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“Peaceful, relaxing and romantic”

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The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel
Ranked #12 of 195 Hotels in Ubud
Kendal, United Kingdom
Level Contributor
72 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Peaceful, relaxing and romantic”
4 of 5 bubbles Reviewed 8 April 2012

This hotel is stunning and one of the best we have ever visited. The rooms are large and spacious and the extra touches such as your personal butler make it special. The hotel has wonderful grounds full of birds and it was lovely in the morning to sit outside with an excellent cup of tea and watch the birds visiting the pond outside our room and likewise enjoying an excellent gin and tonic thoughtfully provided in your room at no additional cost. The open air bathroom takes a little getting used to. The pool is wonderful and on our 3 day stay here we had the pool to ourselves most of the time. The spa is also very good. The downside is the restaurant and whilst breakfast was excellent served looking over the rice fields, dinner was a disappointing evening due to lack of atmosphere, average food and price of the food and drinks - most people ate out of the hotel by taking a taxi to Ubud - eating when there is only one other couple in the dining room lacks vibrancy. On lots of our visits to various hotel this always seems to be a problem that management fail to grasp, surely it is better to have a restaurant buzzing and alive by offered excellent food and drink at reasonable prices than an empty one with staff paid to stand around whilst the guests take a taxi to something with more life,

  • Stayed November 2011, travelled as a couple
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Helpful?
1 Thank DJ62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this review, 11 April 2012
Dear Guest,

Thank you for your review of our property; we appreciate your feedback and I have shared it with our team. Regarding restaurants, Ubud has many dining options that our (and most other hotel) guests like to explore, and like you, we also considered our Food & Beverage offering worth improving. Since February this year we have a new Chef, originally from Singapore, who is working very hard on keeping our restaurant interesting and the food to a high standard. Since his arrival we have received numerous positive comments about the food! In two weeks we are implementing a full new menu, and we will definitely keep your comments in mind while doing the new pricing.

Thank you again for letting us know you enjoyed your stay, and on your next visit we're looking forward to show you the improvements we have made!

The Management Team
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1,049 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (248)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
California
Level Contributor
273 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 4 April 2012

Our evening arrival was met with mesmerizing magical starry night and musical lulling of rice field nature. After a lengthy ride from the airport, we were met by our personal butler at the entrance. He checked us into our Villa (#1) inside our villa. Given it was dark, my first impression of the property was taken first at sunrise-- absolute stunning, great representation of Ubud- which is a painted vivid natural scape and with background music by natures- water, birds, insects, rustling of leaves. (We live in Singapore, there is the need to escape the traffic, construction and crowd to reset our senses). We were told the hotel was 100% full during our 3 night stay. Given the expansiveness of the complex, the most number of people (about 8 parties) we saw was during breakfast or dinner. Our butler was not intrusive of our privacy and was very helpful in all aspects from arranging tours and finding out about artists whom we are interested in and where their works are being displayed. The driver who took us on our full day tour was knowledgeable of the area in Ubud and his English was very good. We have 2 children (age 10 & 11) whom I wish there was some activities available for them- such as arts and craft or bike ride within the hotel, etc. That being said, I sent them exploring the rice field complex on their own. My daughter was thrill with the black and white swans. They enjoyed swimming in their very own pool and have their own room. The breakfast included in the room rate was good; cocktail and teas were also part of the room rate. Try the red basil mojito. Certain nights there are Kecak performances, we took of advantage of that along with a tour of the rice field and adjacent village led by our butler. The staff was very warm and well trained. Will definitely stay there again when in Ubud.

  • Stayed March 2012, travelled with family
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Helpful?
Thank sofiteme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
78 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 31 March 2012

This hotel is a very good representative of what Bali offers - scerenity. We loved its lush plants, beautiful statutes of Genesha and friendly staff. We were there for our anniversary celebration and our pool villa was the perfect place for it. We stayed there for 5 nights and had no desire to go outside of the hotel! The friendly and efficient staff gave us a romantic dinner in the middle of the rice field which we highly recommend for special occasions. The only weakness is the lack of choice in food at the restaurant although it offers great breakfast options.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank AmrushaGaruda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

We booked Chedi Club for a three night stay after our time in the orangutan sanctuary in Borneo. We were looking for a bit of pampering after our rustic stay at Rimba Lodge. I believe this hotel is WAY too pricey for what it offers. People were generally kind, and food was well prepared. Breakfasts were very nice, though no better than we had had elsewhere in Indonesia. Our less than 48 hours there, for which we paid for three full nights, were NOT a good value. That being said, it is a spectacular, idyllic and extremely beautifully designed setting. And if you have ANY mobility issues, please stay elsewhere.

Room Tip: All rooms are equally good. Most of the variables have to do with square footage or proximity to po...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bumbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChediClubUbud, General Manager at The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel, responded to this review, 29 March 2012
Dear Guests,

Thank you for your review and we do value and appreciate your feedback. We regret that you considered our property to be not the best value for your money; we constantly work on improving Club benefits, and in terms of Ubud and surrounding properties of a similar standing we do consider ourselves to be very much competitive.

Regarding the mobility issues we appreciate your bringing this to our attention, and would be very grateful to have a few more details on where you thought access was lacking, so that this can be fixed as soon as possible. Most of our pathways are flat without steps, and with our second entrance we can bypass the steps at the main entrance. We're currently coming up with a wheelchair-accessible restaurant entrance that has three steps up. If you noticed any other areas during your stay here that could be improved in terms of accessibility, please do let us know at gm@thechediclububud.com.

Regarding the room tip, here I must supply a little more information on our rooms -- we have suite villas, pool villas, spa villas and a two-bedroom estate, spread over our 5 hectares of open space. Square footage depends only on the villa type, and since the pool and spa are centrally located, it wouldn't take more than a minute at most to walk between them and the farthest villa.

