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Reviewed November 8, 2016

Excellent service and quality of stay. Value for money for 5 star hotel stay and service. Not all 5 star hotel provide 5 star service. Trans was exceptional. We went on a holiday with family of 5, with 3 teenage kids, therefore book 2 connecting rooms. My kids love the bed and mattress. We spent most of the days outdoor visiting and sight-seeing, so coming back to the hotel room was important that everything was working perfectly, comfortable bed for a good night rest for following days adventure. Security was very good with the facility enclosed at the same time connecting to a big Mall with a Theme park. We did not spend much time exploring these facilities but rather more on outdoor adventure.

  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank WMS_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farid P, General Manager at The Trans Luxury Hotel Bandung, responded to this reviewResponded November 23, 2016

Dear WMS_9

Thank you for taking the time to write and sharing your valuable moments at The Trans Luxury Hotel Bandung on TripAdvisor.

It's such a great honour to have your acknowledgment about our exceptional services and facilities. We are so glad to receive your compliments over the comfortable bed, excellent services, good security, and the strategic location. It's always be our main goal to exceed guest satisfaction through the highest standard of facilities and services.

Once again, thank you for sharing your valuable review and we are looking forward to welcoming you again at The Trans Luxury Hotel Bandung at any time soon.

Warmest regards,
Farid Patria

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Reviewed November 6, 2016

i rarely give feedback to hotels, but this one totally deserves it, the location is good, the staff are amazing, the rooms are not so flashy (like the pictures) instead well designed and well maintained. the food is good and the amenities are over the top. its totally worth the value for money.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Laith Abu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farid P, General Manager at The Trans Luxury Hotel Bandung, responded to this reviewResponded November 24, 2016

Dear Laith Abu R,

Thank you very much for sharing your excellent experience during your stay at The Trans Luxury Hotel Bandung on TripAdvisor.

We couldn't more happier to know that you were satisfied with our facilities and services. It's such a pleasure to receive your kind compliments over the great location, the amazing services from our staff, the room facilities with well designed and maintained, the food, as well as the exclusive amenities.

Once again, thank you for sharing your honest review and we are looking forward to welcoming you again at The Trans Luxury Hotel Bandung at any time soon.

Warmest regards,
Farid Patria

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Reviewed November 5, 2016

very pleased with this hotel, breakfast choice was prefect for all cultures, cleanliness and facilities as good as any other hotel we have been to in the past, staff well knowledged and very pleasant, good location to shops, hard to fault anything.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Keith John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farid P, General Manager at The Trans Luxury Hotel Bandung, responded to this reviewResponded November 11, 2016

Dear Keith John R,

Thank you for sharing your unforgettable experience during your stay at The Trans Luxury Hotel Bandung.

We are so glad to know that you enjoyed our facilities and services. Your kind compliments over the breakfast experience, the cleanliness and facilities, the knowledgeable and pleasant staff, and the strategic location that in the Integrated Trans Studio Complex are highly appreciated.

Once again, thank you for sharing your kind review on TripAdvisor and we are looking forward to welcoming you again at The Trans Luxury Hotel Bandung at anytime soon.

Warmest regards,
Farid Patria

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Reviewed October 28, 2016

Makan very delicious,chef baik hati dan funny(see from his name tag) Chef Teng, the chinese one, he's so humble. A comfy room stay, a helpful concierge man, mr wiwin who brought my huge suitcase den take care of it, buda saye dijaga sungguh bae oleh guard sat berade di pool,nona aulia a sweet lady with pretty eyeswho help my daughter to get me and my husbn, cause she don't know the direction where the lobby is (she almost cry). Thxall berry much. Inshaallah me &faml come back soon. Salaam from BruneI Darussalam.

  • Stayed: October 2016, travelled with family
    • Service
Thank noorishaqi81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farid P, General Manager at The Trans Luxury Hotel Bandung, responded to this reviewResponded November 2, 2016

Dear Noorishaqi81,

Thank you very much for sharing your unforgettable moment at The Trans Luxury Hotel Bandung on TripAdvisor.

We are so delighted to know that you enjoyed every facility and service that we had provided. Also, we are really appreciated your kind words over the delicious food, kind and funny Chef Tang, a comfortable room, helpful staff, and also the kind heart of one of our staff, Aulia. Your complimentary surely become one of our greatest reward that can remind us to always give the best facilities and services to all of guests.

Once again, thank you for this genuine review and we are looking forward to welcoming you again and your family at The Trans Luxury Hotel Bandung at anytime soon.

Warmest regards,
Farid Patria

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Reviewed October 27, 2016 via mobile

Generally a very nice hotel. Rooms were very comfortable, clean and new. Everything worked well and looked good. Facilities were great as was the location right next to a mall. Restaurant was good with decent service. Some attention to detail such as jeeping drinks hot, clearing tables and having the correct cutlery required. Overall a very enjoyable stay.

Stayed: October 2016, travelled on business
Thank ianf22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farid P, General Manager at The Trans Luxury Hotel Bandung, responded to this reviewResponded November 2, 2016

Dear Ianf22,

Thank you so much for writing and sharing your most memorable experience at The Trans Luxury Hotel Bandung on TripAdvisor.

We are very much glad to know that you were satisfied with our facilities and services. It's such a great pleasure to receive your compliments over the comfortable room, the cleanliness, the strategic location, as well as The Restaurant facilities and services. It's always be our goal to exceed guest's satisfaction through our highest standard of exceptional services and facilities.

Once again, thank you for sharing your honest review and we are truly looking forward to welcoming you again at The Trans Luxury Hotel Bandung for any time soon.

Warmest regards,
Farid Patria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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