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“very disappointing”

Laguna Garden Restaurant Bali Collection
Ranked #86 of 260 Restaurants in Nusa Dua
Certificate of Excellence
Price range: US$1 - US$35
Description: A Cozy Restaurant with our special Grilled Seafood Basket, enjoy your Meal with your family, we have a beautiful out door tables and indoor with air conditioner tables.
Restaurant details
Description: A Cozy Restaurant with our special Grilled Seafood Basket, enjoy your Meal with your family, we have a beautiful out door tables and indoor with air conditioner tables.
Reviewed April 4, 2018

We waited 1 hr and half for meals, and the restaurant wasn't even full. There didn't to be a system for anything, staff seemed very flustered and disorganized. Manager seemed more interested in having shots of alcohol with customers.

When the food did arrive it was very underwhelming, 1 out of 10.

No apologies as well, the attitude seemed to be very unlike the baliness culture we had seen so far.

Save yourself the trouble, eat esle where.

Date of visit: April 2018
    • Value
    • Service
    • Food
1  Thank jasmine y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laguna g, Manajer at Laguna Garden Restaurant Bali Collection, responded to this reviewResponded April 5, 2018

Dear Value Guest,

First of all we would like to Thank you for your review so we can improve our food and service, we would like to apologize for the inconvenience experience.

Best Regards,
Laguna Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (86)
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17 - 21 of 86 reviews

Reviewed March 31, 2018 via mobile

This place is fantastic. Try the satay it is delicious. What a surprise we had dining here. Cold towels when you arrive tried many dishes. They all are good. Thankyou

Date of visit: April 2018
Thank margcarrangis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laguna g, Manajer at Laguna Garden Restaurant Bali Collection, responded to this reviewResponded April 1, 2018

Greeting From Laguna Garden Restaurant

Thank you for your positive review, we really appreciate it.
We hope to serve you again and please tell your friends and family to visit us.

For more information, contact us by e-mail at : lagunagardenrestaurant@gmail.com
Facebook : Laguna garden Restaurant
Instagram : lagunagardenrestaurant

Regards,

Laguna Garden Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 18, 2018 via mobile

Nice place with and fres food ,also the servis is very friendly, and included tax and service charge..

Date of visit: March 2018
Thank putratris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laguna g, Manajer at Laguna Garden Restaurant Bali Collection, responded to this reviewResponded March 25, 2018

Greeting From Laguna Garden Restaurant

Thank you for your positive review, we really appreciate it.
We hope to serve you again and please tell your friends and family to visit us.

For more information, contact us by e-mail at : lagunagardenrestaurant@gmail.com
Facebook : Laguna garden Restaurant
Instagram : lagunagardenrestaurant

Regards,

Laguna Garden Restaurant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 16, 2018 via mobile

Poor service, appalling attitudes of both waitress & manager. Food cold and tasteless, very disappointing.

Date of visit: March 2018
Thank Karennicolaci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laguna g, Manajer at Laguna Garden Restaurant Bali Collection, responded to this reviewResponded April 5, 2018

Dear Value Guest,

First of all we would like to Thank you for your review so we can improve our food and service, we would like to apologize for the inconvenience experience.

Best Regards,
Laguna Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 12, 2018 via mobile

I attended with a friend for dinner on a Sunday night. Initial impressions were good, seated quickly, drinks arrived promptly, after taking some time to get some attention

After that, the request for a straw went ignored and the food took 40mins to be served.

I had the squid sate, which was pretty good. A share of vegetarian spring rolls was tasteless and my companion who ordered the broccoli & mushroom dish received exactly that, with rice, swimming in water. It looked disgusting and unsurprisingly she didn't finish it.

I mentioned the issues when I payed and the staff apologised for the long wait and ignored any other comments.

Date of visit: February 2018
Thank 326charlesj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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