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Reviewed October 3, 2018 via mobile

Best service. Especially for the staff in the restaurant named Firman. He’s very thoughtful to my kid, and he explained the menu very well.
Thank you Firman for making our stay very comfortable and welcome

Stayed: October 2018, travelled with family
Thank Thiara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHotel_Rancamaya, Marketing Communication Manager at R Hotel Rancamaya, responded to this reviewResponded October 6, 2018

Dear Thiara P,

Thank you for taking the time to drop us your compliments, It is always a pleasure to see our guest enjoying their time with us.
We certainly hope you will plan to spend future family vacations with us and look forward to being of service.
We definitely look forward to welcoming you back at R Hotel Rancamaya Golf and Resort.


Warm regards,
Hotel Management
R Hotel Rancamaya Golf & Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2018 via mobile

We stayed in R hotel Rancamaya only one night, trip from Jakarta to Bogor takes time about 3 hours (stopped at the rest area too). We arrived at the hotel a little bit early, but thankfully the front desk gave us early check in. The room is very convenient, clean, it has 2 double beds, and 1 sofa bed near the window, and a balcony with pool view. The pool is long and wonderful, with depth 1.3m, the water is clean, unfortunately some irresponsible guests throw something (like food, and spit) in the pool, it makes us feel unformcortable. They have another pool on the club house, so we move swimming there, the kiddy pool has slide, that makes my kids can't stop playing in the pool, and the other pool has a basketball net. The depth of the pool is 1.75m, the water is clear and clean. The club house has gym room, provided with good fitness equipments, but no yoga mat. The jacuzzi and sauna is also great and relaxing. The garden has some playground activities some of them are no charge like cycling, but some activities you have to pay, flying fox (Rp.60.000), waterball (Rp. 40.000), horse riding (Rp. 30.000) they have dove house, fish pond, deers, ducks, which are interesting for my kids to see. They served nice breakfast with variety of food. Lounge has some variety of cocktail but unfortunately, when I was there, there wasn't any live performance, so it was quite boring. However, my experience during my stay is great, we can relax and feel comfortable staying here. R hotel Rancamaya is recomended for family and also solo traveler. Thank you.

Stayed: September 2018, travelled with family
Thank Irena P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHotel_Rancamaya, Marketing Communication Manager at R Hotel Rancamaya, responded to this reviewResponded October 6, 2018

Dear Irena P,

Thank you so much for your lovely comments and for taking the time to share them with us. It brings us a lot of pride and we are excited to read that you and your family had an enjoyable stay with us, there is nothing like a positive comment from our guests to motivate our associates. We value every guest feedback that we receive and will definitely take this opportunity with the team to review how we can improve.

We hope you will return to stay again soon, and thank you once again for choosing The R Hotel Rancamaya Golf and Resort.

Best Regards,
Hotel Management
R Hotel Rancamaya Golf & Resort

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Reviewed September 16, 2018

We stayed here for a few nights during Christmas with our extended family. The room was spacious with 2 double beds. The view was also fantastic where we could see mountain area. There were a lot of selection for breakfast buffet.
The hotel have a great swimming pool for kids and also the feeding area, where the kids can buy some carrots to feed the deers. It was a fun experience for the kids inside the hotel.

The only downside was, there was a lot of traffic to reach the Bogor area for lunch / dinner. It would be great if there were more choices in the hotel with less price :). We did order food delivery when we are too tired to go out.

Overall it's a good experience and we would definitely stay again in this hotel in the future.

Stayed: December 2017
Thank TinaJ0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHotel_Rancamaya, Marketing Communication Manager at R Hotel Rancamaya, responded to this reviewResponded October 6, 2018

Dear TinaJ0,

Many thanks for taking the time to write this review. We are thrilled to read that you and family enjoyed the time with us. We certainly hope you will plan to spend future family vacations with us and look forward to being of service.
Thank you once again for choosing The R Hotel Rancamaya Golf and Resort.


Kind regards,
Hotel Management
R Hotel Rancamaya Golf & Resort

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Reviewed September 10, 2018 via mobile

My second visit to R Hotel.

Room is spacious enough for family of 4.
Hotel ambience and atmosphere is still satisfying.
Breakfast variety and taste is quite good.
Service and politeness of staff is great.
The other good thing that the hotel is continue to make new things/development (upside down room, something on "construction progress" besides lagoon pool).

Downside :
In bathroom hot water is troubled. Info from technical guy that the hot water is limited (need time for the tank to refill the hot water), while most of my room members do bathing in near interval.
Outdoor activity still on 'break' eventhough it was already 13.20.

Input for the hotel :
Will be nicer if waiter/waitress offer tea or coffee after people sitting down for breakfast.
Will be a great upgrade if lagoon pool is water heated.

Stayed: September 2018, travelled with family
Thank yanzen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHotel_Rancamaya, Marketing Communication Manager at R Hotel Rancamaya, responded to this reviewResponded October 6, 2018

Dear Yanzen,

It brings us great delight to read from returning guests such as yourself who have chosen to stay with us again and we are humbled by your high praises of our hotel. We value every guest feedback that we receive and will definitely take this opportunity with the team to review how we can improve on that ‘wow’ factor that we strive to consistently achieve and We definitely hope that this will not deter you from visiting us.

We look forward to having you spend more with us on your next visit. Thank you for your support!

Warm regards,
The Management
R Hotel Rancamaya Golf & Resort

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Reviewed September 9, 2018 via mobile

Nice view overlooking the volcano mountain and Golf course . The room is clean and have balcony.. nice restaurant and the lobby bar . The weather is fantastic as it is located at the elevated land at 600m above sea level. Cooling at night and close to Golf course if you plan to play around a Golf!

Stayed: September 2018, travelled with friends
Thank taishengg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHotel_Rancamaya, Marketing Communication Manager at R Hotel Rancamaya, responded to this reviewResponded September 10, 2018

Dear Tai Sheng G,

Thanks a lot for kind and honest review. It's nice to hear that you enjoyed your stay at our hotel it brings us a lot of pride and we are excited to read that you had an enjoyable stay with us with our dazzling view. We certainly look forward to welcoming you to R Hotel Rancamaya Golf and Resort for another memorable stay again with us.

Warm regards,
The Management
R Hotel Rancamaya Golf and Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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