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Reviewed July 21, 2018

The service is partly not friendly and not helpful. We needed help in one case or another and unfortunately we were on our own. Also, the place was relatively far away from the center. However, we were the apologetic.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MarkusW2173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hery P, Manager at POP! Hotel Hardys Singaraja Square, responded to this reviewResponded July 23, 2018

Dear Our Valued Guest Markus W

Sunny Greeting from North Bali

Thank you for choosing to stay at POP! Hotel Hardys Singaraja Square and for taking the time to provide us with your feedback.

We are very sorry for your inconvenience during your stay especially our Hotel Services

Once again, we very sorry for your inconvenience during your stay in POP Hotel Hardys Singaraha Square.
We hope to be able to welcome you back to POP! Hotel Hardys Singaraja Square in the near future.

Kadek Hery Payudi
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 13, 2018 via mobile

I wasn't expecting a lot from this hotel...but I wasn't expecting it to be as bad as it was. The room was very smelly, the ladder on the pool was loose I thought it was going to break and they double booked us in the spa and while trying to sort it out the girl started yelling at me and I had to ask her to please stop yelling, in the end I had to have my massage on the lounge in the waiting area.....I did it because I have terrible pain and need the massage to help me.
Sorry but I won't be returning

Stayed: June 2018, travelled with family
Thank CherylBrowning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hery P, Manager at POP! Hotel Hardys Singaraja Square, responded to this reviewResponded July 13, 2018

Dear Cheryl Browning

Sunny Greeting from North Bali

Thank you for choosing to stay at POP! Hotel Hardys Singaraja Square and for taking the time to provide us with your feedback.

We are very sorry for your inconvenience during your stay especially our Hotel Facilities & Service

We will improve our monitoring when cleaning our room to provide consistency of room and I believe it was miss communication so it double booked.

Once again, we very sorry for your inconvenience during your stay in POP Hotel Hardys Singaraha Square.
We hope to be able to welcome you back to POP! Hotel Hardys Singaraja Square in the near future.

Kadek Hery Payudi
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 7, 2018 via mobile

Love pop! Singaraja ..view from pool very beautiful !! Pay for room book through booking.com but do not like the breakfast taste taste could be better but they provide a tradisional menu they call it "jaja BALI" ot was delicious yummiiiy and cost me only 10k

Will definitly come back..really happy with the service privided by whole team specially from security.

Will see u soon

Stayed: July 2018, travelled with family
Thank Mey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hery P, Manager at POP! Hotel Hardys Singaraja Square, responded to this reviewResponded July 13, 2018

Dear Our guest Mey C

Sunny Greeting from North Bali

Thank you for choosing to stay at POP! Hotel Hardys Singaraja Square and for taking the time to provide us with your feedback.

We will do the best for delivering great service to our guest, We will try to improve our breakfast taste.

Once again, Thank you very much for choosing to stay at POP! Hotel Hardys Singaraja Square.

We hope to be able to welcome you back to POP! Hotel Hardys Singaraja Square in the near future.

Kadek Hery Payudi
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 25, 2018 via mobile

I stayed at pop hotel for 3 nights and would have to say it’s wasnt that great. They breakfast menu wasn’t every good at all with only 5 things to choose from. The roof top restaurant sold out of pretty much everything when we ordered a milk shake and coke it took the waiter 30 minuets to come back and say they have sold out. Our towels were stained and dirty, water was cold, we had a rat running outside our window. Staff never had smiles on their faces always sad looking. Wouldn’t recommend this hotel to anyone

Stayed: June 2018, travelled with friends
Thank tinker2489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hery P, Manager at POP! Hotel Hardys Singaraja Square, responded to this reviewResponded June 29, 2018

Dear Our Guest Tingker 2489

Sunny Greeting from North Bali

Thank you for choosing to stay at POP! Hotel Hardys Singaraja Square and for taking the time to provide us with your feedback.

We are very sorry there are lot of thing need to be improved in term facilities and services.
As a budget hotel so far we are only providing 5 selection of local dishes menu in breakfast service.
Availability item in rooftop will be improved to ensure all item in menu display are available.

The less of your feed back will be our main focus to improved our service to our costumer.

Once again, We are sorry for inconvenience during your stay. Thank you very much for choosing to stay at POP! Hotel Hardys Singaraja Square.

We hope to be able to welcome you back to POP! Hotel Hardys Singaraja Square in the near future.

Kadek Hery Payudi
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 17, 2018 via mobile

My family kids love this place..both p6ool n and view are the best! Room and staff are fantastic..
We alwqys choose this place whenever we visit singaraja, only 30 minutes from krisna fantastic land.
thank you for taking care us
We will comeback

Stayed: June 2018, travelled with family
Thank adrianlovebali1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hery P, Manager at POP! Hotel Hardys Singaraja Square, responded to this reviewResponded June 24, 2018


Dear adrianlovebali1201

Sunny Greeting from North Bali

Thank you for choosing to stay at POP! Hotel Hardys Singaraja Square and for taking the time to provide us with your feedback.

We will do the best for delivering great service to our guest

Once again, Thank you very much for choosing to stay at POP! Hotel Hardys Singaraja Square.

We hope to be able to welcome you back to POP! Hotel Hardys Singaraja Square in the near future.

Kadek Hery Payudi
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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