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Zest Hotel Sukajadi
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Reviews (273)
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All reviewsparis van javabudget hotelswiss belhotelpvj mallbreakfast downstairspublish rategreen colorprovide watersatellite tvsmall cafetwin roomsimple designlocal foodsopen the windowwater dispenserpromo pricestrategic location
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1 - 6 of 273 reviews
Reviewed 4 weeks ago

stayed here for one night because i really need to take a break from my job and got recommended by a friend to stay at this hotel.

first of all, check in procedure is a bit worrying. i came to the hotel at 10am and the check in hour is at 2pm. i asked if i can put my luggage here and let the staff to send them into my room later because my laptop and few important things are inside my luggage and i got worried easily. the female staff said she'll put it into my room and then i had to leave again because of a meeting that i have to attend and will return at night. around 7pm i called the hotel and asked if my luggage is already in my room and the male staff said that i should just come and proceed to check in first. so i came to the hotel and see my luggage are still in the front office laying there behind the counter. i mean i know you guys will keep it safe, but to me it's such a worrisome.

the room is great, very budgety, but it's enough for someone who's traveling alone. the in room dining menu is very cheap!! breakfast was amazing actually! so i look around the stalls and quiet disappointed that there's no egg station there, which i really hoped i could enjoy a chef cooked omelette. you should remove a stall and replace it with the egg station.

lastly check out was fast! great staff there everyone's great. hope to stay here again in the future.

Room Tip: close to the mall
  • Stayed: March 2018, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Rendy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZHBA, General Manager at Zest Hotel Sukajadi, responded to this reviewResponded 3 weeks ago

Dear Rendy Z,

Thank you for choosing Zest Hotel for your recent stay in Bandung. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
We are truly sorry and apologize, that you were disappointed about the experience of our luggage services and staff. Please be assured that this does not reflect our service standards and that we will follow up the situation with our entire team. We hope, that during your next visit in Bandung, we could serve you better.

Best Regards'
Vera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018

Small hotel located close to Paris van Java mall and the Pasteur Toll Gate. It is small but offers the service that goes beyond its class. The check-in and check-out process is easy. The staff are friendly. It has a nice small coffee shop, and provides water dispenser for refilling water bottle. The breakfast is nice and has good taste. The traffic in front of the hotel is terrible, but you can walk only 10 minutes to Paris van Java. There are many restaurants around, if you prefer to try local foods. The room is clean but the wall is not soundproof. Nevertheless, my short trip was still nice as I stay in this hotel.

  • Stayed: February 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank L S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZHBA, General Manager at Zest Hotel Sukajadi, responded to this reviewResponded 3 weeks ago

Dear L S

We would like to thank you for choosing and stayed at Zest Hotel Bandung.

We are here to serve you and cater to your personal needs. We assure you that you will have a comfortable stay at our hotel. We are certain that you will enjoy all the facilities and services we provide. Once again, we would like to thank you for booking a room at our hotel. We assure you that you will enjoy your stay with us.

Best Regards'
Vera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2018 via mobile

One of my favourite budget hotel in bandung. A 2 star hotel with a very spacious room compare to its peer. Near to paris van java, the most popular shopping mall in bandung. Very nice indonesian breakfast and very convenient to reach...

Stayed: February 2018, travelled solo
Thank darwan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZHBA, General Manager at Zest Hotel Sukajadi, responded to this reviewResponded 2 March 2018

Dear Darwan,

It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your comments and we hope to see you again soon at Zest Hotel Bandung.

Best Regards'
Vera

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Reviewed 14 January 2018

Zest Hotel is a group with Swiss Bel Hotel located in Sukajadi area, not far from Hasan Sadikin Hospital and Paris van Java. If coming from Pasirkaliki direction, then this hotel is on the right of road. From the outside, this hotel looks quite small, but when it goes inside, it turns out to be more spacious than I anticipated. Parking is 2 floors, the ground floor (equivalent to the hotel lobby floor) and the basement floor. Quite spacious and can accommodate a dozen cars.

The hotel lobby is impressive minimalist. Green shades seem to dominate the interior of the hotel, in accordance with the logo of this hotel. There are some comfortable seating, there is a coffee machine as well, and quite unique in this lobby is also sold ice cream Aice. Maybe I just rarely see, yes, because I usually find this ice cream in a stall or restaurant, hehehe.

When we check in, we will be given a card as room key, elevator access, and to turn on the room electricity. Unfortunately, the card is given per room only one, unlike some other hotels are usually two cards so if you want to leave the room can still have electricity in the room.

The rooms here are smoking and non smoking. I chose a twin bed room. Rooms here are only two types, namely twin beds and queen beds. Area of ​​the room about 18 square meters. Like the lobby of the hotel, this room is also dominated by green color and minimalist impression. The mattress is soft and the sheets are clean, so it's comfortable to sleep. My room window overlooks beautiful city and mountain views in the morning, which unfortunately I did not photograph in the morning (due to enjoy the moment).

Facilities in the rooms also seem minimalist but still complete. There is WiFi which is pretty loud, there is cable TV, and there are two bottled mineral water provided. In the bathroom, only provided toiletries and bath soap, so if you want to stay advised to bring your own towels, yes.

The restaurant at the hotel is located on the 2nd floor. At breakfast at this hotel, the menu variation is not too much, but it tastes good.

  • Stayed: December 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Shiina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZHBA, General Manager at Zest Hotel Sukajadi, responded to this reviewResponded 2 March 2018

Dear Shiina L,

It was a proud for us that you have given us opportunity to serve you our best by choosing our hotel to stay when you visit Bandung. We are also very thankful for your kindness to write and share this review which is very important for further improvement.
We would surely be waiting for your next stay in our hotel and would definitely serve you our best.

Best Regards'
Vera


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Reviewed 28 December 2017 via mobile

I booked 2 rooms for 1 night stay, we are all very happy because the room is fresh, clean and spacious for budget hotel.
Breakfast was very very good, with a lot of food variety.
Parking a lot also good, they have own parking space, but the traffic in main road lil bit stuck on weekend.

Stayed: August 2017, travelled with family
1  Thank mettomom123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZHBA, General Manager at Zest Hotel Sukajadi, responded to this reviewResponded 2 March 2018

Dear mettomom123,

Thank you for your lovely comments, we are very happy to hear that we could exceed your expectations. Please recommend our hotel to your family and friends! Best wishes from Zest Hotel Bandung

Best Regards'
Vera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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