Thank you again for your review and we look forward to getting any details from you that could resolve our mobility and access issues.

With kind regards,

The Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gibraltar
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 25 March 2012

Stayed for 3 nights at the Chedi with my wife recently and had a superb stay. The room was fantastic. We went for the spa room option which included a 90 min massage a day in the adjoining spa room facility. There are plenty of little touches about our stay here that made it excellent, but what I would really like to say about this hotel is that although it is certainly not cheap, it still represents very good value relative to other similar offerings in/around Ubud in my opinion. Attention to detail and service is superb.
Is there was one small gripe I suppose it would be that although you are offered complimentary drops in and out of Ubud (with a small mobile phone given you to call and arrange for collection) but for slightly longer trips you aren't given an alternative to the hotel transport being offered (as far as I was aware anyway). Booking longer trips through the hotel guarantees that you have a decent car and friendly driver but expect to pay upwards of 300% of what it might cost through a metered service. Saying that, at the end of our stay we were offered transport to our next destination which wasn't something that the hotel necessarily needed to do. Overall I would very highly recommend this hotel as a spot to base yourself while in Ubud

Room Tip: spa room represents superb value
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  • Stayed March 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank Pillarofhercules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford
1 review
5 of 5 bubbles Reviewed 25 March 2012

From the moment you step foot onto the pathway at the entrance to Chedi Club, Ubud, you know you have arrived in a very special and magical place like no other on earth!!
Breath-taking surroundings which are a combination of amazing water features, traditional Balinese sculptures and all in a location that brings the best of Bali's flora and fauna together. I can guarantee that around every corner and at every glance you will find the most beautiful views.
We were met by Rasti, who was our personal butler during our stay. She provided service that can only be described as perfect. We booked at spa villa which housed our own twin treatment room where we were spoilt with the most amazing Balinese therapists. Our villa also contained a personal sauna, plunge pool and huge bathing tub and tropical shower, all in a secluded courtyard garden.

The restaurant was also of the highest standard, and in a stunningly beautiful location overlooking rice fields. We met Dean the head chef who took time to discuss our culinary requirements and made us feel very special. Every person that works at the Chedi club is attentive, professional, arm and friendly and makes time to make you feel very special...

If you are looking for a place that is uber-luxe, the ultimate in relaxation, service, cuisine, spa treatments and an amazing location, then you must visit the Chedi Club, UBud.

P.S Make sure you book well in advance as there is only 12 individual villa's - that's how exclusive it is......

  • Stayed March 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 18 March 2012

Booked the hotel based on Trip Advisor reviews and was not let down! Simply amazing hotel, staff and location. I have stayed in 4 Leading hotels of the world (slowly trying to work down the list!) and must say this was so far the best.
We were greeted by the manager and introduced to our personal butler. We were also upgraded to a spa villa at no cost and the villa was amazing.
Free minibar, breakfast, high tea and cocktails. Only thing to pay for was dinner at the hotel for 2 nights which wasn't cheap.
They have free shuttles running to Ubud and you can book these anytime. They are also very flexible on timing of the drop offs/pick ups...for example we were looking for a nice authentic Balinese painting and mentioned this to the driver. He suggested a few small galleries and then took us out of the tourist route to a small gallery run by a master painter. He then helped us negotiate a good price for the painting. In my book, this speaks volumes of the staff and general attitude of the hotel. Well done!
The room was amazing with its own spa massage room and sauna. Very comfortable and butler was at pains to create spectacular 'towel' sculptures every night on our bed.

All in all, an excellent hotel with wonderful friendly staff and spectacular views of the paddy fields. Well recommended! Deserves its standing as one of Leading Hotels of the World.

Room Tip: Try and get spa villa!
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank magus_31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel

Property: The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel
Address: Jl. Goa Gajah, Tengkulak Kaja, Ubud 80571, Indonesia (Formerly The Chedi Club Tanah Gajah a GHM Hotel)
Phone Number:
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Ubud
#2 Family Hotel in Ubud
#4 Top resorts Hotel in Ubud
#9 Business Hotel in Ubud
#10 Spa Hotel in Ubud
#12 Luxury Hotel in Ubud
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Chedi Club Tanah Gajah, Ubud, Bali – a GHM hotel 5*
Number of rooms: 20
Official Description (provided by the hotel):
The Chedi Club at Tanah Gajah, Ubud, rests within an exclusive private estate, comprises of 7 one bedroom suites, 9 one bedroom pool villas, 3 family (two bedroom) or spa (one bedroom) villas and a two bedroom Hadiprana villa, leisurely spread throughout a substantial four hectares of beautiful garden, encompassed by an infinite vista of rice fields. All hotel guests enjoy personal butler service and the Club benefits including welcome drink and cold towel upon arrival, daily newspaper and seasonal selection of fresh fruit in suite or villa, daily A la carte breakfast in suite/villa or at The Restaurant, daily laundry service up to 6 pieces per person (dry cleaning not included), complimentary minibar with alcoholic selection (refreshed once daily), complimentary afternoon tea from 4:00 pm to 6:00 pm in suite/villa or at The Bird Lounge or The Pool Pavilion or The Club Lounge, complimentary daily sunset cocktails from 6:00 pm to 7:00 pm in suite/villa or at The Bird Lounge or The Pool Pavilion or The Club Lounge, private car service to/from Ubud Centre from 8am to 6pm, free Wifi, free unlimited access to the health club, yoga studio and tennis court. Other facilities include a spa, 28m swimming pool and amphitheatre. ... more   less 
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Also Known As:
Chedi Hotel Ubud
The Chedi Hotel
The Chedi Club Tanah Gajah, Ubud, Bali – a GHM Hotel

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