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3 - 8 of 32 reviews
Reviewed September 13, 2016

staying for three days on my business trip in manado, not big hotel but clean and spacious room, facility are complete, big and lively restaurant, very good therapist, highly recommended. thank you and we will come back soon

Room Tip: Higher floors have less A/C unit noise
  • Stayed: August 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Vio V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 11, 2016 via mobile

You should never judge the book by its cover. Although the outside looks ordinary but come and check the inside. This small budget hotel have rooms that's a size of of a 4* hotel, very spacious and clean. Love the hot showers and great room service too! Free wifi and really tasty food. Plus you can use the swimming pool at the Sintesa Peninsula Hotel. That's the big one on top of Griya.

The hotel manager Ibu Lili, she's amazing.. She can help you getting whatever you need. The friendliness from the staff and the others.. Definitely will comeback!

Stayed: September 2016, travelled on business
Thank NonieJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 16, 2016

I have come to this hotel since 2009. Its a simple hotel at the time it was clean and value for your money. I have stay here numerous times. Alone and also with my family.

But my positive view about this hotel is gone. Its disgusting. The room smells so bad mold all over the place garbage bags full lets over plates from a previous guest still with food inside the room. Roomsheets are dirty and with holes. I have booked it many many weeks in advance and when i complain they say the good rooms are allready full. This is not the way to handle your returning customers. I will never stay here again. Staff try to do there best but in a bad situation.

Stayed: July 2016
Thank malustylo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E-CommerceSPH, General Manager at Griya Sintesa Hotel, responded to this reviewResponded August 1, 2016

Dear Malustylo

Warmest Greetings from Griya Sintesa Hotel Manado.
Thank you for taking your time to write a valuable feedback for us on Trip Advisor. First of all, I would like to apologize for any inconvenience situation during your stay with us. I wll pass your comment to our concerned department to ensure this kind of thing will not be happened again in the future. We are really sorry for this situation. We have some upcoming maintenance schedule for Griya Sintesa in this year, and we hope it could fix some facilities that make you feel uncomfortable while stayed with us.
Once again, we are sorry for your bad experience we, we will fix it for sure and hope that you will visit us again next time to get better experience than your last visit to us.

Kind Regards
Dewa Sunarya
General Manager of Griya Sintesa & Sintesa Peninsula Hotel Manado

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 17, 2016

Having wedding in this hotel recently, economic price but excellent service, food are delicious, large and very clean room for its categories, friendly and smiling staff, very highly recommended. thank you very much and we will comeback soon.

  • Stayed: May 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank dazem9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 22, 2016 via mobile

It looks nice on advertisment, but don't expect too much. Though this hotel is the little sister of the stars one, Sintesa Peninsula, and they share some utilities together, but at this Griya Sintesa, you won't find fridge, or even slippers, and only very basic bathroom amenities (soap and shampoo), no toothbrush and else. They will provide you a kettle though, for hot water, which looks very tired, just like the rest of the room, but again, no proper cups for your hot tea or coffee. Only one glass for all needs.
The good side is, this hotel really sits on the city center. Whether to stroll by feet, public cars or taxies.

Stayed: April 2016, travelled with family
Thank fairynumber19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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