spa
Address: Jalan Pura Segara | Sawangan, Nusa Dua 80361, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Swimming Pool
Hotel Style:
#24 Spa Hotel in Nusa Dua
#28 Luxury Hotel in Nusa Dua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss-Belhotel Segara Resort & Spa 4*
Number of rooms: 153
Official Description (provided by the hotel):
Swiss-Belhotel Segara is located in Bali’s premier tourism destination, the world-class Nusa Dua Tourism Resort. For an unforgettable holiday experience on Bali, the “Isle of the Gods,” 4-star rated Swiss-Belhotel Segara offers an amazingly affordable level of luxury combined with true Balinese hospitality. It is only 16 km from Ngurah Rai International Airport and 2 km from the white sands of Geger Beach. Set in a tropical resort where the emphasis is on relaxation, Swiss-Belhotel Segara is surrounded by beautifully landscaped gardens. There are also two very attractive lagoon pools and large sunbathing areas. The hotel offers a choice from 54 Superior rooms, 20 Deluxe Rooms, 18 Premiere Rooms, 36 Duplex Lofts, 18 Laguna Rooms and 7 Suites. ... more   less 
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Also Known As:
Swiss-Belhotel Segara Resort And Spa
Swiss-Belhotel Segara Hotel Nusa Dua
Swiss-Belhotel Segara Resort & Spa Bali/Nusa Dua

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