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“Peaceful and Pleasant stay”

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Kayu Sugih Guest House
Ranked #19 of 134 Sanur B&B and Inns
Bolton, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Peaceful and Pleasant stay”
4 of 5 bubbles Reviewed 2 February 2012

We arrived on New year’s eve for 3nights. I booked KS based on its pole positon on Trip advisor,to the exclusion of a swimming pool!...and i love to swim!

The Reservation...
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The booking process and subsequent email correspondence with Agung was prompt and seamless. We were only offered the AC suite(Room2) at the time of booking, which was 80usd inc variable daily breakfast, which i thought was quite expensive for a 'guest house' with no pool but it was New years eve afterall and it was also SUITE!....(more on that later) We did get a free airport pick for staying 3 nights.

5* Reviews
---------------
I have to say i was quite excited to stay here as the reviews were all 5* and in hindsight i shouldn’t have been so naive because I subsequently learned some bad press about KS prior to travelling, known to the TA community, that in the past friends of KS management had been asked to write exceptional reviews,(all 5*) naturally to keep them at the number 1 slot. I believe this to have been previous management(?). So i would like to offer you my honest and thorough account of how i found KS.

Kayu Sugih a peaceful haven...
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The 5 rooms are set around a lovely tranquil garden with a focal point of a charming traditional balinese style building where breakfast is served. ...
I have to tell you that as we slept in late on new years day after the long flight from the Uk , it was 2.30pm when we rose & i was certain we had missed breakfast! I opened the door to our room and in seconds one of the staff members, Carla popped out from around the corner....with a big smile on her face and asked would we like breakfast?! I was really impressed with this given the late hour!
So we had a nice breakfast of eggs, toast,fruit,tea and a lovely smoothie and listened to the birds chirp happily(the garden is truly a delight and has a lovely feel to it, not to mention the wonderful smell of Frangipani!) and the gentle patter of the rain!......we read our books and breakfast merged delightfully into afternoon tea! (they offer this daily every afternoon as no tea&Coffee facs are provided in the room.)

Define a SUITE?..
---------------------
My opinion was begining to soften by this time as to be honest i was a little disappointed with our so called 'suite'.. Lets just say, it wasn't what i expected of a suite.
It also should be noted that KS have a 'blog' site and not a website & there are limited photos which do not give you a clear idea of the room you are booking.

The 'suite' in reality was a just small bedroom with no windows and a smaller room in front of the bedroom with a ceiling fan separated by a door that you could push open easily, even when the sliding lock was pulled across. It was probably meant as a living area but offering no real 'comfort', with just a couple of ‘benches' and a coffee table. There was also a fridge, which was really useful .
The space was a bit of a ''waste of space '' to be honest and we didn’t use it at all. Suite number 2 ,unfortunately, didn’t have the lovely front terrace with chairs the other suite and standard fan rooms had and from the outside they looked more inviting and gave you the option to sit and read in the lovely garden.( you can see this from the various pictures on TA) I also understand the bedroom area is bigger in the standard fan rooms too. There were some Japanese ladies who seemed to spend quite a bit of time on their terrace, where they took their afternoon tea & it really did look like a nice space ( NB they would have paid less than us (?)

If i can offer one other positive out of room2, that might suite any light sleepers out there, is due to the window less bedroom being at the back and closed off from the little room up front, is it can act like a cocoon and may be one of the reasons it was so quiet and we didnt hear a sound hence we slept till 2.30pm in the afternoon on the first day!

Despite the issue with the 'said' SUITE - some incidentals to note....
-----------------------------------------------------------------------------------
'Everywhere' was spotlessy clean.. and the staff were lovely.

The bed and pillows were sooo comfy and we had great sleeps, the room was a bit clinical and lacked a homely feeling so a couple of balinese pictures for the wall would work a treat!

You had to be a 7 foot tall basket ball player to reach to hang your clothes – i thought this was quite funny since the Balinese are so tiny..fortunately, i had a six footer at hand to hang my dresses ;- ) The bulilt in wardrobe was for some reason set really high on top of the drawers.

The shower, toilet and sink area although very small, were adequate, and the shower had plenty of hot water with good pressure. There is no door and just a shower curtain acting as a partition.
There was no safety deposit box, just a lockable drawer in the wardrobe. But if you had any concerns about that i think Agung has a place to store for you in the reception area.

Great location in mid north Sanur opposite Besakih hotel and next door to Ducks Nutz down a lovely bamboo paved long entrace which leads to Ks and the luxurious 'Pavillions' property who i think probably provide the security.Ten mins max stroll to the Beach.

