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All reviewspresidential suitesuite overlooking the oceanliving roomswimming poolnusa dua areahuge bathroomritz carltonluxury resortprivate beachgreat resortlow tidebeach barother hotelsspaprivacybalikuta
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Reviewed August 29, 2015 via mobile

From the moment we arrived we were blown away by the beauty and tranquility of this wonderful property.

We stayed in one of their beautiful villas, unfortunately only for one night, because that just was not long enough to really get to know the place..
This property is very well suited for honeymooners or people generally just wanting some peace and privacy.
The only sounds are the rolling waves crashing into the shore, and the birds singing, and the gentle sounds of water running in the water features...just perfect.
Our rooms in the villa were all very large and beautifully decorated and appointed. Everything you could possibly need was supplied.
There is not one thing I could complain about, it was PERFECT!!!
We had a lovely dinner in our villa and the food was exceptional.
After a good nights sleep we had a substantial breakfast in the restaurant. The buffet breakfast was excellent as well.

I would recommend Ulu Segara for a wedding venue, it's a beautiful hotel with amazing views and scenery.
I am sorry we had to leave after our short visit, but we hope to return in the future.
Thank you to all the wonderful staff at Ulu Segara who made our stay so very special.

Stayed: August 2015, travelled as a couple
1  Thank Sonja696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulusegara V, Director of Sales at Ulu Segara Luxury Suites & Villas, responded to this reviewResponded September 20, 2015

Greeting from Ulu Segara Luxury Suites & Villas

On behalf of the Management and staff I would like to thank you for choosing to stay with us. All of the staff hopes you have enjoyed your stay at the Ulu Segara as we endeavor to make it special for you.

Hopefully you could visit us again for a longer period of stay as do wish to provide you with a more wonderful experience.

Looking forward to your return to Bali

Regards,
Bakti Yasa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 27, 2015 via mobile

We decided to give Nusa Dua a try this year for our annual Bali trip. You Segaras pictures looked beautiful and their prices were competetive so we booked for the week.
On arrival when you walk into the lobby the view was something dreams are made of, it was unbelievable. The staff are absolutely lovely, very warm and welcoming. We were shuttled down to our room which was in the hotel part of the complex, it too did not disappoint as the room was lovely and the view amazing.
After having stayed in Kuta, Legian & Seminyak in previous years we found this hotel way too isolated especially when travelling with our 3 month old daughter.
I would stay in this hotel again but only for a night or two to unwind and relax.
Beautiful complex but just not for us.

Stayed: August 2015, travelled with friends
Thank Brandee-Lee F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulusegara V, Director of Sales at Ulu Segara Luxury Suites & Villas, responded to this reviewResponded September 20, 2015

Dear Brandee-Lee F,

Warm greeting from Ulu Segara Luxury Suites & Villas..
Thank you for your positive review.

Should you wish to come again, please feel free to contact our Sales & Marketing Department.

Best regards
Bakti Yasa
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 14, 2015

We booked a suite for my daughters birthday. The 3 day getaway was wonderful. The staff very friendly and the suite was amazing. It was huge! The only negative was the bathroom has a large window facing into the living area and the blind would not close properly so was difficult for privacy in the bathroom. The breakfast was ok but nothing exciting. All food was expensive and basic. So unfortunately we ate out most of the time. The location is a dream with a private beach. Only negative would be the complex has not been completed on walk down to the beach so looks a bit untidy. Shame to that maintenance staff donor take a large garbage bag down to the beach and clean the rubbish down there daily. But all in all would definitely go back for the relaxing stay!

  • Stayed: August 2015, travelled with family
    • Value
    • Rooms
    • Service
Thank Diswank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulusegara V, Director of Sales at Ulu Segara Luxury Suites & Villas, responded to this reviewResponded July 23, 2016

Dear Diswank,

Firstly, we would like to thank you for writing a really meaningful review.
We are very happy that you enjoyed your stay here.
Also, we are very grateful that you gave us good advice regarding some issues such as beach cleanliness, bathroom curtain and varieties of food.
We will surely take your advice and do our best to improve our performance and service.

We are looking forward to welcoming you here again sometime

Regards,
Bakti Yasa
DOS

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Reviewed August 13, 2015

Ulu Segara is a fantastic 5 star destination. The rooms are magnificent, marble everywhere. The view is exillerating across the Indian Ocean. This is a very secluded destination so take supplies. All staff are very friendly and accommodating. My only criticism is the food. Seems to be room service menu in the dining room, Some nice, some not so. Perhaps a cooking class is in order. Still, I would visit again.

Stayed: August 2015
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulusegara V, Director of Sales at Ulu Segara Luxury Suites & Villas, responded to this reviewResponded September 20, 2015

Dear Peter F,

Thank you for staying at Ulu Segara Luxury Suites & Villas recently and thank you for your review.
But I apologize that some foods did not meet your expectations.
Regarding that matter, we will advise our Chef and we promise to fix it and to improve our service further.

For your information, we have started a cooking class at our hotel.
We do hope that once you come back to Ulu Segara you could join us at our cooking class.

Looking forward to welcoming you again at Ulu Segara...

Regards,
Bakti Yasa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 11, 2015 via mobile

We had such an amazing holiday here - we stayed in a suite overlooking the ocean and it was beautiful. So relaxing!
Staff are so friendly and helpful.
Only two little issues - one was with the lady at reception when we were checking in. My husband is Indonesian and she made the assumption that he was my driver and talked down to him and was quite racist, only to have me tell her in Indonesian who he was and she got a fright and was scared then.
Also, I think it would be a good idea to have the staff clean up the beach every day. It's riddled with rubbish.
All of the other hotels all have very clean beaches and it's so much nicer to see that.
Apart from that, would definitely stay here again!

Stayed: August 2015, travelled with family
Thank Lauren_CSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulusegara V, Director of Sales at Ulu Segara Luxury Suites & Villas, responded to this reviewResponded November 30, 2015

Dear Lauren_CSA,

Thank you for kind comments and compliments that you have shared on TripAdvisor.

In regards to your stay, I would like to apologize to you for some of the unpleasant events that you experienced here.
We will certainly review the mentioned issue and we will remind our team members to not make the same mistake again.
We will also take your notes regarding the beach access and we will bring it up to the management for a follow up.

Once again thank you for sharing your experience and we look forward to welcoming you soon again.

Best regards,
Bakti Yasa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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