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The Jayakarta Suites Bandung, Boutique Suites, Hotel & Spa
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Reviews (296)
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7 - 12 of 296 reviews
Reviewed October 9, 2017 via mobile

Stayed for a night,the hotel building is visibly old but still pretty well maintained. Breakfast was quite ok with sufficient number of dishes.
Theres a great outdoor pool and a small gym with active yoga classes.
Great worth for the price i paid. Will probably come back

Stayed: October 2017, travelled with friends
Thank misandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAKusdiaman, Manajer Umum at The Jayakarta Suites Bandung, Boutique Suites, Hotel & Spa, responded to this reviewResponded October 26, 2017

Dear Mr/Mrs Rnisandi,

We very much appreciate your comments regarding your stay at the The Jayakarta Suites Bandung. It is always a pleasure to receive positive feedback.

I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And hopefully for 5 star review for the next visit.

Warm regards,

H. Aman Kusdiaman - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 8, 2017

One of several old hotel in Bandung located on Dago, the upper region of Bandung, which has cool air and away from noisy ... great rooms, great facilities include mini market, helpful staff and great menu for breakfast
But not for the connectivity ... wifi not so good connection, prefer using modem or tethering though
Price affordable and perfect place with family cause so many kind of kids playground

  • Stayed: October 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Pakdhe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAKusdiaman, Manajer Umum at The Jayakarta Suites Bandung, Boutique Suites, Hotel & Spa, responded to this reviewResponded October 26, 2017

Dear Mr/Mrs Pakdhe H,

We very much appreciate your comments regarding your stay at the The Jayakarta Suites Bandung. It is always a pleasure to receive positive feedback.

I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And hopefully for 5 star review for the next visit.

Warm regards,

H. Aman Kusdiaman - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 19, 2017

our favorite hotel at Bandung
there are balcony every room, and our favorite one is boutique village view
because I can see village and mountain from my balcony
my kids enjoy the playground and swimming pool and the are flying fox for kids

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
Thank cinta_alex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAKusdiaman, Manajer Umum at The Jayakarta Suites Bandung, Boutique Suites, Hotel & Spa, responded to this reviewResponded July 27, 2017

Dear Mr/Mrs. cinta_alex

We very much appreciate your comments regarding your stay at the The Jayakarta Suites Bandung. It is always a pleasure to receive positive feedback.

I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And hopefully for 5 star review for the next visit.

Warm regards,

H. Aman Kusdiaman - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 8, 2017 via mobile

Actually i stayed here on 2010, but i forgot for giving the review ( LOL). Its very good experience to stay in Jayakarta hotel, i came with my family. Its looks like a traditional luxurious hotel i guess. Nice check in process, a good rooms, good service, the security are friendly, there are so polite to serve us. Here, you can found many activities. Mini climbing for children, swimming pool, fitness​ centre and many more. This location also very near to Dago Pakar, which is great location for you who like to take a leisure and vocation to enjoy the nature of Bandung. I hope to coming again on the future, and i wish the service was same like the old time. Keep Going Guys!

Stayed: August 2016, travelled with family
Thank RiyaldiAkbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAKusdiaman, Manajer Umum at The Jayakarta Suites Bandung, Boutique Suites, Hotel & Spa, responded to this reviewResponded July 27, 2017

Dear Mr/Mrs. RiyaldiAkbar,

We very much appreciate your comments regarding your stay at the The Jayakarta Suites Bandung. It is always a pleasure to receive positive feedback.

I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And hopefully for 5 star review again for the next visit.

Warm regards,

H. Aman Kusdiaman - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 21, 2017 via mobile

We arrived late at the hotel, the check in process was fast, as we were the only guess. A little bit hesitation in booking this hotel but the fact is still good and enjoyable. The room is spacious and have a connecting door. They have "bath up" which is rare in new hotels, really enjoy this facility. Hot water is available all the time. They also clean our car in the morning, very nice. Breakfast is various but tasteless, the rice vermicelli (bihun) is very hard. There is egg station also. I tried the gym place, so creepy, it was on basement, no window, dim light, broken equipment, no staff. The swimmimg pool is cold. At last, this is my first time staying in Hotel Jayakarta Bandung and will be the last one, unless they do the overall renovation.

Stayed: June 2017, travelled with family
Thank Isabella H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HAKusdiaman, Manajer Umum at The Jayakarta Suites Bandung, Boutique Suites, Hotel & Spa, responded to this reviewResponded July 27, 2017

Dear Ms/Mrs Isabella H,

First of all we would like to apologize for your inconvenience during stay at The Jayakarta Suites Bandung.

Immediately after receiving feedback from you we have informed the team and we make sure it will not happen again in the future for tasteless of breakfast menu, and for gym facilities has been notes by our management.

Once again represent management The Jayakarta Suites Bandung.

I reiterated apology for the inconvenience we cause you, and we hope you can give more chance to Us to be able to provide the best service for you.

Warm regards,

H. Aman Kusdiaman - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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