So all in all a peaceful and pleasant stay...3 nights were enough in the absence of a pool. I wouldnt hesitate to recommend though - it really just depends what your key criteria is.

I found Sanur accomodation to be expensive when i consider the standard&facilities and price we paid around the rest of Bali.

On a final note........
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If agung could make improvements in the future and im sure its already on his wish list, would be to lose his carport near the entrance and build a small swimming pool.... oh & re evaluate suite 2 in line with the other rooms....in the spirit of fairness and value for money.

Room Tip: Try to avoid room 2
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank lmmb5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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117 reviews from our community

Traveller rating
    91
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    1
See reviews for
15
55
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Vancouver
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

We stayed only 1 night but Agung and family were extremely welcoming, room was clean and they arranged for us to have an early breakfast.

We were supposed to get a 7am pick-up for a boat to Gili Air but nobody showed up to get us. Agung spoke to the company for us and, after discovering that they could not find our booking arranged for another boat and drove us to the boat launch. I am hoping that he got a little kick back from the boat company because he would not accept any money from us. Service above and beyond AND such a nice guy. I wish I had the opportunity to stay here again!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Galmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 January 2012

We arrived at this guest house after seeing quite a bit of Bali and were pleasantly surprised by the peaceful location despite being so central. The rooms were spacious and very secure with a lockable area for valuables, decent locks on the rooms and security at the entrance to the business 24hrs/day. The service was friendly and unobtrusive. Our room wasn't air conditioned but had a good fan. The breakfasts were very good- unfortunately we were sick the last morning and couldn't eat that day -it had been delivered at 6am due to our early departure.
A special feature are two Greater Myna birds that are caged in the grounds- they can talk and mimic sounds. One morning as I opened the large gate nearby there was a sound of a squeaky hinge precisely as I opened the gate- the noise was made by the bird that was watching me- I was dumbfounded.
The hostel is down a long bamboo-lined drive off a main shopping street and there is only a short walk to shops, beach or restaurants.
The gardens/grounds are impeccably kept and the staff very helpful- eg they loaned us umbrellas when they noticed us leaving for a walk on a showery day.
We could park our hire car directly outside the entrance off the street which was good.
I'd highly recommend this place- if it had a swimming pool it would be perfect.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank laurencewise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 January 2012

Very comfortable and spotlessly clean rooms, surrounding the beautiful courtyard garden. Lovely breakfast, great service, fabulous location. An extremely positive experience, we were sad to leave.

My only complaint is that the size of the a/c double room was too small for the price we paid for it, and so didn't feel great value for money. However, we did go in high season so paid over the odds for it.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mgizzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 29 December 2011

I had four fantastic night here! its family run guest house or home stay! in the centre of Sanur however at the same time away from all noise and cars, etc. so you can enjoy staying in very quite hotel.
Rooms are very new and clean, I am not sure when they opened it but they are very new, nice and clean!

Honestly, I have been to Bali three time now and stayed in almost 10 different hotels around whole Island, this has been best so far and definitely I will be back there on my next trip there.

The only let down was very slow internet speed which all other good things will make it up for this one.

Highly recommended for everyone specially for couples.

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HesamSaroukhani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 December 2011

You can not possibly go wrong staying with Agung and family. The service is so friendly and personal. The guest house and grounds are very beautiful. The location is perfect for exploring Bali. The breakfasts were perfect. This is where I'll stay when I return. I really can't think of any cons.

Kenneth from Oklahoma

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenneth O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 12 December 2011

We randomly found this place without checking TripAdvisor and the manager just told us at the end that he was #1 on Tripadvisor.
We were checking all the places around within our budget (400k to 500k for a couple), with aircon.
We maybe checked 10 places before choosing this place (and 10 is a lot for Sanur in this price range) and picked this one for the location, the price, the clean rooms and clean/new shower.

Pros:
Good value
Nice rooms and comfy bed
Very nice garden
Very quiet - little haven
Central
Nice staff
TV has lots of channels!

Cons:
We didn't understand why the fan rooms were bigger than the aircon room....paying more to get a smaller room? O_o
Breakfast could be a bit better. I thought it was average.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Testerator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kayu Sugih Guest House

Property: Kayu Sugih Guest House
Address: Jln. Danau Tamblingan | Denpasar, Sanur, Denpasar 80228, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #19 of 134 B&Bs / Inns in Sanur
Price Range (Based on Average Rates): $
Number of rooms: 5
Official Description (provided by the hotel):
change Primary photo from ownerphoto edit ... more   less 
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Also Known As:
Kayu Sugih Guest House Hotel Sanur
Kayu Sugih Guest House Sanur, Bali

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