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All reviews city view room batam city lil bit friendly reception candlelight dinner top floor nagoya mall the free shuttle bus spacious room front office street food big bed the hotel offers welcome drink batam centre ferry terminal smoking room taxi service
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Reviewed March 6, 2018

nice experience to be in batam while staying at this hotel
nice and warm front office staff, friendly hotel staff, tasty and varied breakfasts and incredible views on the 11th floor of this rooftop hotel are very visible to the city of batam especially at night with the accoustic music. would definately go back to this hotel if returning to batam city, Awesome, Thanks

Room tip: 801 (Junior Suite)
Date of stay: February 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Dicky_T_Kusumah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tommy_Budhi_Santoso, General Manager at Horison Ultima King's Batam, responded to this reviewResponded April 3, 2018

Dear Dicky,

Warmest greeting from Horison Ultima King's Batam,

Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team.

We are delighted to learn how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected. Your sincere comment is trully help us in fullfilling it.

We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience.

It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, and please do not hesitate to contact me at gm.kingsbatam@horisonultimahotels.com should you need further assistance.

Regards,

Tommy B. Santoso
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 4, 2018 via mobile

The views outside the hotel are nice, the ambience within is very cozy which is what I really like. But what I really like is the service of the staff. I have never spotted a moment when they are not smiling, even the security guard. Everyone is just really really friendly and I love it

Date of stay: March 2018
Trip type: Travelled with friends
Thank AdamP5469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tommy_Budhi_Santoso, General Manager at Horison Ultima King's Batam, responded to this reviewResponded April 3, 2018

Dear Adam,

Warmest greeting from Horison Ultima King's Batam,

Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team.

We are delighted to learn how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected. Your sincere comment is trully help us in fullfilling it.

We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience.

It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, and please do not hesitate to contact me at gm.kingsbatam@horisonultimahotels.com should you need further assistance.

Regards,

Tommy B. Santoso
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 3, 2018

Fast Check in process and Amazing view of Batam City, especially at The Night. Spacious Room Clean and Comfy also Their staff is very helpful. I have good sleep. Breakfast also delicious and have fresh air.

Room tip: High Floor has amazing view
Date of stay: February 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Stefani S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tommy_Budhi_Santoso, General Manager at Horison Ultima King's Batam, responded to this reviewResponded April 3, 2018

Dear Stefani,

Warmest greeting from Horison Ultima King's Batam,

Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team.

We are delighted to learn how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected. Your sincere comment is trully help us in fullfilling it.

We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience.

It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, and please do not hesitate to contact me at gm.kingsbatam@horisonultimahotels.com should you need further assistance.

Regards,

Tommy B. Santoso
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 9, 2018 via mobile

Good hotel with friendly staff. Opposite the hotel there’s a few “warungs” where you can hang around listen to live music. Breakfast was a little disappointing. Room was spacious, toilet was clean.
Overall, we are satisfied!

Date of stay: December 2017
Trip type: Travelled with friends
Thank aeshasalim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tommy_Budhi_Santoso, General Manager at Horison Ultima King's Batam, responded to this reviewResponded February 12, 2018

Dear Aesha,

Warmest greeting from Horison Ultima King's Batam,

Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team.

We are delighted to learn how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected. Your sincere comment is trully help us in fullfilling it.

We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience.

It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, and please do not hesitate to contact me at gm.kingsbatam@horisonultimahotels.com should you need further assistance.

Regards,

Tommy B. Santoso
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 8, 2018 via mobile

We booked a Deluxe Double City View room with a king bed & bf.

It was our first time staying here and below are our thoughts :

Pros :

1. Very friendly and endearing staff from reception right up to the Sky Lounge restaurant at the top floor. Good communication as well with manager, Mr Tommy via e-mail before our arrival.

2. Breakfast of local fare and western pastries were very good and the food tasted nice.

3. We booked a rooftop dinner on our 1st night for 700K rp. It was a 5-course dinner and I have to say, for the taste & at such a price it's very reasonable. Nice ambience too with a couple of musicians serenading the diners with nice songs.

4. Room was well-mantained, clean, spacious & aircon was cool.

Cons :

1. Wifi was fluctuating between 2 to 3 bars in our room. A tad slow at times but still bearable.

2. A screen at their lift lobby stated that they had a daily shuttle service to BCS Mall and Nagoya Mall. Timings were indicated as 11am, 1pm and 7pm. On the 2nd day I called and asked for the 11am one, a lady put me on hold for a few mins and got back saying they do not have an 11am shuttle... We ended up taking their taxi service for a reasonable fee.

3. Hotel room walls not that soundproof & we could feel little vibrations as well from the drumming of the music band at the 11th floor on our 2nd night, haha. Not a big problem though.

Overall, it was a decent stay and value for money indeed. Definitely an option for us in the future.

Date of stay: February 2018
Trip type: Travelled as a couple
1  Thank AidilDKE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tommy_Budhi_Santoso, General Manager at Horison Ultima King's Batam, responded to this reviewResponded February 10, 2018

Dear Mr. Aidil,

Warmest greeting from Horison Ultima King's Batam,

Thank you for taking the time to share your experience with us. We are very grateful for your kind comments and will ensure that your feedback is shared with the team.

We are delighted to learn how much you enjoyed our hotels as we keep maximizing our facilities up to the limit of our customer expected. Your sincere comment is trully help us in fullfilling it.

We believe the combination of accommodation, service, facilities and location which makes a holiday with us such a relaxing and memorable experience.

It would be our pleasure to welcome you back to Horison Ultima King's Batam in the future, and please do not hesitate to contact me at gm.kingsbatam@horisonultimahotels.com should you need further assistance.

Regards,

Tommy B. Santoso
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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